B-Sain A/C Inc

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I have a number of rental homes that I manage in the Tampa / St Petersburg area and have been around the block when it comes to A/C services. A/C issues are one thing that my family and tenants must have fixed quickly and reliably. We called B-Sain and Butch came out a few months ago based on a referral from an architect that we were using to discuss raising our kitchen ceilings. Butch provided us some different approaches for rerouting the ducts as well as an estimate for each approach. We were impressed with Butch and decided to give him some business handling issues at a few of our rental houses. He has handled a number of issues for us over the last 6 months on anything from compressor or capacitor replacement to a full AC replacement to cleaning out dirty filters and drain pipes. On a number of occasions we have needed service within a few hours and he has always been able to deliver for a very honest and reasonable price. He charges $65 per service call We have had numerous A/C companies over the years who have tried to upsell and exaggerate our issues. They will tell us we need a new fan motor when it only needs a capacitor swapped out. Or try to sell us a whole new compressor or handler when all it needs is the drain pipe cleaned out. We have been very impressed with Butch and B-Sain and his honesty and responsiveness over the last 6 months. We will continue to send business his way.

The technician from B-Sain A/C Inc Company showed up after two days I called them. He spent about half an hour going through the unit trying to figure out the problem. I think he added a special coil cleaner. The problem happened because I hadn't cleaned the filter unit as often as I should. I have a dog in my house and the dog hair had totally blocked the air flow to the unit. It was a maintenance issue because I hadn't maintained the unit properly. He took about an hour's time cleaning everything up. He checked the pressure and everything else. When he was done, he showed me everything including the junk that was cleaned out. He turned the unit on and let it run for a little while. It was perfect. He only charged me $100 for the service. I was more than happy to pay that. Overall, my experience with the service was excellent. I would continue to use B-Sain A/C Inc Company in the future.