Hillsborough Surveying Inc

I contacted Hillsborough Surveying on May 6th to request a price for an elevation certificate. I received a quote the next day from Bill via text message and was told the time frame was “7-10 business days out for completion”. Within a few minutes I responded and asked to be put on the schedule ASAP. On May 16th (the 8th business day) I sent a text to Bill: “Good morning! Can you please give me an update on the status of the elevation certificate?” He answered immediately, saying the rain had put him behind and he was trying to get here this afternoon or in the morning. On May 20th (the 10th business day) I texted again and Bill replied, “Filling out the paperwork for it”. On May 21, I had not received the EC so I texted Bill to verify he had my correct email address. I received no reply. On May 22, I left a VM asking for an update. I received no reply. On May 24 in the morning, I texted again asking for an update and verifying he had my correct email address. Bill replied, “At a doctors appointment call you later”. He didn’t call. At 7:29PM I texted, “Bill, please call me”. No response. However, the next morning he texted me, “After hours is not the best way to get a hold of me”. I finally accepted that I was dealing with an unreliable and unprofessional person, and I replied, “It doesn't seem that "during hours" is the best way either. You told me you were working on it. Is that still true? Are you going to come through with the elevation certificate?” I never heard from him again. I ended up contacting a real estate agent in my neighborhood to ask for a referral to a reputable surveyor. I received the EC from LandTec Survey quickly and the price was $175 less!

We called and ordered the surveys when we were purchasing both properties. Came out promptly, charged us the usual and reasonable price for the surveys. He worked in a timely matter and we had no problem with his work or the time to receive it! Wish the banks and others in the real estate field worked as fast as they did! I have contacted him recently and throughout the time since on questions I have had about something on the survey....and he always was helpful.