One Hour Air Conditioning & Heating - Pompano Beach

Prompt and courteous.

Everything was good

technician Max was an absolute professional and answered all my questions.

They were on time & I received an email & text advising me who the tech was that was coming with his picture. It also said when he was on his way. He explained the issued with my A/C & showed me pictures of the issues. Update: I take back my 5 star rating. They were called to check/fix an interior leak from my A/c unit. I only needed to vacuum the water up every 1-1/2 weeks. After they performed their service, the leak increased at least 10 times and now needs to be vacuumed a few times a day. Of course when they were here they said I needed a new unit, and the guy to provide the estimate was here in less than a 1/2 hour. Not only did they not fix my leak, they made it worse & then said I needed a new A/c. Pretty suspicious to me. There is no way I would have them back & I will seek another A/C company.

Awesome! Showed up exactly on time as promised. Great service, honest, knowledgeable. Offered and accepted a great deal on a regular AC maintenance package. So refreshing to find a great company and technician like this!

My AC was leaking through downstairs ceiling. Was hoping for repair, but it was an old unit. More economic to replace it. The company was awesome they came same day early and replaced the unit the same day! They did a great job! Will use them for yearly service. Also liked receiving a picture of who was coming. All were very professional.

Technician was prompt and professional. I appreciated receiving a picture of the technician prior to his arrival.

Excellent, on-time service. Expert technicians.

Showed up solely to sell me a new unit from their company for $10,000 that they wanted me to finance. What a rip off. Never ever use them again

Excellent service and information.

One Hour AC was very responsive, professional and provided great customer service. From the technician, Eddie, who came to diagnose the issue to the installers Robert and Tio everyone was very professional, answered all my questions and provided awesome service. Work was done efficiently and in a timely manner (finished earlier than I expected), clean and very professional service. Thank you One Hour AC!

Tech was polite & knowledgeable. Fixed problem in short time.

*

The service rep on the phone was very kind and efficient. The service rep that came to the house was very polite and respectful of house.

The repair man came in a timely matter and resolve the problem quickly

This company called very quickly after I hit the submit button. I was able to schedule an after hours appointment and the technician called and arrived in a couple of hours. The issue was fixed. It was a pleasant experience compared to our prior company, Service America. Thank you.

Nothing but thorough and professional. Just proves why you should always get multiple estimates.

perfect

Job was well done! These pros were professional and courteous! Thank you!

My wife called for a repair...and it was a comedy of errors. This company used to be called Van s Comfort Temp. It has gone steadily downhill since becoming a franchise. Our Amana A/C unit needed a new condenser coil. The repairmen first tried to sell us a new $5,000.00 unit..when all it needed was a new condenser coil which was still a free part under the warranty. Then he said it would take a month to get the part! Not true. A different repair company that we ended up going with got it from Amana in a day! Then he said that new code required that replacement of a compressor also requires a new air handler the same year. Not true. It might affect the warranty, but it's not REQUIRED at all then he gave a quote for the labor of $1933.00 The company that we ended up hiring did it for almost $900.00 less and did not try to BS us! Needless to say ..we are DONE with One Hour!NEVER calling them again!

They are clean, explain thoroughly all questions put to them and did an excellent job. I will hire them in the future!

Olvin really knows his stuff. He got our 11-year old air conditioner going again, but he recommended we get a new one as soon as we can because this one is on it's last legs, and was installed incorrectly in the first place.

Do not use them. If something happens not able to contact this company.