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Guerra Services

Appliance Repair, Appliance Repair - Small

About us

Family owned business with over 10 years experience.Our services provide repairs on all home major appliances: Refrigerators Ranges Dishwashers Microwaves Washers Dryers We also work on most major brands like: Whirlpool/ Maytag Frigidaire General Electric Kenmore L-G Samsung Bosch Viking MIELE ... and more Service calls Charges Hillsborough / Polk County areas $60 Pinellas / Pasco $60

Business highlights

7 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.794 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
1%
3
5%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 94 reviews

Chris W.
03/2020
5.0
appliance repair
  + -1 more
I came home from a trip and my freezer wasn't working well. I was afraid my big LG refrig/freezer was done for good. Omar came out and fixed it, and I was so appreciative of his expertise. I will definitely call them again for appliance repair.
Description of Work: LG refrigerator/freezer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

June D.
03/2020
5.0
appliance repair
  + -1 more
He was very prompt, job was quick. He is very knowledgable and reasonable. Would definately hire again
Description of Work: Oven ignitor replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter S.
02/2020
5.0
appliance repair
  + -1 more
Omar was super fast and we liked him better then all the repair guys we hired in the past......way to go Guerra Services
Description of Work: some pully's and belt on dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Guerra Services
thank you sir.

Terence K.
02/2020
3.0
small appliance repair
  + -1 more
As good as possible under the situation. would you hire again should have a maybe block too. Not just yes or no because I could not make that type of determination.
Description of Work: Recommended getting a new refrigerator because the cost of the repair would be almost as much as a new refrigerator.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

Peggy S.
02/2020
5.0
appliance repair
  + -1 more
Omar is a true professional. He called earl this morning. Explained that this issue may or may not recur, but since it was just needing to be released and not replaced at thi time, need only pay call out fee which would go towards cost if mechanism needs replacing Worked fast and efficiently. Thank you Omar.
Description of Work: Door lock mechanism malfunctioned. Unable to use oven or broiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Aurora N.
01/2020
5.0
appliance repair
  + -1 more
My experience with Omar Guerra ( GUERRA SERVICES, LLC) was ABSOLUTELY PHENOMENAL!!!! Out of the 4 people I called/left a vm message - He was the ONLY one who called me back and/or right away. He was VERY PROFESSIONAL And INFORMATIVE, He told me everything he was doing during the repair process, come to find out I had a HUGE BLOCK OF ICE in my fridge and he explained to me how that can prevent air flow causing the fridge to not cool properly. He then ran some other diagnostics and such, checked the coils as well (which he cleaned as well) etc. He cleaned the water line pipe as well. My overall service was AMAZING and for a GREAT PRICE TOO!!!! I will DEFINITELY be using him and will DEFINITELY will give my friends and neighbors his information if they are looking for someone to help them!!! Because I HIGHLY RECOMMEND HIM!!!! Aaaaaaaand YAAAAAY - my fridge is cooling again!!!!!! THANK YOU GUERRA SERVICES!!!!!!!!!!🤗
Description of Work: I needed help with my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carla K.
01/2020
5.0
appliance repair
  + -1 more
Very well. He took the interior apart and described the problems and how many he could fix.
Description of Work: Dishwasher analysis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

CHRIS L.
12/2019
5.0
appliance repair
  + -1 more
Great service. Arrived on time, finished quickly and gave some good advice. Would hire again.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Mary K.
12/2019
5.0
appliance repair
  + -1 more
Great Service!! We will definitely use Omar Guerra for all our appliance repairs! I called and he came out the same day and repaired both our ovens. Instead of charging us tons of money he gave me the link to buy new knobs at a reasonable price. Thanks!!
Description of Work: Double Ovens repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen K.
12/2019
2.0
appliance repair
  + -1 more
Very dissatisfied. Called me immediately and then didn’t call again until 3:00 the next day. He said he waiting on a price for a new ice maker. I have decided to go with another contractor
Description of Work: Repair ice maker
Rating CategoryRating out of 5

Response from Guerra Services
Hello [Member Name Removed]. I'm sorry that you are unsatisfied with my services. However I did attempted to reach you and left a voicemail. We agreed that I would call back and let you know about prices for the part. I called back 2 or 3 days ago and was unable to reach you so I left a voicemail. I never heard back. Again I apologize for the miscommunucation.

Barbara P.
11/2019
5.0
appliance repair
  + -1 more
Very nice couple. Returned next day to replace a broken part
Description of Work: Refrigerators switched out

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robin A.
11/2019
5.0
appliance repair
  + -1 more
It went wonderful. Very professional
Description of Work: Toilet installation and shower repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alicia W.
10/2019
5.0
appliance repair
  + -1 more
Omar was very professional and knew exactly what to do. I will being using Omar going forward with all of our appliance needs. Thank you!
Description of Work: We had hired another company to fix our dryer roller and they did a “half @@@“ job. I then called Omar who came right out and immediately fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Guerra Services
no problem thank you!

chris J.
09/2019
5.0
appliance repair
  + -1 more
Mr. Guerra found the problem almost immediately and got things working again in under an hour. He was courteous, friendly, knowledgeable, and most important, effective.
Description of Work: My refrigerator had stopped working. A repairman from another company came twice but didn't fix it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Guerra Services
thank you [Member Name Removed]!

Bob T.
09/2019
5.0
appliance repair
  + -1 more
He had me try a couple of ideas to resolve my washing machine problem. Very nice person. Unfortunately it did not resolve my problem. Had to call Sears for a repair technician
Description of Work: No work was done. He was over 75 miles from my location.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Wanda B.
09/2019
5.0
appliance repair
  + -1 more
Omar was fabulous. Very knowledgeable on all types of appliances and repairs. Pricing very reasonable. He provided quote that included a replacement part. Once he was on site, he said the door only needed adjusted. Repair cost was much lower than he originally quoted. Very honest. Also advised us on about a simple fix for our washer.
Description of Work: Repair refrigerator door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Joseph G.
09/2019
5.0
small appliance repair
  + -1 more
the part came in and a few days mr. Carrera gave me a call and came right over and changed out the gasket. machine no longer leaks and he gave me a couple tips on how to keep the machine cleaner in the future. he did a wonderful job cleaned up after himself and we were ready to go.
Description of Work: my front loader washing machine was leaking and the gasket needed to be replaced. Mr. Guerrero was very easy to work with and within a few days he had ordered and had the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$300

Joseph G.
09/2019
5.0
small appliance repair
  + -1 more
everything went fine as planned Mr. Guerra spoke to me on the phone ordered the part, and within 2-3 days it came in he arrived today installed it and we're good to go
Description of Work: my front loader washing machine with leaking from the gasket. gasket needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$300

Caroline B.
07/2019
5.0
appliance repair
  + -1 more
He was very efficient! He came on time when he said he would, he purchased the parts before he came here and within an hour he was done. He cleaned up after the work, he gave me a reasonable price, he was very customer friendly and he gave me some good advice for my refrigerator
Description of Work: He fixed the ice maker in my refrigerator because it was leaking and he installed a filter and taught me how to do it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher T.
07/2019
2.0
appliance repair
  + -1 more
Came to fix a refrigerator. Pulled cover off back of refrigerator said coils need washing off and was working fine. Refrigerator wasn’t freezing or cooling. Looked at my old back up refrigerator. Pulled cover off fan motor in freezer. Sprayed WD40 and got fan motor working again. Was there 30 mins if that. Charged $120. Texted him back a couple weeks later to get the original refrigerator fixed. Never heard back from him again.
Description of Work: Over charged for very little work

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$120

Response from Guerra Services
I'm sorry [Member Name Removed]I did reply back to you on tex msg and you never responded back on what day I could come back to work on your fridge. I was there for almost 1hr and told you that your control board on your main refrigerator was going bad. if you want me to come back and finish working on your refrigerator pls let me know what date is good for you.

Ronel S.
05/2019
5.0
appliance repair
  + -1 more
Omar came and discuss the extent of what needed to be repaired but he was very honest in providing me the option of whether to have it repaired or just buy a new one because of the extent of the problems. However, he was very kind to did minor repairs with by back up fridge in the garage and did not charge me extra. I will definitely recommend him and would hire him again in the future. Great guy!, very honest!
Description of Work: Diagnose what's wrong with my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Guerra Services
thank you [Member Name Removed]! the cost would have been around 700.00 not 7000.00

Robert T.
03/2019
5.0
appliance repair
  + -1 more
Called Omar to look into freezer that had ice throughout from water coming in from around ice maker. He identified that it was from a bad sensor not closing water line that allows water in for making ice cubes. He took care of the ice buildup immediately and replaced sensor. Ice maker is working great again. In addition, he also replaced several broken lights switches we had in our home. Great to work with and flexible with scheduling.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony and Barbara M.
02/2019
5.0
appliance repair
  + -1 more
Excellent technician, honest, punctual service. Called late Friday afternoon thinking that our 8 year old refrigerator needed a new gasket. Discussed other important issues with unit and Omar came out on Saturday morning to check. Temperatures kept rising and ice forming, Omar took entire freezer apart, found a new fan needed in refrigerator but more significant component in freezer was jammed and needed replacement. Said that a new refrigerator was needed and discouraged repair work which would've ran to about $1,000. He mentioned there were still some Presidents' Day sales at vendors in our area, and I was able to purchase a brand new model at a reduced price.
Description of Work: refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Luke M.
01/2019
5.0
appliance repair
  + -1 more
Called and schedule appointment for the next day. He was on time and very helpful. The repair would have cost more than the old machine was worth. I appreciated his candor. Highly recommend!
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Janet A B.
01/2019
5.0
appliance repair
  + -1 more
Prompt service and accurate diagnosis of problem. Would hire again.
Description of Work: Icemaker not working on Samsung refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

905 N Johnson St, Plant City, FL 33563

https://guerra-services-llc.business.site/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Guerra Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Guerra Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Guerra Services does not offer free project estimates.
No, Guerra Services does not offer eco-friendly accreditations.
Yes, Guerra Services offers a 5% senior discount.
Yes, Guerra Services offers emergency services.
Yes, Guerra Services offers warranties.

Contact information

905 N Johnson St, Plant City, FL 33563

https://guerra-services-llc.business.site/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM