When you need a remodel, repair or lawn maintenance, we are committed to delivering premier customer service that is second to none. It is our highest priority to get the job done right the first time on every assignment.
While I can't speak on the quality of their work, I can speak on one one of their hpeople. On Wednesday afternoon around 2:00 my family and I went into the North Lakeland Lowes. We were there for quite a long time trying to get some specific concrete masonry to repair the exterior my home. We had a cart of materials next to the pros desk and were checking out when no one was in line. We were asked if there was anything we still needed and when we mentioned that we still needed some masionary planks the staff at Lowes tried to help us find the last few things we needed. After a considerable amount of time trying to get these things done we finally decided to check out with what we had and be on our way. When that moment came up there was a misunderstanding. A man wearing a shirt with this business on it, clearly working in his professional duties, had a confrontation with my father-in-law. As a school teacher by profession what this man did was over the line. First as we approached the pros desk he said a really snide and uncalled for comment along the lines of "Hey old man, don't try to cut the line...the end is back there." Finding this man comments to be set up by him as clearly confrontational. He nothing and just stood where he was. Now, in this man's defense, he didn't know we had already tried to check out prior to him and the line's formation and my father-in-law could have made an effort to explain the situation; however, given the "old man" comment I don't blame my father-in-law for not trying to explain. After getting mad like a "child in a lunch line" and a resounding "f$%k you" from my father-in-law for the old man comments. The man started talking about how he was going to beat my father-in-law down in the parking lot. This man is half my age himself and I'm 42. My father-in-law is 67. He could have easily beat the snot out of either one of us. Here is where things really matter. I wouldn't be writing this at all considering the misunderstanding because i can see where the confusion took place; however, this same man from Southern Pros...once things had already descalated and all the ugly comments by this man were over, decided to wait for us in the parking lot. Thank God we saw him before leaving the store because This man had now removed his shirt, was bare chested, and ready to beat a man three times his age down. We had the Lowes managers escort us out to avoid that could have been bad situation. With all that said, I have an estate my dad left me that I might be repairing and needed help with soon. Based on this confrontation, I will never allow this company anywhere near my property, quality work or not, and will encourage anyone and everyone who will listen to STAY AWAY.
Description of Work: This is a review based on their professionalism.
Rating Category
Rating out of 5
professionalism
1.0
Michele B.
03/2021
5.0
ceramic tile, drywall, handyman service, remodeling, home remodeling, house painters, interior painters
+ 5 more
We are so happy with the excellent job that was done at our home. We started out with a Bathroom remodel but added exterior house paint, interior doors changed, popcorn removal and ceiling texture/ paint. KC prices are so affordable we were able to complete many of our home improvements. They are amazing in getting the job done and everything cleaned up. We were able to get all this done while virtual schooling 2 teenagers at home. Huge Thank You to KC, Mike, and Chris for your excellent work. Hire Southern Home & Property Pros you won't be disappointed.
Description of Work: Bathroom remodel, popcorn removal, painting, new doors.
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Service Categories
Kitchen and Bath Remodeling,
Interior Painting,
Exterior Painting,
General Remodeling,
Handyman Services,
Drywall,
Ceramic Tile,
Patios,
Fencing Driveway Gates,
Remodeling - Modular & Mobile Home,
Basement Remodeling,
Pavers and Hardscaping
FAQ
Southern Home & Property Pros, LLC is currently rated 4.3 overall out of 5.
Southern Home & Property Pros, LLC accepts the following forms of payment: Check
No, Southern Home & Property Pros, LLC does not offer free project estimates.
No, Southern Home & Property Pros, LLC does not offer eco-friendly accreditations.
No, Southern Home & Property Pros, LLC does not offer a senior discount.
No, Southern Home & Property Pros, LLC does not offer emergency services.
No, Southern Home & Property Pros, LLC does not offer warranties.