Bedrock Brick & Block

They are a scam. After signing a contract to do a driveway and pool area, they cashed my $6500.00 check and I have never heard from them again. Please DO NOT USE THIS COMPANY!!!! PLEASE..PLEASE....PLEASE Read all other reviews on the web. They are thieves and con men. The address and phone # is fake along with false advertising claims. BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

*** POTENTIAL CUSTOMERS PLEASE READ CAREFULLY *** I will provide details shortly, but in the interest of providing you with a quick recommendation early in my review here it is, UNDER NO CIRCUMSTANCES SHOULD YOU ENGAGE IN A BUSINESS RELATIONSHIP WITH BEDROCK BRICK & BLOCK. Your money WILL get stolen, you will NOT receive a "quality product", as one of their installers loved to tell me, and you absolutely WILL be left aggravated. These people are the definition of criminals and as such, expect to be lied to (pathologically) and stolen from if you engage in any business transaction with them. If for some completely illogical reason you may still be considering conducting business with this company, ask yourself this, why are there only 1-star reviews on here since September? Exactly. Now that we have that critical piece out of the way, let me tell you about my story, which you will find is not unlike the slew of negative reviews for this laughable excuse of a company. I signed a contract for a patio in early September '13. It is now 11/08/13 and I have a destroyed backyard, mounds of debris, dirt, and sand on my driveway and over $1500 LESS in my bank account. Since my contract was signed, I have been lied to countless times over two months. At one point, Nick, the supposed co-owner, called me to apologize and guarantee my deposit back. Of course, when I pushed to know exactly how and when, he fumbled his words and said he would get the check "cut" the next day and deliver it to me. That never happened. I came to learn that Nick is a liar of pathological proportions. He does quite an excellent job of making you FEEL like he is sincere. You will feel like you are dealing with a stand-up guy, who really wants to do right by you. But alas, he is far from it. All you end up with are his lies and an empty wallet. So, after ZERO returned calls, two weeks later I suddenly received a call from Brian, the installer, who had NO idea about the refund promised to me by Nick. Brian had previously introduced himself as the installer for my project but also never came through when he said would. Each time he would blame Nick for forcing him to go to alternate jobs after having previously committed to others like mine. So when he called, he just says he wants to get my job done right. At this stage, I hadn't heard from Nick about my refund and Brian was "promising" me that he'd be at my house that week with brick laid by the weekend, "guaranteed". I was very straightforward and told him I had no reason to trust his word at this stage as he had already lied to me with prior promises. He said he understood but this was definite this time. I figured I had nothing to lose since I still didn't have any sign from Nick that he would keep his word and refund my deposit. He actually showed up (late of course) and put in about a half hour of "excavation work" before abruptly leaving. All he did was drill nasty holes through a concrete entryway slab and move around some grass and dirt. When I called him back he gave his go-to excuse that Nick needed him somewhere else. He then promised to be at my house the next day to resume work and still have my job completed by the weekend. None of that ever happened and of course I got the standard slew of excuses from him. He ultimately came one more time to, again, have my patio fully prepped and ready for brick the following day. Once again, he manually shoveled some grass out, only this time, he left a large mound of grass/dirt right on my driveway and a load of sand as well. Note that throughout this entire time the brick pavers had not been delivered. My contract and discussions with the salesman had made clear that work would not even begin until materials were delivered. Every time I asked Brian about this he didn't seem to have a clear response. After one more weekend of waiting, he was supposedly en route to my house to finish the prep work. When we spoke, he actually asked me to contact Gem Pavers to order my pavers and PAY for my bricks IN FULL! Essentially, this company was asking me to pay in full for my project WITHOUT HAVING A SINGLE THING TO SHOW FOR IT. I had it. I told him I was not comfortable with that and he agreed that it was unreasonable but he wouldn't pay for the bricks out of his own pocket. HA! We agreed that he would finish his prep work that day and take it one step at a time. If I saw the prep work was done well, we would look at ordering all the bricks. He said he was around the corner from my house and would complete it all that day. Lies again and that was the last I heard from anyone at this shameful company. I'm not a wealthy person. $1500 is a lot of money I worked hard for. I'm just an ordinary family man trying to get a patio for his home and family.

After repeated lies as to when the project will start, the job finally began in July. They claimed that it was a permit issue but upon speaking with the building department, they just did not pay for the permit. When the person finally came to remove my old driveway, they tore up my irrigation system and chipped the side of my house and the city owned sidewalk. I had a torn up driveway for over 3 weeks before they began the grading work. I had a torn up driveway for over 3 weeks before they began the grading work. When the paving stones were finally delivered, it took another week to start the job. 2 weeks later, when the paving stones were finally delivered, they were the wrong color. The sales person came by and said that they made an error and we had to compromise on color at the last minute. After repeated calls, They delivered the stones and began work. They would lay a few rows then leave. My neighbors saw the crew sleeping on my lawn and when approached, they woke up After repeated lies as to when the project will start, they finally began in July. They claimed that it was a permit issue but upon speaking with the building department, they just did not pay for the permit. When the person finally came to remove my old driveway, they tore up my irrigation system and chipped the side of my house and the city owned sidewalk. IWHen they needed my front door open to pave my entryway, they did not even put up plastic and they blew concrete dust throughout my living room and hall My neighbors observed the crew sleeping on my lawn and when they were approached, they woke up and left. They finally finished the paving job and left me with a broken irrigation system, destroyed lawn and a mess of sand and construction debris. To make matters worse, they do not return calls, emails or return texts and they did not get final sign off of my permits. BEWARE! These guys are ripoffs, liars and thieves.