Assured Storm Protection LLC

Product quality, ES WINDOWS & SLIDERS + DOORS are of “Excellent Quality” & I would recommend them, but customer service, communication & follow thru are bad. As of this date Oct. 2020, on a contract signed Jan. 2020, we are still awaiting inspection, final trim work & slider handles continually falling off........ No one can give us a definitive completion time !!!!!

These guys were great to work with starting with the initial quote, final measurements, installation and final county inspection. Installers were very experienced and completed the job in one day. The quote included a professionally drawn diagram showing window/door locations. This was very helpful in getting homeowner association approval. We are totally satisfied with the installation and would highly recommend Assured.

I am Jerry K.and I Recently bought accordion shutters -super nova style from Assured Storm Protection for my home in Boynton Beach,fl. They are really great shutters-so easy to operate and secure. Assured Storm Protection did everything as they said they would-always on time and very pleasant and professional to deal with. Their installers were extremely competent and cooperative as was the engineer who came to make sure everything was correct. I had used them 20 years ago for shutters in a different home in Boca and never had a days trouble with them and they sure served the purpose when we got hit with hurricane Wilma. .Great product and great company to deal with

9/24/2020 Horrible,rude,slow customer service. It's been 90 days ,no shutters,no communication,they ignore messages. They are very rude on the phone,no one can find things sent in for the job. 1st it was the permit that was misplaced then our association approval. This is crazy. It's the hurricane season and we ordered since June and still no shutters. No one has told us when we will have them. They do not return calls and does not respond to email. ..worst experience as a homeowner doing business in Florida,

They were excellent. Service was prompt. Small problem which they fixed immediately. Very happy with this company.

I hired them now waiting for installation

I this a bad experience! The salesman Brian did an excellent job explaining and selling the product, and the price was reasonable so I agreed to purchase. I made my initial deposit, and was told that I should contact Barbara the office manager. I suppose her job is to do nothing and that's exactly what she did. My husband and I had to call her at least six times after our initial email with information she needed and requested, and remind her who we were and what we were verifying ( did she receive our emails with information and documents). Eventually as my husband tried to recap his experience with her and to her she hung up the phone on him! Exceptional customer service right?. At this point we no longer wanted to do business with the company, but after an apology from Kim who agreed to work with us from there, we decided the proceed. To date one month after the 10 to 12 week window in which I was to receive the installation, we are still waiting as the storm approaches. I have never received a call back even after being promised one on several occasions. It is not as if I left it up to them I called numerous times and was told the same lie. Everything was blamed on covid-19 except when the deposit was given. I am certainly not going to recommend this company to anyone. Windows have not yet been installed, we will see how that goes

1) Many firms I called never called back. 2) Most of those that have called, "The job is too small, we only want to do a whole house". 3) Couple of 1 person firms who DID show up, 1 never called back with an estimate, the other one with whom I actually made a deal..... to come Sat. to do the job..... never showed up to do the job. Angie's list doesn't work for medium or small projects. woULD 've been $750-$1,200 job.

Started well, nice people. Then, when trying to get estimate I never got return call. I had planned on using them for my 2 story house and I don’t know what happened to them!!!!!????

The hurricane shutters have still not been installed since we just hired the company to do the job. However, based on the estimate process, this is a very professional company. The technician was at my house on time to measure my windows, and as he promised, sent me the quote the next day by email. Once we decided to hire this company for the installation of our hurricane shutters, the technician sent me the written contract the next day, as promised, with exactly the same numbers as the quote he gave me. They were not the cheapest, however, the reason we hired this company is because they were the most professional during the quoting process, which is a good indicator of how things will go during the installation process. I will update my review once I can comment on the quality of the shutters.

I highly recommend Assured for PGT windows and sliding doors outside as well as CGI sliding doors inside. The salesman, Brian, was very knowledgeable about the products and the price was very competitive. The installation was performed as scheduled by an excellent Contractor and his crew. I was especially pleased with the caulking around the doors and windows. The service and installation met all my expectations above and beyond.

Priced out 3 companies and Assured was the best price with SuperNova Accordion Shutters. The were reliable, professional , and clean. The work was done in one day . I would recommend to all .

From the original estimate in Nov. 2019 through the final installation in February 2020, the team at Assured Storm Protection handles everything in a professional and organized manner. They took care of the permitting process from start to finish and did an excellent job installing our new accordion shutters to replace the old aluminum panels, including filling in the holes left by the screws. I highly recommend them for anyone looking for hurricane shutters for the upcoming hurricane season.

Assured sales representative Anthony Sanglorgio came to our home and showed us a large assortment of hurricane sliding doors. We selected ES Elite Bronze for our living room and bedroom sliding doors. Flavio did our installation in a very professional and meticulous manner. He explained everything to us every step of the way, cleaned as he went along, and overall did an outstanding job. We could not have been happier with the entire process and will definitely use Assured again when we complete the rest of the windows of the house. 3 addition people in the company who assisted us were Barbara, Phil, and Keith. They made the entire process seamless. They were always available to answer our questions.

Had a great experience from the sales process through the installation. We originally decided to do half the house with impact windows and the other less visible openings with shutters. After the windows were installed we were so impressed with the look and quality, Assured let us cancel the shutters and go full impact windows on the house. Great decision. Knowledgeable engineers and installers. Very happy with the final results and would do it again. We chose a mix of CGI and PGT windows installed in Plantation, FL. - Tom S.

I am in Delray Beach and many of my neighbors used Assured and were pleased. I am glad I took there recommendation and was extremely happy. The whole process was easy and my CGI windows look great. I don’t usually write reviews but thought Assured should get the credit they deserve.

I had Bertha accordion shutters installed on my home in Coral Springs by Assured Storm Protection. I purchased my new home just 1 day before Dorian was announced to hit South FL, and the house only had impact glass on some of the doors. I got 4 estimates for shutters and Assured had the best price for the highest quality product. Assured caught some things that none of the other companies addressed. For example I have 2 sliding doors that the seller told me were impact glass and they are not! Assured was the only company to mention that they checked for me and I was not protected on those doors and included them in the quote as well. All the employees were professional and polite. I would recommend them to friends and family!

Replacement of hurricane storm shutters. The installation of my supernova accordion shutters went very well. The shadows were manufactured within the estimated time, the quality is very good, and the installation went very smoothly. Any questions I had were answered quickly and professionally. If you are looking to install or replace hurricane shutters, I highly recommend Assured Storm Protection.

Assured Storm Protection is a very professional and trustworthy company. We purchased SuperNova accordion shutters and everyone we dealt with with top notch. They showed up on time and completed their work with professionalism. Their follow up inspection and care instructions were excellent. Highly recommend this company

The whole process was professionally handled. The quote was not the lowest, but the quality of information and thoroughness of the quote convinced us. The material the company provided was complete enough that our condo association approved the application without question or clarification. The installation was excellent and well-managed. One of the window panes was damaged in transit and the installer called the office from our home to arrange for its replacement. That replacement took place right after the pane was received from the manufacturer. The inspection was a breeze and we now have excellent CGI windows and Supernova shutters. We would definitely rehire and are pleased to recommend Assured Storm Windows and Assured Storm Protection.

Assured Storm Protection recently completed the installation at my Coral Springs home of ES impact windows and doors. Entire process from meeting with Sales through final inspection went very smoothly...on schedule. Very happy that I went with this company, and I would highly recommend them to anyone in the area looking to install hurricane protection.

I can't say enough good things about Assured. I had impact windows plus a shutter placed on the sliding glass door in my townhouse so there were two different teams that came out at two different times. Both times they were prompt and professional and the final inspection went perfectly. I wouldn't hesitate to call them again.

The company did an amazing and I would definitely refer them to others.

Competitive, Professional, timely and courteous

Great company to work with!! They gave a no bs quote and installed the supernova accordian shutters in under 6 weeks. We are in Boynton Beach florida and we contacted them right after the last hurricane. They were very responsive.