About us
Business highlights
37 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.4318 Reviews
Showing 126-150 of 318 reviews
Gillian M.
05/2012
heating & air conditioning/hvac
+ -1 moreThe whole process was a breeze, and that isn't usually the case when dealing with major home purchases.
Description of Work: I contacted Air Around the Clock Friday morning May 4th after our A/C unit died Thursday night. They had someone at our home with in an hour after I called. We discussed everything from the brand to single stage vs 2 stage. We agreed on a price and the guys were at our home Saturday morning installing the new unit. These guys are the BEST!!
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Yes, I recommend this pro
$4,500
Jennifer K.
02/2012
heating & air conditioning/hvac
+ -1 moreSince we were due for a maintenance service on our system, I asked that he do it while he was at my house sinde the other repair took no time at all. He said no because it wasn't on the schedule. I offered to call the office to see if they would authorize it and he said no, don't call. I explained that I didn't want to have to schedule yet another service and since he was out today to fix a problem they caused, they should try to accommodate me. He said it was my fault if I was going to be inconvenienced because I hadn't planned ahead and scheduled the service call. My husband didn't like his tone of voice or attitude and asked him to leave our property. When I called to speak to a supervisor all I got were excuses for the poor behavior. I explained I was a 12 year loyal customer who they were now going to lose to a competitor and he couldn't have cared less. I would never do business with them again. They are a horrible company with poorly trained, rude employees.
Description of Work: Air Around the Clock was called to fix a problem with our AC. Two days later the AC stopped working. They returned and the tech noticed a hook up that had disconnected. It took him 30 seconds to fix. (The date of service is a guess; I wasn't an Angies List member at the time or I would have posted this review right away)
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Nancy W.
02/2012
heating & air conditioning/hvac
+ -1 moreI spent $4,000 on the job. They did a high-quality job. They were quiet, polite, and clean. They came out on time and left on time. I would use them again in the future.
Description of Work: Air Around the Clock A/C & Appliance Service replaced my air conditioner and air handler, a few days ago.
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Yes, I recommend this pro
$4,000
Peter D.
01/2012
heating & air conditioning/hvac
+ -1 moreIt was great. Courteous, came on time. Did the job.
Description of Work: Routine maintenance.
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Yes, I recommend this pro
Robert & Kim P.
01/2012
heating & air conditioning/hvac
+ -1 moreThey are fast, do what they say the will do and their prices are fantastic.
Description of Work: Our compressor was making a weird noise and we had just bought two a year earlier and they replaced it for us for free.
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Yes, I recommend this pro
Carol L.
01/2012
heating & air conditioning/hvac
+ -1 moreThey provide quick response and are always able to come right out. I will use them again in the future.
Description of Work: I use Air Around the Clock for twice yearly seasonal air conditioning and heating unit maintenance.
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Yes, I recommend this pro
Gloria P.
12/2011
heating & air conditioning/hvac
+ -1 moreI told sales person that I was only going to purchase their ac system in December 2010 if I was assured of 24 hour emergency service and he assured me that was the case. Silly me assumed that "24 hour emergency service" as printed on the sticker on my unit and confirmed by the sales person along with the company name "Air Around the Clock" meant that I would not have to suffer a sleepless summer night stuck to my sheets like glue because of no air because they would send someone to fix it that night. Not So!!!!!!!!! Less than 6 months after purchasing the new unit installed end December 2010, water was pouring from unit in mid-June.
Description of Work: If you think "24 hour emergency service" means same day think again - owner Eric Perreira wrote in response to my letter of complaint "We can have someone at your house within 24 hours of talking to us." However, to me "24 hr emergency service" does NOT equal "someone at your house within 24 hrs of talking us" especially given the content of their radio ads which many friends told me sounds like you can call anytime and they will send someone out if it is is an emergency. Not so! just read the owner's own words below. They installed a new a/c unit and in less than 6 months I came home one night to water pouring out of the unit in the garage and staining the wall in my house. I called them frantically at 11 pm begging for someone to come out but was told that it was just their answering service and no one could help me until morning. Here is owner Eric Pereira's own words in his letter --"The name of our company is Air Around the Clock, while you may have been told by someone that it means 24 hours a day dispatch that is not what it means. We work seven days a week, 52 weeks of the year. We can have someone at your house within 24 hours of talking to us. The paperwork you received with your initial call and the installation clearly have our normal service hours printed on them. We also offer emergency service, at an additional flat charge for the emergency service. The repair pricing is the same whether normal or emergency service. I assume you understand that Pizza Hut is not in a 'Hut' and the First Baptist Church does not mean that it was the original one. If you were to call Bob's Plumbing, would you not accept Greg the plumber who shows up at the door?" These are his exact statements excerpted from his letter so you can see how sarcastic he is. He refused to take any responsibility for the water stains on the wall claiming "It is not our responsibility to make sure your drain line stays clear of obstructions, which is your drain line". However, that is a weak excuse. It was the fault of the float switch that his company installed - the float switch did not function properly. If it had, this would not have happened. I received his letter in August 2011 but I was just too busy with family medical issues to address this but it has been gnawing at me especially when I hear his radio ads that make me cringe given the circumstances. He should not be allowed to have such misleading advertising! And he should take responsibility for the malfunction of the float switch his company installed. In fact, the person who came out to see the problem said he would make an adjustment so that it would be more sensitiv e and self-correct from now on. This clearly indicates that if the system had been properly adjusted when installed, this unfortunate situation would not have happened!
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$3,515
Response from Air Around the Clock A/C & Appliance Service
RICHARD G.
11/2011
heating & air conditioning/hvac
+ -1 moreI've used them many times and had very good service with them. I would recommend them highly. I have a yearly contract for $150 for two services. I was very happy with the installation and also saved a bunch of money because it was more energy efficient.
Description of Work: I use Air Around the Clock to inspect the unit and clean it. They let me know if it is in working order. A few years ago they installed a new unit because the old unit was leaking and needed to be replaced.
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Yes, I recommend this pro
$150
Irma A.
10/2011
heating & air conditioning/hvac
+ -1 moreI called and they were very attentive to my request and send a person within a day to provide estimate.
Description of Work: Air Around the clock provided me with an estimate.
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Yes, I recommend this pro
Glen D.
10/2011
heating & air conditioning/hvac
+ -1 moreWhen the 1st unit was installed it was blowing cold air, however it would not switch off the first night and I had to turn off the main in order to stop my family from freezing. After making numerous calls to ATC they finally sent someone out to rectify the issue on the following day without any apology. I then purchased a home in Coral Springs which has 2 A/C units the 1st was installed in March with no issues and the second was installed in July, when the second unit was installed I was informed my electric would decrease, what a joke that was. I received my first electric bill and it increased by over $130 for 2 consecutive months and at that stage FPL came to inspect the unit in order for ATC to receive the FPL rebate. Upon inspection FPL informed me that they had not installed the unit correctly and that cold air was blowing into my attic. ATC returned 3 days later to rectify the problem and my electric bill decreased by $120 during one of the hottest months of the year. I contacted ATC requesting some kind of compensation for there error and my unnecessary expense and was treated like a piece of dirt by one of there senior managers. He told me how can I take the word from an FPL worker who only earns $10 an hour, the call ended and nothing was resolved. I would highly recommend that nobody uses this company as the level of professionalism and customer service is appalling concidering the amount of business I have given them over the past year and I was not asking for the world.
Description of Work: Air around the clock have installed 3 units for me over the past year, 1 in my townhouse in Tamarac, Fl and 2 A/C in my home in Coral Springs 1 in March 2011 and the second unit in July 2011.
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$9,750
Response from Air Around the Clock A/C & Appliance Service
David E.
09/2011
heating & air conditioning/hvac
+ -1 moreThey were good and gave me a good estimate. They installed it in four hours; did it quick and it was a non event. I think their pricing is competitive and I have no problems with their quality. I will use them again in the future.
Description of Work: I used Air Around the Clock to replace my air conditioner.
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Yes, I recommend this pro
$3,000
JUDY H.
09/2011
heating & air conditioning/hvac
+ -1 moreWe purchased a new unit 8/22/09 from AATC for $5,590.00 and the unit has a 10 year warrantee. On 8/18/2011, we came into our home realizing the air was not cooling. We both work and typically arrive home after 6pm most nights. We called for help and appreciated a repairman coming over to our home within in the hour to diagnose the problem which took all of 20 minutes. This was at a cost of $175.00 due to it being an emergency call. Then I was informed that the part was covered under warrantee but the labor was not, so the part would be ordered and installed the next day with a labor cost of $ 295.00. With 90+ degree weather in mid summer, we did not have much of a choice. The part was installed the next day, which took approximately 1 hour, my total cost was $470.00 – this is outrageous !!!. I wrote the company a letter requesting a partial return of funds because of the extreme cost, promoting ourselves as 12+ years a customer and the purchase and installation of the new unit by them. The only conciliation Pam offered was a discount on a 1 year maintenance agreement. I have never worked with an company that didnt include their service call in with the parts and labor final.... and she tried to explain to me that had I called before 5pm then the service call would have been included and much less. The more I tried to explain that working people would not have known the unit was malfunctioning until arrival home and that she should tier her labor force to accomodate - she kept saying it is company policy, it is company policy, it's company policy....she even went as far to explain to me that she works long hours, much longer that I do if I arrive home at 5.... "quote - No body works longer hours than I do - unquote". I ended our conversation with my notifying her I would find another company for my business in the future. I paid $352.50 per hour; I just cannot believe, in these hard times, that a loyal customer was soooo ripped off and treated so poorly. Unbelieveable !!!
Description of Work: a 2 year old 5 ton air condt unit. The condenser froze up. An "emergency call" at 6:30pm for approximately 20 minutes and a 1 hour service all the next day at 4:00 to replace the part.
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$470
Response from Air Around the Clock A/C & Appliance Service
COLE W.
08/2011
heating & air conditioning/hvac
+ -1 moreVery happy with overall experience.
Description of Work: Installed new ac system
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Yes, I recommend this pro
$5,500
Jackie G.
08/2011
heating & air conditioning/hvac
+ -1 moreAs I do not believe in coincidence, I questioned the validity of having "service" one week and the unit failing the next week. The second tech checked the paperwork from the first tech and stated that the potential problems were written on that sheet, via numerical standards used in the industry. Nothing was said to me at the time of the "maintenance." I was told all was well. As I smelled a rat, I called another a/c company which came out the same day and repaired the unit for $266, finding that the cap was the only repair needed. The unit is running smoothly and cooling efficiently. I do not trust Air Around the Clock and will never use them again.
Description of Work: We purchased the largest of our two a/c units from this company about a year ago as they had the best price for the specific unit we desired. I have no problems with that unit or that installation. At the time of installation, I agreed to a service contract which would cover all the appliances in our home as well as the smaller, older a/c unit. I kept getting reminders in the mail about scheduling maintenance on the a/c units and finally found the time to schedule same. A tech came out on 8/3. He seemed very nice and professional. He checked the indoor components for both units and both were working well, cooling well. He then went outside to check those components. As it was lightly raining, I asked him to bypass checking the newer unit and perform maintenance on the smaller.older one only. Thank goodness he only "checked" one outside unit! Exactly one week after performing maintenance on the smaller unit, it stopped cooling. I called the company and they sent out a tech right away. He examined the failed unit and said it needed a new condenser fan motor/cap and a new cap and start kit for the compressor, a $595 repair. Or, better yet, he advised we should buy a new unit for $3,000.
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$266
Response from Air Around the Clock A/C & Appliance Service
CHERYL W.
08/2011
heating & air conditioning/hvac
+ -1 moreThey were very fast, very professional, and very inexpensive. They were here only once; but I really liked them. Everything turned out very well, and I haven't had any problem since. They are prompt. They do call me up ahead of time and schedule to solve my problem. They do ask if anybody in the house needs the air conditioning for medical problem, which my mother does. She has a very bad heart condition. They made an effort to get here more quickly than probably they would have.
Description of Work: I used the services of Air Around the Clock about three months ago. My air conditioning quit running, so they replaced the drain holes in it because it was shutting air conditioning off.
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Yes, I recommend this pro
$65
ian L.
07/2011
heating & air conditioning/hvac
+ -1 moreExcellent professional team did a great job on time and cleared up after and themselves.
Description of Work: Air around the clock supplied and fitted a new indoor/outdoor ac unit.
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Yes, I recommend this pro
$3,500
Response from Air Around the Clock A/C & Appliance Service
Barbie C.
07/2011
heating & air conditioning/hvac
+ -1 moreThey come pretty quick. They were at my home within a few hours of calling them. Their staff is very knowledgeable.
Description of Work: They fixed my AC.
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Yes, I recommend this pro
Julia R.
06/2011
appliance repair, heating & air conditioning/hvac
+ 0 moreThey were very professional, responsive and clean. They were very good. They come out right away and don't complain. I feel they know what they are doing.
Description of Work: They put in a new air conditioner when mine broke down. They did this in one day. I had a lot of problems with my refrigerator too.
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Yes, I recommend this pro
Response from Air Around the Clock A/C & Appliance Service
Richard F.
06/2011
heating & air conditioning/hvac
+ -1 moreIt was quite a job and they did it in one day. They were professional and I would definitely use them again. They were excellent on follow up and had shoe covers, etc. . They came out and handled a minor problem that was still under warranty and responded very quickly.
Description of Work: They installed a complex air conditioning system. They put one in upstairs and downstairs.
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Yes, I recommend this pro
$8,000
Response from Air Around the Clock A/C & Appliance Service
Barry H.
06/2011
appliance repair
+ -1 moreJust outstanding experience. The best service experience I've ever had considering that the refrigerator-freezer stopped working late Friday night. I called at midnight and a person answered my call and told me they'd call back in the morning. They called back promptly at 8am Saturday morning and the serviceman called back 10 minutes later with an estimated time for the service call between 9am and 11am. The serviceman showed up at 1030am, diagnosed the problem as a bad circuit board, had a new replacement on board and installed it, checked it out, and the refrigerator was running within 15 minutes. The service call charge of $95 was applied to the very reasonable price for the repair. BTW, all those bad reviews because the service company charged for the service call to diagnose the problem are patently unfair. Almost all service companies have such a charge, and they are entitled to be paid for their labor. Afterall, the doctor charges for the office visit whether you're sick or not. People should be very happy when a service person shows up. In this case, the $95 charge was on the high side, but that may reflect that it was on a Saturday. As I said, the service charge was irrelevant since it was applied to the very reasonable price of the repair, which included the cost of the circuit board - a mini-computer.
Description of Work: My 6 year old GE Profile side-by-side refrigerator-freezer stopped working, nothing functioned, none of the LED control lights were displaying, the compressor was not running, and the ice was beginning to melt. Only things the worked were the lights in the refrigerator and freezer compartments. As I expected, it turned out to be a bad circuit board, which was immediately replaced with a new unit the serviceman had in his truck.
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Yes, I recommend this pro
$280
Response from Air Around the Clock A/C & Appliance Service
andrew E.
04/2011
heating & air conditioning/hvac
+ -1 moreExcellent Job. They came out same day as phone call. The tech who came was very personable, professional, and knowledgeable. I would definitely recommend them.
Description of Work: Added freon to a/c
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Yes, I recommend this pro
$175
Response from Air Around the Clock A/C & Appliance Service
ANJA M.
04/2011
heating & air conditioning/hvac
+ -1 moreThey charged me $600 and that was a lot of money. They are timely, excellent employees and do very good work. I would definitely use their services in the future too.
Description of Work: I used Air Around The Clock A/C & Appliance Service maybe two months ago. They did an acid wash on my air coils.
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Yes, I recommend this pro
$600
Michael H.
04/2011
heating & air conditioning/hvac
+ -1 moreThey were able to schedule an appointment within a couple of days. The first service person that came to my house diagnosed, and it appears to be correct, that the evaporator coil needed to be cleaned. I asked how long that would take, and he said 1.5 to 2 hours. I called to schedule an additional appointment for that cleaning. I asked the person how long it would take, and she said 1.5 to 2 hours. I was given a two-hour window of arrival for the person to perform the service, and the person came at the last minute of that two-hour window. I had made plans based on the windows and predictions I was given, but he confirmed it would take 1.5-2 hours when he arrived. However, he then said it would take 2.5 hours since he needed to access the roof via a ladder. I had to cancel the cleaning and reschedule for the next week which they were willing to do without any additional charge. For each of the three appointments, the caller from ATC called in the morning, as promised, with the time window for arrival. The guy that cleaned it on the third appointment was knowledgeable, professional, and fixed the problem. Price was competitive ($395 that included the initial visit to find out the problem). Overall a positive experience. I was just a little frustrated over that incorrect estimate of time for the second appointment. If roof access mattered, that could've been noticed the first time. But no big deal. They got the job done. Thanks!
Description of Work: Evaporator coil cleaning
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Yes, I recommend this pro
$395
Michael H.
01/2011
heating & air conditioning/hvac
+ -1 moreThese guys do messy incomplete work. Cement slab for new compressor not done right and compressor not level. Inside they did not seal air handler coils properly causing mold to form on ceiling from air leaking out. Found this about a year after installation and they charged me 250.00 dollars to reseal the coils. I use Above Air now for all my AC work. MY RESPONSE TO ATC's RESPONSE......They fail to mention they were back at my house a year after the initial installation to reseal the coils...cool air was leaking out and condensing on sealing causing mold to form and they charged me 250.00 that trip should have been on their dime not mine. Also other AC companies have since been at my home and pointed out to me that the installation was not right. Now you know the reason they have not been back since 2007.
Description of Work: Installed new compressor outside and new coils in air handler inside.
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$2,000
Response from Air Around the Clock A/C & Appliance Service
Jace H.
12/2010
heating & air conditioning/hvac
+ -1 moreWe had no heat so we called "Air Around the Clock". I was at work at time of repair. My wife commented that the repairman seemed to lack confidence in what he was doing. He said wire from sequencer to element was loose and he repaired it. We had modestly high electric bills through winter and spring, but nothing to be alarmed at. (we had recently purchased this home) When summer came our electric bill shot up dramatically to $870 for only a 2400 sq. ft. home and our a/c was running almost continuously. Remembering the lack of confidence displayed by the "Around The Clock" repairman we called another company. Their repairman documented that it was wired incorrectly so that the heating elements were coming on anytime the unit was on and was counteracting the a/c, thus the reason the unit was running almost continuously. When I notified "Air Around the Clock" they denied any responsibility even though I had documentation and the statement from the other serviceman. They tried to convince me that the system must have shortened out. This, despite what the new repairman had discovered. It had not shortened out by itself, it had been wired wrong! This mistake by "Air Around The Clock" cost us close to $1000 in excessive electricity usage. This is not a reputable company. Do not use.
Description of Work: We had no heat in our centralized electric a/c heating system so we called "Air Around the Clock" To restore heat they incorrectly wired system.
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$85
Response from Air Around the Clock A/C & Appliance Service
Contact information
11840 NW 41st St, Pompano Beach, FL 33065
www.atcair.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Appliance Repair - Small,
Vacuum Cleaners
FAQ
Air Around the Clock A/C & Appliance Service is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Air Around the Clock A/C & Appliance Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Air Around the Clock A/C & Appliance Service offers free project estimates.
No, Air Around the Clock A/C & Appliance Service does not offer eco-friendly accreditations.
No, Air Around the Clock A/C & Appliance Service does not offer a senior discount.
Yes, Air Around the Clock A/C & Appliance Service offers emergency services.
Yes, Air Around the Clock A/C & Appliance Service offers warranties.
Air Around the Clock A/C & Appliance Service offers the following services: Residential & commercial A/C sales & installations, appliance repairs, duct cleaning, residential & commercial maintenance agreement.
Contact information
11840 NW 41st St, Pompano Beach, FL 33065
www.atcair.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day