Safe Guard Roofing

Once the tiles were available, it was a very quick process to get complete the project. Very responsive customer service! Good value.

I was very impressed with the professionalism and communication. You don't get customer service like this anymore. The crew was great, they worked so hard and the end results, just gorgeous! I recommend Safeguard Roofing!

They were great and got the job done in a timely manner and the office staff was the best

This experience is the worst that I have had with any contractor. This had been a long and stressful job which is still not completed. I have had shingles/tar and equipment sitting on my roof for almost two months not to mention a ladder that sits outside my living room window as well. I keep calling and no one seems to know what is going on or tells me that it is not their department. I keep getting told that they will finish by this day and then no one shows up or calls or anything. This is infuriating, by far the worst experience by any company. Please find another company even if it costs a little more, it is not worth the trouble. I can't even re-up my insurance policy because the roof is not complete.

SG Roofing is not punctual, courteous or timely. They do not return phone calls, voicemails, emails or text messages. They demand payment BEFORE the work is done. The consumer does not know if or when they are coming or leaving the site. When are they coming back? Who knows. This is no way to run a business. My advice is do not hire them.

Went well. They showed up right away, gave what I think was a reasonable quote, and performed the work that very day.

Great but make sure that you count the plywood sheets because they just charge you anything they say they used. I watched them deliver and unload and paid for double the amount. Also they had me pay the final payment before final inspection.

It was efficient.

It was fine. We had a good communication. They have strong quality. The roof was great. I have no complaints.

They did an excellent job.Everything went perfect.I have referred them to my neighbors .

Best company to work with. They took over for our previous contractors, what a nightmare they were. We were hesitant with choosing a new company after all.we went through but Safeguard did an inc job and in a timely manner. John walked us through every detail and really changed our entire experience. Much appreciated!

Amazingly well, from start to finish! Very professional and overall wonderful company..everyone was so knowledgeable and helpful. Plus my roof looks amazing!

In the end, it appears that Safeguard Roofing put on good roof but BEFORE YOU HIRE THEM, READ THIS REVIEW!!!! I signed the contract with them in early December of 2018. The job didn't get completed until July of 2018 (8 months). When I picked the tile from the catalogue they showed me, I asked if they had that tile in stock and I was told "Yes". They claim the job took so long because they couldn't get the tile. Their initial contract came in at what I thought was a reasonable price but the contract only covered 100 sq ft of 'new wood'. (I should have negotiated better). So, I ended up paying another $1,850 for plywood and facia. Considering that a 4' x 8' piece of plywood costs about $35-$40 a sheet (retail) at Home Depot, what Safeguard charged was ridiculous. Additionally, when they replaced some facia, they left spaces between the soffit vents and the new facia. In one area, I had to pay an additional $250.00 for a contractor to fill in those spaces (about 20 feet up) which we agreed to deduct from the final bill. Safeguard felt that was not their responsibility and acted like they were doing me a favor. Also, when one of their contractors delivered the tar/asphalt and tarpaper they used a truck which had an extendable conveyer belt which they positioned right on the front gutter of the house which, of course, bent that gutter. The same contractor that I paid to fill in the spaces between the soffit vents and facia tried bending it back but I'm going to have to replace it. Again, Safeguard doesn't feel that it's their responsibility. Also, Safeguard uses different subcontractors for each phase of the job - one group to remove the existing tile and strip the roof, another group to replace wood and facia, another group to apply the first layer of tarpaper, another group to hot mop, etc., etc.. If you don't speak Spanish fluently, you will have trouble communicating with them. And most of the time you don't know when they are coming. There were times I would suddenly hear someone up on the roof at 7:00 at night because they had to do something before the local inspector showed up. At this point, I can only hope that they did a good job re-roofing the house but only time will tell. The original contract price was for about $24,000 - by the time we were done 7 or 8 months later, I paid close to $27,000 and I still have to replace that bent gutter and repair two more soffit vents. Once they got my final payment, they said they were going to send me Warranty papers - I'm not holding my breath.

GREAT. Gabe a fair price, came right put, and dod a great job

Work done was excellent. Staff was pleasant and professional. Done very quickly and the clean up was impeccable. Will hire again when my other properties need replaced.

Great Job!

It was done in a timely manner and everything went well. Very professional company.

The entire experience was handled in a very unprofessional way. In the beginning they gave me an out of service number to call. When we finally connected I told them what I was looking for. This was followed by daily phone calls that were pushing me to sign with them. Most of these occurred before anyone even came to actually look at the roof. When someone did come to look and give us an estimate, we were interested enough to tell the estimator that we would get back to them within the week. The next morning they were on the phone. We had agreed to meet on the next Sat (4/30) and we would look over the paperwork and if it looked good, sign it. We were given a time frame between 10 and Noon. At 12:10, We received a call saying he was running behind and so a new time frame of 4-5pm was agreed on. At 4:40 we'd gotten another call saying he could not make that time frame. As it turned out, we had more time to think about things and decided to get some more estimates.This was followed by more daily phone calls from them. On 5/3/16, I had told them that we were not going with them. Jimmy (The rep that I had most of our contacts with) got nasty and slammed down the phone. This was vindication of the uneasy feeling I was getting from them from the start. If you should decide to contact them, do not provide them with any more phone numbers that are necessary.Otherwise they're liable to call them all. Do not bother giving them a convenient time frame to contact you. They'll call whenever the mood hits them.Also they have an aversion to communicating through the messages service on Angie's List or email. I guess this allows them to play the "he said..she said" card for any disputes. To Safeguard some advice...once you've reached the point of overselling yourself, you only come off looking like some sleazy flim- flam artist. The constant phone calls pushing and pressuring potential clients doesn't do anything to dispel that image.

I crossed them off my list.

Perfect- the work was done to standard, and I was impressed with how clean they were.

It looks great, even a year and a half later! Everything went smooth as silk and I never had a single issue!

It went absolutely fantastic. They clean up after themselves. They are a really good guys to do your roof..

Came out when they said they would, installed new skylights and vents, and installed it at the price that they quoted. Didn't make a mess, didn't cause any damage. I would say I got exactly what I asked for. Extremely professional all around.

It went pretty good. It was great service, very professional. They were on time. I would definitely recommend them.