3N1 Services

I'm happy with his service and will use him again in the near future.

Gerald was really amazing - he was fast to respond, fast to schedule, and even finished a few hours earlier than anticipated -all just before Christmas. He was straightforward and clear about the cost to benefit of different types of work and durability of the sealing. It was refreshing to hear someone warn that "the most expensive option" may not have the desired effects. My floors have high traffic and are a very light color, so they are a dirt magnet. But his sealing has kept them far cleaner and easier to take care of than I've had in the past. Inevitably, the dirt will layer up on the grout and I'll have 3N1 back.

Everything went very well. We purchased an initial deal through Angie's List that covered a portion of the area to be done. Gerald got in contact with us promptly through messaging for scheduling and provided an estimate at our request to do more areas. He and his associate arrived on time and walked through the house with me to check out all the areas to be done. He pointed out some of the worst grout areas and set proper expectations about what could be done with cleaning as opposed to coloring the grout. (We had some really bad areas in the highest traffic zones and had not had the tile professionally cleaned previously.) The team moved all of our furniture around and properly protected things that could not be moved. They worked continuously: cleaning, sealing and drying the floors and finished in a reasonable time. Upon completion Gerald walked me through to inspect everything. They then returned all of our furniture to its original location. We're pleased with the overall results. The tile is the cleanest it has been since new and the grout looks significantly better. Gerald was friendly and professional and did good work. We will not hesitate to call on him again in the future and recommend his services.

Mr. Simmons was superb, from start to finish! We spoke twice on the phone as I determined what we needed to do. Five days later, he came to inspect the area at about 2 PM, exactly as promised; we chatted for a few minutes; he inspected the area (white porcelain tile with white grout) and suggested what needed to be done; together, we determined the price which was reasonable and appropriate; he went to his truck and brought in his equipment (though I would have doubted that he would want to start a job in mid-afternoon!) and went right to it!! Masked off key areas (like wood cabinets sitting on the floor, etc.) and did his magic! Having the right tools is a big part of a professional job! And the finished job was super, indeed . . he was an absolute pleasure to deal with. Knowledgeable, professional, courteous, careful, precise, personable . . . . and he delivered even more than he promised! My wife and I are thrilled that Angie's List "introduced us" to him. We plan on having him do this deep cleaning for us each year!

Gerald fit me into his schedule on the same day that I reached out to him. Recognizing my desperate need (dog got sick on the couch over Christmas weekend, and we couldn't get rid of the smell despite repeat cleanings on our part...), he was willing to come over late in his work day (arrived at 6:10pm) to get the job done. He provided an estimate, got my go-ahead to proceed, and went to town right away to clean the sofa and couch. The job was completed before 8pm. Thanks, Gerald! Great job! You are professional, punctual and kind -- all wonderful and rare attributes.

From the first phone call to the very end they did a GREAT job! There were 2 gentlemen, worked quickly and efficiently with attention to detail. They cleaned up after themselves and put things back in order. I never thought our grout could look this good again!! It looks like new!!!! I was impressed and would recommend them to everyone! I cant say enough good about this company! The BEST! Thank you 3N1!!!

Gerald was great. They were on time. They were very professional. The work was awesome. My husband is very picky. Usually, he complains about any work that is done. When Gerald left, my husband was smiling. We would use them again.

Very professional. We had them come out for an estimate. The actual job was done on time and the results are fabulous.

Gerald and his assistant were on time and highly professional. Gerald even stayed on for while for a touch up when a late delivery showed up in the middle of the cleaning and soiled the just cleaned carpet.

I had first called to have an area rug cleaned. Its white/off white. They took it that evening. Explaining that it would be a couple of weeks because of the Thanksgiving holiday. While they were at the house. I asked them about the marble floors in the kitchen. They were dull and dirty. We, having just purchased the house, assumed that they were supposed to look like that. I was told that they could be shiny and bright. So I had them schedule that. Then proceeded to show them the four bath rooms. Which they also scheduled those floors to be cleaned and re grouted. I also had them look at the showers, and fix the grout as needed in those. While upstairs, he said that he could clean the carpets also. So. All was scheduled for 2/02/15. They showed up on time proceeded to do all of the work contracted to do. They also returned the rug they took earlier to clean. It looks like new. They were here about 9 hours on the day of the job. Everything looked great. I am happy to have called them. I will not hesitate to call them again. The next morning I noticed when the sun was coming up. A spot in the kitchen that had been missed. Due to the reflection of the sun. I called. They were here that afternoon to go over the spot. I highly recommend.

It didn't. I spoke to Gerald more than once to schedule the quote and then work. We were scheduled for Monday afternoon for the quote with repairs to be done the following day. I contacted him just before our appointment to confirm. He was suddenly booked for the Tuesday and did not know when he would be able to actually perform the repairs. The day for the quote came and passed. I have never heard from him again. I will be looking elsewhere for tile service.

Gerald was very professional in his evaluation and explanations of what the work he would perform He explained everything VERY clearly and also demonstrated on one large tile how it would look. Previous owners had put a sealer on tile which was peeling and looked really bad. We were going on a cruise and so our neighbor had key and reviewed work done and told us it was great. When we returned, it did look great. 'Gerald then called us 2 days later for feedback and we gave a glowing report. He is punctual, explains clearly and did what he said he would do. VERY PLEASED!!! Leon Bawcom

Owner was very pleasant, on time. This company did an excellent job on my floors. I highly recommend them?

Gerald was excellent. I called him to schedule an appointment to get my dining room chairs and recliner steam cleaned. Gerald answered the phone right away and was able to schedule a same day appointment. I have two small children and a large pet so my furniture was filthy. Gerald came to my house right on time and got to work. He gave me a very fair price and got my furniture looking like new again within an hour. He was very professional and efficient. I would definitely recommend his services and use his services again in the future.

My floor looks like new. Gearld cleaned and sealed my floor last year. This job was maintenance. I highly recommend this company. Professional service, fair prices, and reliability are the hallmarks of this company.

They showed up on time for both the estimate and the job. Everything went as planned. All my options were explained to me and then they did exactly what they said they would do. When the job was finished, everything looked brand new!! Nothing but wonderful things to say... they are true professionals - courteous and skilled. Would absolutely recommend them.

They were on time, provided me with options, and performed the service quickly.

Initially good, but I doubt if any stain control was applied, since surface stains appeared shortly therafter.

3N1 Knocked it out the park!! Gerald the CEO called a day ahead to make sure we were still on schedule then followed up with a call the day of the service. They arrived on time and got the job done in a timely fashion. Gerald and his team performed the job themselves and did a great job! The carpets are clean and at a very reasonable cost. The services provided were professional and courteous. I will definitely be working with 3N1 again!

Gerald came and gave quote. There was a little confusion on the price with my Angie's List coupon added in. It was resolved. Prompt and professional, Gerald was not present during cleaning, but he called in to check on the progress and requested texted pictures The tradesman who did the work was very professional. Yes, I would use Gerald again. The Rev. Eliza Ragsdale

Gerald did an excellent job and I have recommended him to 2 other friends already. His work equaled the most expensive of his competitors, but his pricing was much, much less. I would definitely hire him again.

I cancelled the service and used another

Great job, asked him to come back for minor touch up which they did promptly and at no additional charge. Very conscientious, dependable, prompt, professional. Would highly recommend.

I have called Gerald twice, and not only did he answer the phone/respond to a voicemail, he came over to provide an onsite quote within 24 hours. He is pleasant, and not pushy. Regarding his service, it is top notch. I was ready to throw away a white rug, and his company restored it to an almost perfect condition. I would definitely recommend 3N1, and I'm looking forward to getting my tile floors cleaned.

Everything went well. My home is only 2 years old, so I was in need of cleaning the kitchen and foyer ceramic tiles. The rest of the house was OK and not in need of service. They cleaned the designated area and did not try to sell additional not needed work. They did a very nice job. They were thorough and did not rush the job. It took about 2 hours, as the solution had to sit on the tiles awhile. The floor looks beautiful and I am no longer embarrassed by the ugly grout. They even gave me helpful information about the care for the floor. This was money very well spent!