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Gunn Appliance INC

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

**$20 OFF any repair** Your BEST SHOT for all your Appliance Service Needs! For fast, flexible scheduling dial (954)-894-3929. Factory trained technician. "From your kitchen to your laundry room" Family owned & operated since 1966.

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

We Service and Install All Major Appliance - Refrigerators, Washers, Dryers, Dishwashers, Stoves, Ice Makers, Disposals, Water Heaters. We also repair Commercial Laundry Equipment and Marine Services. We offer Maintenance Agreements.

Services we don't offer

Gas Water Heater

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8488 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
1%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 226-488 of 488 reviews

Helene F.
09/2017
1.0
appliance repair
  + -1 more
He said he would fix it and he went ahead and fixed it. They offer a 90 day period of time where if the item is not fixed they will stand behind it. The item was not repaired and the refrigerator was not working. We had food going bad and they sent out the same salesperson. The assistant was there while he was doing the repairs and she didn't see him do any of it. Now again it is not working. He didn't fix anything he just did some defrosting. Now we are calling him to tell him we still have the problem and if he's able to fix it or give me my money back. My assistant called him and he said he would call back at 12:00 and he never called back. Now we are trying to get him to send out his person again. I asked him when it would be he said well we have to set the schedule. I'm having a problem and this guy is just talking in circles and it doesn't seem like he has any intention of resolving this problem. The bottom line is that I understand he attempted to do repairs and I'm not denying that. He was very sweet and very nice. The assistant has been having to take her time to replace all the rotten food because she doesn't want the member to get sick. We just want him to come out and fix it or return the money.
Description of Work: He came out to look at my refrigerator.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$302

Kim R.
09/2017
5.0
appliance repair
  + -1 more
Great!!! Would definitely keep in my contacts.
Description of Work: Great attitude and fix my Samsung dryer in minutes!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexander D.
09/2017
1.0
appliance repair
  + -1 more
We paid $50 for the guy coming out after a week to say they could not fix it. Really? And we still had to pay the $50.
Description of Work: They charged $50 for the evaluation on a stackable washer/dryer that leaked. They could not repair and did not honor the $20 discount for using Angie's on $50 fee - only on service if done, which they claimed they could not do.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$50

Martin H.
09/2017
2.0
appliance repair
  + -1 more
They were nice and replaced the part. However, there was water forming in the fridge. I told them about the issue and they told me that I needed to put food in the fridge. I had to hire another company to fix the issue.
Description of Work: Repair on refrigerator

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Ronald D.
09/2017
5.0
appliance repair
  + -1 more
Excellent!! I went down the list contacting other appliance repair companies on Angie's List, but all of them were closed for the Labor Day holiday except GUNN APPLIANCE SVC INC.. I called them and explained the problem I was having with my washing machine and within less than an hour, their repairman Tom showed up. Tom was incredible! He was able to diagnos the problem and correct it in no time at all. This is a great company that I now have on speed dial if I ever have other appliance issues in the future. A+ company!
Description of Work: My washing machine was having some technical issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chad M.
08/2017
5.0
appliance repair
  + -1 more
New ac unit installed. It was done in a few hours, professional. Bruce is the guy, he took great care of us
Description of Work: New ac unit installed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Wendy F.
07/2017
5.0
appliance repair
  + -1 more
They are terrific! I would recommend them any day!
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy D.
07/2017
5.0
appliance repair
  + -1 more
The technician replaced a starter and said it would take up to 24 hours to cool. He also explained that there might be other problems but he had to address this one first. Unfortunately after 24 hours it still was not working. I called back and the technician came back out. He said based on the age of the refrigerator (11 years) it would be costly to repair and he recommended I get a new one. He gave me back the money on the work previously done and only charged for the one service call. I appreciated the honesty.
Description of Work: My refrigerator stopped working. They arranged for someone to come out that day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Richard K.
07/2017
5.0
appliance repair
  + -1 more
Repair completed: replaced the main control board. Took two days from initial inspection to completion. Very satisfied. Scott is an experienced and efficient technician. I would hire this company again without reservation!
Description of Work: Repair Maytag dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$414

CATHERINE D.
06/2017
5.0
appliance repair
  + -1 more
I give them an "A" rating in all categories. Early on a Saturday morning I found that my refrigerator was not working properly. I checked Angies List and then called Gunn Appliance. I left a voicemail message and was called back within 15 minutes. I was told that the technician would telephone to advise the time he would be at my home, and that it would be that morning. (He had two calls before me.) He did telephone in advance; he arrived at the expected time; quickly determined the problem; had the necessary tools; took apart sections needed with minimum disruption in the kitchen; fixed the issues and reassembled everything. All of this was done efficiently and cleanly.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marta A.
06/2017
5.0
appliance repair
  + -1 more
He fixed the pump quickly and left no mess. Scott was very polite and friendly.
Description of Work: Washing machine would not drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$165

Janet E.
06/2017
5.0
appliance repair
  + -1 more
GREAT! Two weeks ago I called a repairman from Broward Appliance to repair my leaking refrigerator. He was like a bull in a china shop and charged me $155. It is now a Sunday, two weeks later, and my refrigerator is leaking again. I called Broward Appliance and no one responded. I then checked Angies list and called Gunn Appliances. The phone was answered immediately and within 1 hour the repairman was at my house. I could tell immediately that this man knew what he was doing. I showed him my receipt from the other company that showed what repairs had been "done" only to find out that no repairs or heater installation had been done. The repairman was professional, knowledgeable, and friendly. He walked me through every step of the repair. He was extremely neat and made sure everything was neat and clean when he left. I wish there were a higher rating than an "A". The repairman deserves it! Gunn has a customer for life! Thank you for saving the day!
Description of Work: Repair of a leaking Maytag Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela A.
05/2017
1.0
appliance repair
  + -1 more
We called this service on a Wednesday to try to get someone to come out and fix our dryer and we were told that someone would contact us the next day from 4-7. Thursday afternoon rolled around and no one called so I called back and the first 2 times it went straight to voicemail the third time someone answered and I was told that they would call the following day (Friday) and they would be able to send out someone of Saturday. Friday came and no one called us so obviously they either don't want our business, are booked up or are just extremely unprofessional. Either way I don't recommend unless you like chasing around people from an unprofessional company.
Description of Work: We needed our dryer fixed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Isabel and Robert L.
05/2017
5.0
appliance sales
  + -1 more
They were really first class. He took care of it in no time at all. They are good people. I would absolutely use them in the future. He was a very personable individual. I think it is two guys that do it. When I called, the one that did not come out the first time knew who I was. He recognized me after a year later. It was amazing to me, and that kind of set the deal right there. The other guy came out that day. He told me approximately what time he would be here, and he hit it within 30 minutes. He wasn't here an hour and the problem was resolved.
Description of Work: They came out to fix a problem on our range.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffrey K.
04/2017
5.0
appliance repair
  + -1 more
Scott dismantled each oven door on my double oven and actually personally cleaned each of the five panes of glass, in addition to replacing the broken glass with a new panel. He was meticulous and genuinely took his time to do the cleaning himself so that the job was to his satisfaction. He took great pride in his work and was a pleasure to have around. I had planned to clean the glass while the door was dismantled but was surprised and thrilled that Scott took the time and care to do it himself, truly expertly. I'm so glad I found this company.
Description of Work: I needed broken glass on an oven door to be replaced. Decided to clean oven doors of double oven at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason G.
04/2017
5.0
small appliance repair
  + -1 more
The Ice Maker had to be replaced. Both the diagnostics and the installation took place very quickly--less than an hour in total. No mess, no problems. New Ice Maker works just fine.
Description of Work: Ice Maker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Madelyn B.
04/2017
5.0
appliance repair
  + -1 more
Great service. Family run business. Honest.
Description of Work: Ice maker not producing ice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Peter F.
04/2017
4.0
appliance repair
  + -1 more
Part was changed and machine working properly. Machine is for a rental unit and communication challenge may have been due to tenant being in the middle. Overall, I would use them again.
Description of Work: Locking sensor for washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

Patrick B.
03/2017
5.0
appliance repair
  + -1 more
Sears cancelled my appointment twice and Gunn was able to come same day on time. Will definitely use them and Scott again. Able to fix my issue within the hour.
Description of Work: Need washing machine pump replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan C.
01/2017
1.0
appliance repair
  + -1 more
Called to schedule a Job Estimate and was told someone would call me back on that following Tuesday to schedule a time on Wednesday. No one called back. Called twice. Wasn't going to call and track someone down. Called another appliance repair vendor.
Description of Work: No work was done. Repair needed for my refrigerator and dishwasher.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Nadine N.
01/2017
5.0
appliance repair
  + -1 more
Perfect, he had the part in his truck and fixed it in about 30 minutes. Don't know what others charge but $200 seemed a bit high. But it was cheaper than buying a new machine.
Description of Work: Fix my broken washing machine

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joyce V.
01/2017
1.0
appliance repair
  + -1 more
Perhaps this company performs exceptional repairs, when they show up. However, there's no excuse for failing to honor an appointment, actually twice, without the courtesy of a cancelation phone call. After this experience, I was fortunate to find another company; one that values new business and respects the value of my time and my tenant's time.
Description of Work: Provider scheduled appointment, when I called to confirm, he had no record of appointment. He said he would come out anyway that same day. He never showed up or extended the courtesy of a phone call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


philip K.
12/2016
1.0
appliance repair
  + -1 more
see above description of work performed
Description of Work: When I called, I told them I had a sub zero frig. The tech that showed up said he was not familiar with sub zero and called another tech to help. The onsite tech stated he had to install a relay switch because the condenser was not getting electric. He said he need another part and he called in to the office. The tech told me the part was hard to find because the frig is 17 years old and they do not make the part anymore so they will look around and call me back in 1 hour (this was on a friday) and advise me. I did not receive a call back at all and on Monday morning I called and "TOM' spoke to me. He said the machine is obsolete, and I have to replace it. He said that they would continue to look for the part needed, but he is not sure he could get it. Then he said that I should continue to call him to find out of the part was found as there isn;'t any secretary's at the office and they expect the customer to keep calling. (this is very strange). Anyway, I called SUB ZERO, who told me that the refrig is not at "end of life" and they sent over a tech who they use for repairs. The frig is now working again after the missing parts were replaced. Even tho the repair cost me $1,700, you company almost cost me $9,000 which is the replacement cost of the unit. I cannot recommend your company as the service was completely bad (for me to keep calling) and the diagnosis was completely wrong. In the future, if your company does not know how to fix a specific unit, they should just say so. I am available to talk also.

Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0


Art K.
12/2016
5.0
appliance repair
  + -1 more
Called in the am and he came in the evening. Pleasant, and great with dogs. Wasn't crazy about the price.
Description of Work: Fixed my Whirlpool front loader dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Giorgina L.
12/2016
5.0
appliance repair
  + -1 more
I decided NOT to repair the appliance and was happy that the technician was so honest that he told me that the cost of the repairs was not warranted, based on the age of the appliance. I am glad he was honest.
Description of Work: Prompt, honest and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

Miami to Boca Raton, Plantation, FL 33317

http://www.gunnapplianceservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Home Warranties,
Water Heaters

FAQ

Gunn Appliance INC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Gunn Appliance INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Gunn Appliance INC does not offer free project estimates.
No, Gunn Appliance INC does not offer eco-friendly accreditations.
No, Gunn Appliance INC does not offer a senior discount.
Yes, Gunn Appliance INC offers emergency services.
No, Gunn Appliance INC does not offer warranties.
Gunn Appliance INC offers the following services: We Service and Install All Major Appliance - Refrigerators, Washers, Dryers, Dishwashers, Stoves, Ice Makers, Disposals, Water Heaters. We also repair Commercial Laundry Equipment and Marine Services. We offer Maintenance Agreements.
Gas Water Heater

Contact information

Miami to Boca Raton, Plantation, FL 33317

http://www.gunnapplianceservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM