Delorie Countertops & Doors Inc

We had Delorie put in a quartz countertop this past winter and were pleased with the work done. We could not find a suitable ceramic design backsplash, so we opted to use the same as our recently installed quartz countertop. We realized that it would be more expensive but being a "one time" cost, we went ahead with it. The results were a beautiful "Classic" look, no grouting to deal with and a nice smooth look! Well worth it to us.

When visiting their facility, we found that they had a wonderful variety of samples and after comparing with other businesses, the pricing was reasonable. Todd was the representative that took care of my order. After putting in my order, there was a delay on having their serviceman measure my counter. When I called Todd about it, he looked into the situation and got back to me immediately and explained the reason for the delay. He was able to get the appointment soon after that. Installation went very well.

To start with, I was greeted by a very nice young woman but it became apparent immediately that she did not know all the variables involved. I was asking questions to basic info which she had to go to a manager. She did not ask me anything to help narrow the focus. An good sales associate will lead you to what you want based on info they get from questioning. In the end I ordered what I wanted but had a change of heart the next morning on the addition of a sink. It was exorbitant ($500) and I was not informed that it came stand alone. I would have to pay extra for strainer, drains, baskets, and grids. I was also not informed that it was an 18g not 16g. I wanted non scratch and insulated but the rep didn't even know what that meant. I tried to cancel the sink part only. I would bring them a sink I picked out, but they didn't want any part of that. Instead the manager hung up on me and eventually gave back the deposit (and still had to keep or return the sink to the supplier). Thank you Delorie for being so responsive and accommodating to your customers. This world is changing too fast!

Came to take the kitchen measurements dressed in a professional fashion. Delivered plans and patiently addressed the changes in a professional manner. The products offered are trendy and of good quality. The prices are fair.

Excellent.

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Removed old granite countertop and installed new one. Work was performed in a professional manner, would use again and recommend DeLorie. They also have a very well stocked showroom and helpful staff. Very pleased overall.