dedicated to the philosophy that quality work at an affordable price is the key ingredient to a successful company. As an organization experienced in all aspects of HVAC/Refrigeration systems have been recognized for achieving the highest level of competency
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioning Contractors & Systems,Air Conditioning Equipment & Systems,Air Conditioning Service & Repair,Heating Contractors & Specialties,Thermostats
Services we don't offer
Free Estimates are given only on new installations. Not for service calls.
Description of Work: Check for freon leak, installed new 35x370 mic cap. System worked for about a month and then failed again. Credit card used in this transaction was then cloned with over $25,000 in fraudulent charges made. No proof Coastal did it, but seemed suspicious as card had only been used one other time in a month, to pay Citizens insurance.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
4.0
punctuality
4.0
$204
Response from Coastal Comfort Air Conditioning
Dear [member name removed]: We noted your review in our file and wanted to respond since you make some very serious accusations. We have been in business 30 years and have never had an issue with a customer such as cloning a credit card. We looked up this ticket and the tech that came out has been with us for over 10 years. We were never contacted by any police authorities for questioning, so I would like to ask how you feel comfortable stating Coastal Comfort may have had anything to do with what happened to you? We take pride in each service call, and if you had an issue such as this, we are wondering why you never called to speak to us or file a police report so we could respond? All our employees are background checked and screened very well. This type of review has no basis and should be recinded. Sincerely, Suzanne Waterhouse
Audrey A.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Coastal Comfort completely replaced and upgraded 18 supply grilles (2X2)with new collars and flex for the drop ceiling in my HOA clubhouse. Also replaced 5 return grills and other misc work. Billy and team was great and worked with us when minor issues came up. Everything was done on time and our new white AC grills look great in our new ceiling! I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,230
Charles R D.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
Very will!
Description of Work: Replace evaporator motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Jo Y.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: We purchased a home that had been left vacant for some time. We called Coastal to come and throughly clean and check our heating and air conditioning systems. Zalem is the person who performed the work and he was wonderful. He explained everything about the system and told me what to expect down the road due to the lack of maintenance by prior owners. He cleaned everything so that the system would last as long as possible before we would have to replace them. He spent over 3 hours and the cost was very low for all that he did. I am going the use this company as my service provider for all future needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
michael A.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: fixed the aircond and fast...new the problem
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Diane B.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: They removed and cleaned the coils from an 8 year old Ruud central A/C in my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$425
TMichael O.
12/2013
4.0
heating & air conditioning/hvac
+ -1 more
fine
Description of Work: They came and checked my system and cleaned the coil
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
William W.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
all great
Description of Work: have used for over 10 years, new compressors, various repairs, qtrly maint
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Grace A.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
Excellent
Description of Work: PLUMBING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Andrew S.
07/2013
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: No response to attempts to schedule service from a Deal.
Rating Category
Rating out of 5
Edmund C.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
Went great
Description of Work: Inspect AC, clean, Noted bad relay, gave me a replacement price, Did not push to fixed now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
sandra F.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced all ducts in the attic, punctual, professional, clean.
Rating Category
Rating out of 5
Yes, I recommend this pro
Charles H.
09/2012
5.0
heating & air conditioning/hvac
+ -1 more
Excellent.
Description of Work: A/C not working and the repairman found problem right off. Quick timely repair at a reasonable price. I definitely recommend this company for A/C service and will use them for any future problems or upgrades.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Keith D.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Great
Description of Work: My central a/c humidity pump was not working and the floor including the carpet was wet and had mold. I had two other estimates from companies not on AngieListand they all wanted to replace the pump and they also wanted to remove the evaporator coil and do an acid wash because it was so dirty and in bad shape. This company from Angie's List came over, told me the pump was fine, it was just stopped up. The evaporator coil was fine. This went from a $700.00 repair from the other companies, to a $145.00 repair from Coastal. This is the best a/c company in our area, they are great to work with, from the people who answer the phone and make the appointment to the guys who come and fix the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Jennifer W.
12/2010
1.0
heating & air conditioning/hvac
+ -1 more
See above
Description of Work: I just tried to call this company to schedule an estimate to replace my a/c unit. The woman answering the phone couldn't even give me a straight answer as to whether or not they provide free estimates. I suppose she got frustrated by my direct questions related to the matter as she hung up on me. I've contacted several other companies on Angie's List and scheduled free estimates so I'm not clear what the actual problem was as this doesn't seem to be a complex question. I'd call someone else on the List.
Rating Category
Rating out of 5
professionalism
1.0
Response from Coastal Comfort Air Conditioning
Thank you for alerting us to the problem we may have in our office. We have taken steps to remedy this issue and I think you will find it has been taken care of effectively. If you read our other reviews, you will get an accurate depiction of our service level. I sincerely hope you will give us another try. Please call me directly, Tim Waterhouse 954-782-2665.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Wells and Pumps
FAQ
Coastal Comfort Air Conditioning is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Coastal Comfort Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Coastal Comfort Air Conditioning offers free project estimates.
Yes, Coastal Comfort Air Conditioning offers eco-friendly accreditations.
No, Coastal Comfort Air Conditioning does not offer a senior discount.
Yes, Coastal Comfort Air Conditioning offers emergency services.
Yes, Coastal Comfort Air Conditioning offers warranties.
Coastal Comfort Air Conditioning offers the following services: Air Conditioning Contractors & Systems,Air Conditioning Equipment & Systems,Air Conditioning Service & Repair,Heating Contractors & Specialties,Thermostats
Free Estimates are given only on new installations. Not for service calls.