American Eagle Movers

They were horrible. The price was supposed to be $1400, but they charged $2000. They claimed I went over my inventory, but I didn’t. They ran 4 days late. They wouldn’t unload a single thing; so I paid them $2000. I needed to know what they brought. They made me buy at sight unseen. I didn't know what they brought until they were done. I was called and given an option. They didn’t have enough room and I was given an option of leaving two items behind. So, I told them that I would leave the recliner behind. Then they showed up and left seven items behind none of which I gave an approval for. I would not use their services again.

The moving truck had rain inside, and the boxes were wet. My clothing, shoes, and hat had black mold. The finish of my furniture was ruined by rain. When they left the furniture was padded but when I received it, it wasn’t. They damaged my furniture including antiques. They should have shrink wrapped, but they didn’t. Two ivory colored items were heavily damaged. They stole art, tables, side tables, my dining room chair cushions, one of which was an antique, a ladder, and my German crystal flutes. Furniture was left outside in the rain, at night. They crammed everything for a 2 story house downstairs, and they were unwilling to bring anything upstairs. It was unbelievable how much damage was done to my things. To top it off they showed up late and never called to let me know that they were going to be late. They even were late to redeliver the items. I called several times and they never responded. They wouldn’t take our payment, and my parents had to go around at 9 at night looking for a cashiers check. This was by far the worst move ever. The truck driver, Charles Nelson deliver was very rude and belligerent.

I've used them five times and as it progressed, each time I used them, the service got worse. I had my things in storage with them for a year and they moved and didn't even tell me that they had moved. When they delivered my belongings they had my pedestal wood table with no top. They gave me 60 cents per pound on the tabletop. I also had an antique Bissell cleaner that was given to me by my grandmother that is missing. They have decided to give me $75 for both items. The movers that delivered were great. The guys were awesome and friendly. They said they saw a round tabletop but they won't deliver it to me. They wouldn’t speak to me and they kept giving me websites and emails. They switched me to a claim department. I've gotten the runaround for the last six months and it has been crazy. They had given me three different quotes and they were all different. When they got here, it was different. The office staff isn't good but the moving guys were great. I also received somebody else’s box with a computer monitor and keyboard. They haven’t come to get it. I don’t drive so I don’t know what to do with it. They haven’t said anything at all about it. I am still waiting for them to send me the $75.00 they were to pay me for my missing furniture. My move was in January of 2011.Now I have to figure out what to do with a wooden pedestal without a table top. When did they change their name from American Eagle Movers to The incredible Bulk Moving company?

We scheduled a date to move and that I had 3 different locations to pick up from. When the truck arrived, no one knew that there were 3 locations and didn?t schedule enough time to do the work. I had called to confirm the date too and they said they had canceled it and rescheduled it for a week later, but my help that I had lined up for the day I was supposed to move was gone at that point. They showed up 3 hours late! Showed up at 4p to start which just didn?t make sense with all the work that needed to get done. By the time they got to the 2nd location, it was dark and they were trying to use a flashlight to do the moving because there were no other light around. Mark told me it would all be delivered in a week. They didn?t begin to move it until 3 weeks later and at that point, I was out of town, so I had no idea what might be missing. When they delivered, I was to pay for it right then. Before I left to go out of town, I called Mark, from the bank, to find out the exact amount of what was owed. When I was actually gone, I got a call from my daughter who was panicked when the amount owed was different than what was originally told. And then being the case, they were going to take the stuff back and not deliver it. I did not get any sort of an inventory list of what was picked up or dropped off, but I still have yet to know if I have everything. There are certain items that are missing and they aren?t doing anything about it.