Petri Pest Control Services, Inc.

My experience with Petri Pest Control was nothing short of a nightmare. The product they used was completely ineffective—not only did it fail to address the bug issue, but When I tried to cancel their service (a total of 13 times), I was ignored repeatedly. Despite my best efforts to communicate and resolve the situation, they turned around and sent me to collections without any explanation or consideration. This company doesn't care about its customers; they just want to lock you into a useless service and make money off of you. I strongly advise against using Petri Pest Control. They’re unprofessional, unresponsive, and their treatment doesn’t work

**Petri did not contact me about my experience as their post stated they would, and they have not properly answered my arbitration claim. So my initial comment is confirmed. Petri does not stand behind their work-- and given the quality of work that i received, I can understand why.** Petri does not stand behind their work. I contracted for termite tenting through Petri. They farmed it out to World Pest. World Pest tented my house with a tent from 1955 that had an 18" gash in it. My neighbors' children probably took in more Vikane than my termites. I asked for a refund, and Petri refused. They offered to tent again--with the same shredded tents, I don't think that's customer service. Admit when you have done sloppy, low quality work, and make it right! I have an open arbitration case with them seeking refund + lost costs. I wouldn't trust them to do any work for me--or my neighbors and friends.

Still working with them. Great job !

They always call a day before, when they finished within 10 minutes I got result on what they did, they were efficient, they were on time and do a good job.

My lawn has died under Petris care. A few years ago I had problems and they fixed it. I have been complaining since July. They send someone out only when I complain, and they tell me all the wonderful things they are going to do and then I don't see them until I complain gain. Yes they bill me $60 for each visit and my lawn continues to die. There are so many dead spots , invasive grasses and weeds are taking over. Looks like I will have to re-sod - Thanks for nothing Petris!

Petri is a company that you can trust to get the job done! I recently had my home fumigated for drywood termites. I knew I was in good hands with Petri because I had this service done 6 years ago as well. Since I maintained my yearly termite warranty I did not have to pay an additional fee. Even though I had this service in the past, I still had many questions and concerns. Lucky for me, I had both Randy and Kevin to assist me with the preparation. They answered all my many questions and put me at ease. They made this experience much less stressful for me! I am grateful for their kindness and professionalism. Petri never disappoints!

Nothing is fun about having your house tented for termites. If you can find a company that makes the whole process easier is the best result. Enter, Petri Pest Control and our William Hernandez. Great experience. Recommend HIGHLY!

They were wonderful. They were professional.

Both Justin Minos and Dakota J. were extremely thorough and professional as they inspected the exterior and interior upstairs attic for evidence of wasp nests and rodents. Justin gave us a fair estimate to seal the house which we will consider in the future. I felt confident in the services Justin and Dakota provided.

We used them for years in a new home in Fort Lauderdale they rarely show up to do the service and keep getting ants and roaches very poor service don't recommend

Great. Haven’t seen anything worrisome

Spoke to Lisa in office who walked me through “expectation in the application process “ she was knowledgeable and efficient, GREAT Customer Service! Bubbly personality and awesome to work with Thank you Lisa! You won us over From our initial contact with Petri Pest Control, Technician Kevin came to evaluate service ; was on time, professional and very knowledgeable Chad Stewart was amazing! Thorough friendly and efficient

"Goody" was excellent. He performed the consultation and assessment. He was very professional and kind. He made choosing a Pest Control company easy. I have now had the initial appt and all went very well. I am very pleased with this company

Fine completed everything as promised working as described

The representative called the day before the extermination to say she would be out the next day to go over what must be done prior to the extermination. I informed her I was not available at the appointed time due to a critical appointment. She asked if anyone would be there. I told her our caregiver would be there but she knew English was not his first language. She went over what needed to be done but he did not understand. The exterminators came the next day and threw out food from the refrigerator onto the front lawn. I was not made aware until two days later. Vermin had gotten into the food, including a frozen turkey breast and lasagna among other items in violation of laws. In addition, all liquor and wine and all items in the refrigerator had to be thrown out. Other food items that had to be "double bagged" were thrown out because our caregiver did not understand what the term meant. I was not told Petri would not provide the service. Rather, they contracted the service out. Irrigation pipes were broken, plants destroyed on the outside and shrubs were severely damaged. I was not aware who the contractor was until I saw a notice on my door. Petri would not provide compensation for damages and when I threatened to contact social media the company representative (owner?) stated I was trying to "blackmail him and shake him down." He yelled at the phone and was very unprofessional. I filed a complaint with the State of Florida, an inspector came out and took a report. He informed me that he felt there were several violations. Iyt

The Specialist Kevin Creay was very profession helpful courteous and on time. He did a good job telling me what i had and how to get rid of all the Pest control problems. I would recommend him again.

Excellent. Agent came out, searched house, took the one I found with him. Had it analyzed and called me after the weekend. No pressure to sign up or do anything unnecessary.

overbilled, taking automatic payments and also sending bills

Petri Pest Control is an amazing company. I have used this company for over 10 years and every time I needed them for a pest control service, I was 100% satisfied. My most recent pest control treatment was completed by Kevin and Gabe. And I must say, these two gentlemen went above and beyond all my expectations. They took the time to listen to my concerns and educated me on the entire process. They demonstrated the utmost professionalism as well as kindness. It was evident that they really cared about resolving my pest problem. In my opinion, there is no better pest control company.

Changed to Petri from another well-known company that we were not happy with, and Petri was highly recommended by a friend. We have been extremely happy with their service since day one and will stay with this company for life. We have an every-other-month service plan and have had ZERO bug issues since we started with Petri. The first thing the tech does upon arrival is go around the entire house with a broom, brushing away everything under the eaves and around every window. Then he sprays around the whole house, including the shrubbery. Everything is pet safe and can be walked on as soon as the grass dries. I cannot recommend this company highly enough!

Super good I highly recommend this guys ,,, Christ resolved all mi problems with mi grass !!! I was wrong in mi last review about them

Excellent tech. Informative, professional, helpful, timely, and organized. High praise for a pest company.

Chantelle, the tech, is wonderful, helpful, polite and kind.

I was initially quoted that the job would consist of 1 inside spray and 3-4 outside sprays. I signed a contract and paid $195. The technician was late every time, put the wrong address down on the contract, and the company says they don’t even have a contract for me even though I forwarded them the completed contract that THEY SENT ME! I called because we had 3 sprays and the ants are back and I wanted to know if they would honor the 4th spray because it hasn’t been very long. Throughout, they don’t call back although they say they will, they tell me they made me an appointment and then when I call to confirm someone else tells me I didn’t have one. I’ve never dealt with such poor customer service.

We have an annual contract with PETRI and have had them as our preferred pest control company for years. I am sure all the other pest control companies do a good job, but what stands out to us about PETRI is that they are very responsive, friendly, and personal. You can feel the difference between a national chain with a call center and PETRI as a local service provider who really care about every single one of their customers. They even come out for free between service calls, talk to you about any issues you're exeriencing, and they always provide fast solutions that work. Our service technician is Javier. He knows his trade, cares about his customers, and is very courteous. We are very happy we can call PETRI anytime we have a pest control issue.