After 3 different estimates and 2 meetings with Paradise Exteriors, we went with this company. Their rep Bill S. was very friendly professional and gave us all the information we needed.
Description of Work: HD Rep gave an estimate that we felt was a bit high. We wanted to get other estimates and check reviews. (Re: Impact Windows)
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$25,000
rick P.
03/2014
5.0
heating & air conditioning/hvac
 + -1 more
The work was done as expected. There were not any problems.
Description of Work: They installed my air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Antony G.
02/2014
1.0
home improvement stores
 + -1 more
From start to finish the job was a complete fiasco.....The first quote was aprox $1,400 00. I asked them to please take out the permit, and they quoted me another $650 00 additional for this. !!!! I contacted the City of Pompano Beach Permit Dept, and was informed that the permit cost for my job would be around $44. 00, but as they had a minimum, it would be $60. 00. !!!!. I got back to Home Depot with this info, and they told me that was what they charged...........I refused to pay this, and offered them $300 00 for this service and they agreed. They had a couple of foreign 'Bruisers' tear out the old tiles.....these men also tore out most of the baseboards, and tore off some of the wallpaper around the base of the doorframes, which I photographed.... In the middle of removing the old tiles, they suddenly produces a long level, place it on my kitchen floor from which they had not cleaned the debris, and informed me that the floor was uneven, and that I should contact the store. I did this, and was informed that to level off the floor. would be another $750. 00. additional to the original quote and obtaining the permit. I refused, as the previous tile job looked fine. I did chip off a couple of small concrete hi spots with a concrete hammer, checked the floor for level, and all appeared O.K. Subsequently, I called Home Depot, and told them I was ready for the installation. The tile man arrived, and I asked him if he was to re-hang my louvered doors etc, which the previous wreckers had removed when they tore out the tiles, prior to his commencement ? .....His comment to me was "Did'nt I have a handyman that could do that ? I told him to come back the following day, and rehung the doors, and repaired the door frames, baseboards, and torn wallpaper myself. The very next day the installer started, bringing the supplies etc. He did a good job with the tiles, but when he had finished, he dropped a tool and cracked a tile in the center of the kitchen floor, and had to return the following day to replace same with new. Having finally finished, I saw that he had a couple of boxes of tile, and two bags of setting cement over, so I said to him, that I hoped he was going to take this overage with him when he left.......He retorted, that he did not do this, and that I would have to return these things to the store myself for a refund !!!!........I subsequently did slep these articals back to the store........I was mad at having to do this, and had several words with the Service Desk relative to their manner of completing and closing out an installation contract.......This whole scenario was very distressful to me, as I had expected a much more professional job from a large company. Finally for my aggravation, they gave me a Gift Certificate of $100. 00. I had much correspondence with a Mr. Frank Blake. Chairman and CEO of the company, at his Atlanta, GA office, and also with sundry other individuals of the company, which I would be most happy to furnish upon your request. In closing, I can only say that I would never, ever use these people again, particularly with regard to the price gouging that is apparent, and I would caution any other prospective customers to keep their eyes open. I Remain, Sincerely Yours, Captain: A. J. Gibbons. Thanking You.
Description of Work: Removed old tile from my entranceway and kitchen, and replaced with new.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jeffrey P.
06/2013
1.0
home improvement stores
 + -1 more
Lousy. Bad customer service, no one in departments, no one ans phone.
Description of Work: Unable to get anyone to help me order blinds after i paid for the measure
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Jason C.
05/2013
1.0
roofing
 + -1 more
To start, the sale guy never came to the first appointment. He's called and said he had car problems but failed to reschedule. I made another appointment and they showed up and for some unknown reason I trusted them and signed the contract. Apparently I had to pick the time when the company decided to centralize operations out of Atlanta and I somehow got screwed. I had to be in charge of communicating to make sure evening would be done and on time. Fact is that they e-mailed me that they where ready to tart the project after the sub-contractors had already wrapped up there first day. From that point, I thought the roof was sealed and a rain storm came. My living room now had small ponds on the floor. The local store manager was great and gave me buckets and a tarp. A few phone calls later, I was told the roofer would be back out to take a look and the project manager would stop by. They all came and got the drips to stop. Hopefully the rest of this project goes smoothly.....lets we what Home Depot does to rectify the issue. I mean, my couch did get wet, I had to move the furniture and I had to clean up they mess. I got an apology, but that doesn't not make me so sure about using them for future projects. Maybe I should try Lowes! UPDATE: It is now a few months since the project was done. I have had Home Depot come back out twice for leaks and was promised that I would not have anymore issues. Well, a rain storm came through yesterday and another one today. It was no surprise that I see water coming down my wall and dripping from the roof. I called the customer service line ad was told someone would be out by Thursday. I apologized to the call taker and told her that this is unacceptable service and that I should not be having these problems. She responded by saying the last issue was closed out and was not deemed a roof issue. I asked how could water coming in from the roof not be a roof issue. She claimed that a plumbing line could be leaking. I didn't want to make her feel stupid but I would first have to have plumbing lines in that section of the house, in which there are none, and it would be odd that a plumbing line would only leak in the rain. Well, she took all my information and then asked me another stupid question. She wanted to know if I still lived at the same location. I wanted to tell her I moved to a new house and wanted them to fix the new roof, but she might take me seriously. I doubt anyone from Home Depot will read this nor will they care, but at least someone else might be able to sae stress and pick another vendor.
Description of Work: Had Home Depot re-shingle my roof.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$2,600
Diana S.
04/2013
5.0
home improvement stores
 + -1 more
I spent quite a bit there. I have shopped at a number of stores in the area; some are newer and some are older but they all are about the same. Their pricing is competitive with other big box home improvement store retailers.
Description of Work: I bought supplies from Home Depot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William A.
03/2013
5.0
appliance sales, home improvement stores
 + 0 more
They're clean, orderly, friendly and helpful. The price is good. They do everything. They've got great parking lots. They're convenient. You can just get in and get out without problems. There were always lots of aisles to get in. Even when they check you, they check you so quickly that you're not even waiting.
Description of Work: I went to Home Depot for basic supplies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Susan E.
03/2013
4.0
carpet installation
 + -1 more
Their subcontractor did the installation. The job was good. We had a little problem on getting together on when they were going to do it. It was a little pricey. They did a good job. They were very cordial. They were fine. They were very professional.
Description of Work: We used Home Depot to replace a rug in my son's room.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$700
craig W.
01/2013
5.0
heating & air conditioning/hvac
 + -1 more
We went to Home Depot after receiving quotes from 2 other companies expecting them to be higher but just to check. They took our name and contact info and told us they would give the info to the contractor they use. The next day Joe from "Air America" called and introduced himself. He said they were the contractor for Home Depot and came that same afternoon to give the quote. We were surprised that his quote was only a hundred dollars more than our other quotes we received. He explained we not only get the warranty from Air America but Home Depot also stands behind the product, installation and service. Then there were some extras needed like insulation and a dryer on the line that they would do at no extra cost. He also pointed out that at this time Home Depot had a promotion of no interest financing if paid off in 24 months. This was a big savings as all other companies including Air America only offered 12 month no interest financing if bought through them. He said he would split the difference of the $100 they were over and gave me $50 off the price. He electronically put the order in right there in my Home on my Home Depot Credit Card. The next morning 2 polite professional technicians came out at 8 AM to begin work. By 3 PM I had a new unit completely installed. They also will service the unit at 6 months and again at 1 year. I coldn't be happier with the service from Home Depot and Air America.
Description of Work: Removed old AC unit from roof of 5 story condominium bldg. Removed old pancake AC Air Handler from ceiling in unit. Replaced both with new equipment from Rheem. Re insulated all lines on rooftop, replaced thermostat with digital unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
KATHLEEN G.
10/2012
5.0
lawn mower repair
 + -1 more
The hedger had broken so I took it back to them. They had no problem with replacing it. Ed, the manager of the store, was excellent to work with.
Description of Work: I purchased a hedger from them and had it replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DeAnn K.
08/2012
4.0
equipment rentals
 + -1 more
It's a great service if you want to do something for yourself and just need the equipment. I would use them again.
Description of Work: I rented equipment from Home Depot.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
Yes, I recommend this pro
Bradley C.
08/2012
5.0
equipment rentals
 + -1 more
I like that it is a one stop shop. They always have what I need. Price is a little high.
Description of Work: I rent equipment at HOME DEPOT. I rented a concrete cutter for a half day today.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$67
Antony G.
07/2012
1.0
ceramic tile
 + -1 more
No work was contracted, as herein explained in detail.
Description of Work: I recently was at the Home Depot store at Copans Road, Pompano Beach, Florida, where I was given a written quote after inspection of the job site, for some new floor tiling installation.....an entranceway and a small kitchen. Their total quote for this job was $1,435.58. When I informed the flooring department, that I needed them to handle the permit, I was shortly handed a new quote which included their permit fee of an additional $600.00 !! or, a total now of some $2,035.58. I was absolutely astounded !!!! I left the store, and shortly thereater called the Pompano Beach City Permit Department, and was informed that the cost of this permit from them, was just 3% of the total job cost. In my case this would have been some $47.00, but they do have a minimum charge of $60.00. I subsequently returned to this store to see if I could negoitiate this matter, as I was keen to have the job done. I explained my conversation with the City department, and that I considered their charges for this service were extremely excessive. I of course understand that there is some time involved in the preparation of obtaining the permit, so I offered an additional $300.00, which I considered fair and reasonable, rather than their asked figure. I was informed that there was no negoitiating, and that $600.00 was it. I feel that this is a situation, where unsuspecting customers are being exploited, and I am quite disgusted.....this is the first and last time that I would ever consider using this store for a flooring, or any other type of project. I wrote to the Chairman & CEO...... Mr. Frank Blake at their head offices in Atlanta, Georgia. (Return Receipt Requested), but was not given the courtesy of a reply ? In conclusion, all that I can say is, read the quote, or the contract very carefully. BUYER BEWARE. Mr. A. J. Gibbons.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
RODOLFO S.
09/2007
5.0
water heater repair
 + -1 more
Home Depot contracted another company to do this work for me. They were very professional and did a very good job correcting the previous company's error. I am sorry, but I don't have the invoice and don't remember the price.
Description of Work: Home Depot sent a sub contractor to my home to install the new water heater and heating element.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
03/2006
5.0
ceramic tile
 + -1 more
WE WERE HAPPY WITH THIS COMPANY. THEY DID GOOD QUALITY WORK. THEY HAD A GOOD SELECTION TO CHOOSE FROM. THEY WERE VERY PROMPT IN DOING THEIR JOB. I WOULD RECOMMEND THEM TO OTHERS.
Description of Work: THEY INSTALLED ABOUT 1200 SQUARE FEET OF CERAMIC TILE IN OUR ENTRY WAY, KITCHEN, BATHROOM AND LIVING ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
03/2006
5.0
home remodeling
 + -1 more
WE WERE TOTALLY PLEASED AND SATISFIED WITH EVERYTHING THAT THEY DID. EVERYTHING IS JUST BEAUTIFUL. THEY CAME PROMPTLY TO DO THE WORK AND MOVED RIGHT ALONG WITH EVERYTHING. THEY STUCK WITH THE PROJECT UNTIL IT WAS DONE.
Description of Work: THEY REMODELED MY WHOLE KITCHEN. THEY PUT IN NEW CABINETS, FLOORING, AND COUNTER TOPS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
03/2006
4.0
hardwood floor
 + -1 more
THE NEW FLOORS ARE WONDERFUL. HOME DEPOT WAS GOOD ABOUT MAKING SURE THE FLOOR BOARDS WERE INSTALLED SO THEY WOULD FIT FLUSH AGAINST THE WALLS WITHOUT GAPS ALONG THE BASEBOARDS.
Description of Work: IN ORDER TO INSTALL NEW HARDWOOD FLOORING, HOME DEPOT HAD TO REMOVE THE OLD FLOORING. AFTER PREPARING THE SUB FLOOR, HARD WOOD FLOORING WAS INSTALLED THROUGHOUT THE MAIN AREAS OF THE HOME.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,000
03/2006
4.0
home remodeling
 + -1 more
I WAS SATISFIED WITH HOME DEPOTS WORK. THE SERVICEMAN WAS PROMPT AND PROFESSIONAL. I HAD ONLY ONE CONCERN ABOUT ORDERING THE OAKWOOD CABINETS IN SEPTEMBER, BUT THEY WERE NOT INSTALLED UNTIL MONTHS LATER. OVERALL I'M VERY PLEASED WITH MY KITCHEN.
Description of Work: THEY PROVIDED THE REMODELING OF MY KITCHEN. THEY REMOVED CABINETS, COUNTERS, ALL KITCHEN APPLIANCES AND FLOOR TILE. THEN THEY REPLACED THEM WITH BRAND NEW ONES.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$6,000
03/2006
5.0
carpet installation
 + -1 more
THE HURRICANE RIPPED OFF THE SHUTTERS AND WATER DAMAGE RUINED MY CARPET. I CALLED HOME DEPOT AND THEY WERE HELPFUL AND PROMPT, MAKING SURE THERE WERE NO MORE WATER PROBLEMS BEFORE LAYING THE NEW CARPET.
Description of Work: TOOK OUT THE CARPET IN THE BEDROOM AND REPLACED WITH A NEW ONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
ANDREA S.
03/2006
5.0
carpet installation
 + -1 more
I LIKE THE JOB THEY DID. THE CARPET LOOKS NICE AND IS LAID DOWN GOOD. I HAVE NOT HAD ANY OF IT COME LOOSE SO FAR. THEY ALSO REMOVED ALL THE OLD CARPET AND TOOK IT AWAY.
Description of Work: THEY INSTALLED CARPET IN TWO ROOMS OF MY HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
LEE B.
03/2006
5.0
carpet installation
 + -1 more
I WAS SO HAPPY WITH THE MARVELOUS SERVICE I RECEIVED FROM THIS COMPANY. THE QUALITY OF CARPET USED IS DURABLE AND LONG LASTING. THE PRICE INCLUDED THE CARPET AND INSTALLATION.
Description of Work: NEW CARPET WAS INSTALLED TROUGH OUT THE ENTIRE CONDO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
03/2006
5.0
ceramic tile
 + -1 more
I WAS VERY SATISFIED WITH THE FLOOR AND THE CUSTOMER SERVICE I RECEIVED. BEFORE THE WORKMEN WERE SENT I HAD CALLED, THEY PREPARED ME BY EXPLAINING WHAT WOULD BE DONE DURING THE INSTALLATION.
Description of Work: REMOVED WOOD PARQUET FLOOR IN MASTER BEDROOM AND INSTALLED CERAMIC TILE FLOOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
03/2006
4.0
replacement windows
 + -1 more
I WAS PLEASED WITH THE SERVICES PERFORMED. NOW THEY ARE VERY BAD ON PUNCTUALITY AND RESPONSIVENESS. THEY NEVER COME THE TIME SCHEDULED, AND SOMETIMES THEY DID NOT SHOW UP AT ALL. THE ONLY THING I WAS REALLY PLEASED ABOUT WAS THE INSTALLATION.
Description of Work: TOOK OUT 15 OLD WINDOWS THROUGHOUT THE HOME AND INSTALLED WITH NEW ONES.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$8,000
Ruth C.
03/2006
4.0
carpet installation
 + -1 more
I LOVE THIS CARPETING! IT IS PET FRIENDLY FOR MY GUIDE DOGS AND DOES NOT CAUSE ANY CONCERNS WITH MY BLINDNESS. IT FEELS GREAT AND HAS BEEN EASY TO KEEP CLEAN.
Description of Work: REMOVE OLD CARPET/PAD, REPLACE CRACKED TACK STRIPS, INSTALL NEW PADDING AND CARPETING IN TWO BEDROOMS, LIVING ROOM AND HALL, RE-INSTALL THE WOODWORK AND TRIM AROUND ROOMS/DOORWAYS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,800
03/2006
4.0
home remodeling
 + -1 more
HOME DEPOT DID A PRETTY GOOD JOB OF PUTTING THE NEW CABINETRY INTO PLACE. IT WAS COMPLETED IN NO TIME. THE NEW CABINET FEELS SECURE AND DOES NOT WOBBLE WHEN YOU LEAN AGAINST IT.
Description of Work: AFTER REMOVING THE OLD CABINET IN THE BATHROOM, NEW ONES WERE INSTALLED. THE INSTALLATION INCLUDED MAKING SURE THAT THE CABINET WAS SHIMMIED TO SIT LEVEL.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardware & Home Improvement Stores,
Doors,
Kitchen and Bath Remodeling,
Ceramic Tile,
Heating and Air Conditioning,
Appliance Repair,
Rentals - Equipment,
Windows,
Roofing,
Hardwood Flooring Sales and Installation,
Appliance Sales and Installation
FAQ
HOME DEPOT is currently rated 4 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: CLINICS, CONTRACTOR SERVICES, DELIVERY, DESIGN SERVICES, IMPORT/EXPORT SERVICES, KIDS WORKSHOPS, MOVING SERVICES, TOOL RENTAL, TRUCK RENTAL, GARAGE DOOR INSTALLATION, VINYL SIDING INSTALLATION, ROOFING INSTALLATION, INTERIOR AND EXTERIOR SERVICES