Absolute Environmental LLC

We hired Absolute A/C Air Duct Cleaning to clean and seal our HVAC ductwork. They caused over $400 damage and produced a gritty sticky film over everything in our villa. After 3 months of twice being told the the refund check was in the mail they no long respond to voice mails (they do not answer their phone) or respond to the chat on their website a complaint has been filed with the BBB. Hire at your own risk.

Ducts were cleaned but the contents were left on the floor on and around my washing machine in the laundry room. Sloppy work. did not clean up after.

Buyer Beware! Very unprofessional company. The tech didn't clean up the mess he made and left a large amount of lint etc. on the laundry room floor. Also, I asked, in advance, if they accepted credit cards. I was told yes. At the time of payment, I was told that 4% was added to credit card payments. Had I known, I would have paid cash.

WHEN HE ASKED ME WAS I ALRIGHT WITH THE PRICE, I SAID I GUESS I DO NOT HAVE A CHOICE. THEN, I SAID WHY THE PEOPLE WHO INSTALLED THE NEW UNIT DID NOT PUT IN A NEW LINE AND FILTER? HE SAID, NORMALLY, THEY SHOULD HAVE. HE THEN SAID THAT THE LINE COULD HAVE RUSTED OUT IN THE THREE YEARS SINCE THE UNIT WAS INSTALLED. I TOLD HIM THAT I DID NOT BELIEVE THAT BECAUSE IT HAD NOT BEEN THREE YEARS AND THE OLD UNIT HAD BEEN THERE FOR OVER TWENTY YEARS AND DID NOT RUST THROUGH. IT WAS CLEAR TO ME THEY HAD NOT CHANGED THAT PART OF THE UNIT. IT TOOK HIM APPROX. 20 MINUTES TO COMPLETE THE REPAIR AND HE CHARGED ME $443.00. I CALLED ABSOLUTE ENVIRONMENTAL, TOLD THEM WHAT HAPPENED AND THEY ASKED ME TO SEND THEM THE BILL SO THEY COULD SEE WHY I WAS CHARGED SO MUCH. I SENT IT TWICE TO THEM VIA EMAIL TO NO AVAIL. I BELIEVE THEY IGNORED ME SO I AM UPSET WITH THE WAY THEY HANDLED MY CASE..

They were efficient and seemed to know what they were doing. I think they did a very good job.

They were 5 star, they were great. They were very good about it. It was one of their coupons or something, one of their deals. It took a couple of hours. They were fine.

I was told initially that I didn't need to worry about covering anything because they would bring covers to put down when they cleaned. Two men came to do the work and they didn't have any covers so I had to use bed sheets. They told me they would let me know if I needed to move anything. I had never done this before so I had no idea what to expect in terms of dirt/dust/debris. One of the men was friendly but the other was very unprofessional and has no business talking to customers. During the work I discovered they had let debris fall down all over my kitchen counter onto food and my young daughter's baby bottles. When I mentioned it I was told they didn't notice anything was on the counter. They also missed the downstairs bathroom and attached laundry room. When I asked about that I was told they didn't go in there because someone was in the bathroom. In reality, I was the only one home and the door was open the whole time. There were multiple other openings that they were going to ignore if I hadn't asked them to clean them. About a week later someone called from the company to ask how the work went. I described the experience and said I was actually about to write a negative review. I was offered another free cleaning and a free electrostatic filter. Two guys came out to measure for the filter and told me I would be notified when it was ordered. This never happened. I called back and was told the woman that offered me those things didn't work there anymore because she got too comfortable. They said they would still honor what was offered to me and that someone would contact me when the filter was ready. Nobody ever called. I called several more times and after a couple months I was told there was a filter there that must be mine. It was dropped off but I waited a few months until I used up my disposable filters before I actually installed it. It turned out it was too small. I called the company back and told them that the filter was too small and I was told someone would have to call me back. Nobody called. I called back eventually and was again told that they'd have to have someone call me back. Again nobody called. I called every few weeks to a month for about a year. I left a message every time either on their voicemail or with a person. There was a period of about 4 months where the calls always went to voicemail. The last time I called was 10/1/2016. I spoke to Carolina. She told me there was not much they could do but she'd look around to see if they had a filter that was the right size (it's pretty standard) and call me back. She never called. The

Great company! Their technician was sick on the day of our original appointment. They were very apologetic and when we realized that I had under-counted the # of ducts, they included those for no extra charge. The technician also recommended a coil cleaning as an additional service. When he showed me the dirt buildup on the coil in the air handler, we added that service as well.

They quoted a price over the phone that was a "better special" than Angie's list. When they came out all of the sudden it was an additional price, I needed it done so I let them do it. After a couple of hours they left, it turned out I had mold in my AC ducts, and they had to be redone because they had NEVER cleaned them properly the first time. I sent them pictures and naturally "no response." The Vents were still dirty after they left, and my lungs suffered because of it, so if they show up watch them, A different company came and it took three people five hours to properly clean them after these people had done their best.

They did an excellent job at a reasonable price

The damage done to the ceiling and paint was very minor, but the rest of the work was good.

In and out quickly. Had to reattach a couple vents that weren't reinstalled completely. Pleasant crew.

Very Well. The technicians were professional and courteous. They explained what they were going to do and did it efficiently. I had them do additional work which they gladly completed.

Great technicians! They were very prompt. Scheduling was also very easy. They emailed and called me almost immediately after contacting them. My A/C also seems to be running much more smoothly after the coil cleaning. I'm very happy with the service and would definitely recommend them.

Arrived. (with some time delay, but I guess reason is traffic). Inspected main air conditioner unit. Removed air duct grills Connected vacuum machine to the duct vent and ran for a while. Applied chemical solution around duct vents ( liquid spray) Put vent grills back. Payment paper work. Left. Overall is good for 179$ I guess vacuum with brush ( cleaning) will be more expensive.

See above. This company was formerly Boyden Heating and AC. And their legacy AC customers must still remain, however, when checking the website, their specialty is air duct cleaning. And none of their AC installers are NATE certified. Stay as far away as you possibly can!!! All they want is your money. We will never use them again. Buyer beware!!!

Excellent!! I used Absolute Environmental earlier in the year and they cleaned my ducts and recommended UV kits to be installed in my air handler unit. I did know that I needed them, but I needed to save up a bit in order to have them installed. I just had them put in and am very happy with the price and the quality of the UV kit. While they were there they reinspected an area of my duct work that I had an issue with a week before, one of my rooms wasn't cooling properly so I asked if they could take a look they found that I had a rat in my attic that had chewed through a portion of my duct work, they fixed it and cleaned up the droppings, they went above and beyond for me. Recommend to everyone!

I have used Absolute in the past and use them every year for air duct cleaning and ac tune up. In south Florida it is very hard to come across honest service companies, Absolute from day 1 was honest and not pushy. I know there is always maintenance that needs to be done to keep the ducts and AC running efficiently and with Absolute you can trust that what they are telling you and the work they do comes from years of experience. I highly recommend Absolute Environmental!!

This was a big deal purchase. It turned out well other than they were trying to upsell me on everything. I am not going to use them again. I was a bit turned off and felt like it was a total upsell. They gave me pages of all sorts of things that they suggested I do. Did they know what they were doing? I suppose so. The inspection was not that complicated. The price was low, because normally I pay $75 or something along with the parts, so I thought the price was great except they try to sell you a lot of things. The first time I called there was not waiting time.

SHOWED UP ON TIME. EVERYTHING WENT AS PLANNED. VERY PROFESSIONAL. WOULD DEFINATELY USE AGAIN AND RECOMMEND!!

Excellent company!!! I recently moved into a new home and wanted to check out the A/C unit as I have some allergies. They came out and went through all my A/C units and vents, cleaned them and then did some repairs on my AC. My AC did not seem to be acting right and other companies had said it was fine....Felippe was able to finally figure out the problem, get it fixed fast and now my AC is blowing cool and very CLEAN air...THANK YOU!!!

The dryer was on the second floor and vented out the roof. They found the vent on the roof and saw that it was really dirty. They moved the dryer out from tight quarters and squeezed behind to sort of roto rooter the duct all the way to the roof. A lot of lint came out. It was a dirty job and they worked steadily and cheerfully until everything was completed. These young men did a good job.

The service was okay. They were very quick and helpful. The only downside is they did all the little secondary lines, but they never went up into the attic to do the main trunk line. They did the easy parts, but they did not do the main part which feeds all the easy parts. The price was good. What they did was great. Their responsiveness was great. I would not use them again for that service.

Very Well. The Tech was very professional with no up-sell ploy.

Timely! Professional! Got the job done! Would definately recommend!