RIPTIDE POOL SVC INC

Their service is excellent. Todd is the owner and he is wonderful. He is available night and weekends. He knows what he is doing. He is certified. He will do anything he can to make the customer happy. I would recommend his service to everyone.

Todd arrived promptly and conducted a thorough inspection of the pool, spa and all equipment. I explained that I was not familiar with such a complex setup and he explained it to me and even gave me suggestions on things we could do in the future to simplify the setup and make it more energy efficient. He quoted a monthly price for weekly service. I told him that I was looking for a lower number and he asked me about the large live oak tree that was creating a lot of debris in the pool. I told him that I had already hired a contractor to remove the tree and clean up the rest of the property in a few days. He said with that work being done he could agree to the lower price. I wrote him a check for the first month and he immediately began working on the pool. He came back two days later and did some more work and started labeling the plumbing so I would know which way to set the valves if I wanted to heat the pool instead of the spa. The tree guys did their work a few days later and due to the windy conditions, the pool was a mess. I cleaned it several times, but it got really dirty again and I had to leave. I reached out to Todd and he responded immediately. He helped me to put the pool into service mode and came out the next day to clean it up and reset things. I am very happy to have found Todd and Riptide Pool Services. I spoke to close to a dozen companies and it seemed that no one wanted to do the work and several never showed up to the appointment. Todd is a professional and I would highly recommend him to anyone.