About us
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
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Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.518 Reviews
Showing 1-18 of 18 reviews
Kimberly W.
08/2016
replacement windows
+ -1 moreIt went fine until the final step of adding the trim around one of the trapezoid windows. When we noticed two cracks in the corner of the recently installed window, Todd said, "I knew it was going to be that window! That window was tricky." Not only does Windows Plus not offer the service of installing the trim around the windows, Todd failed to warn us of the potential pitfall, that we could install the trim too tightly and cause a crack. He worked well with us throughout the entire process until this point, but it was a key and costly point. The total cost of the job was $2,709, plus $710 for external framing: $3,419. The quote to replace the cracked window is: $1,182, which would make the whole job cost: $4,601, and these windows aren't even hurricane impact quality. We can't afford to fix the cracked trapezoid now. If I had to do it over again, I would hire Herman Vanderheyden (also A rated on Angie's List) for the job. Vanderheyden would have performed a complete installation (includes framing and trim) of hurricane impact windows for $4,600. I made the mistake of going with the lowest bidder for the job on the trapezoids. Incidentally, we hired Vanderheyden to replace all of our other doors and windows in our 2,800 sq ft home (hurricane impact) for a total of: $21,741 with no issue.
Description of Work: 2 trapezoid windows installation
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$4,600
08/2016
replacement windows
+ -1 moreunknown
Description of Work: Replaced a couple of windows and screens, checked and/or replaced balances to ensure windows operated properly. All work satisfactory.
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Yes, I recommend this pro
$550
christy S.
06/2016
doors
+ -1 moreunknown
Description of Work: I set an appointment with Windows Plus to have them come out and give me an estimate on new windows for a house I was purchasing. There are 21 windows in the house so it was going to be a big job. Todd, who I later found out was the owner, called about an hour before the appointment and left a voicemail to confirm the time. I rushed out of work so I could be at the house on time. After waiting about 15 minutes after the scheduled time I called back the number that had called me earlier. At that time he tells me he's still 15-20 minutes away. I was definitely annoyed considering just an hour earlier he called to confirm the time. He stated that he tried to call and tell me he would be late. I politely told him that he left a message confirming the time and did not mention that he would be late. When he finally arrived, he walked up and said "well, we aren't off to a good start are we?" No apology for being late at all. He got to work measuring the windows and by the end of the appointment he was very nice and finally apologized for being late. He said he would have an estimate for me the next day. Two days later when I still didn't have an estimate I called the office. I was told that he had it and would send it to me that night. The day after that, when I still didn't have an estimate, I called again. This time, I asked for the owner or manager and was informed that it was Todd. He was convienently unavailable to speak with me. The lady I spoke with said she was going to check on the estimate and would call me back in 10 minutes. As usual, I didn not receive a call. That night we sent a Facebook message that was not answered. So the next day, which was a Saturday, I sent a text to the number Todd called me from, asking if he planned to send an estimate or if I should just give up. No response. The following Monday I received an email from Todd stating he would not be able to help me. Absolutely terrible customer service. I cannot believe the owner of a company would act in such a way toward someone who is interested in hiring him and giving him money.
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Devin H.
05/2015
replacement windows
+ -1 moreHe was very thorough and extremely knowledgable of what he felt was the issue to correct my window. Although he was unable to resolve my issue(out of scope), I would highly recommend Windows Plus!!
Description of Work: Jerry assessed my leaky window issue.
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Yes, I recommend this pro
Jeanine K.
03/2014
replacement windows
+ -1 moreThe technician arrived at the time specified. He looked at the job I needed done, said it would take 30-40 minutes and verified that the price was acceptable. He was very polite and professional and completed the job in the amount of time he had estimated. I am very pleased and would certainly use the company again and would recommend them to friends.
Description of Work: Replaced broken window pane.
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Yes, I recommend this pro
$85
Alan J.
06/2013
replacement windows
+ -1 moreRepairmen were friendly and professional, performed all work in timely manner and even fixed a back door that needed a slight adjustment at no charge. Also reviewed another door and concluded no repair needed.
Description of Work: Replaced a door and cracked window, fixed a window screen , replaced plastic molding in one window,
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Yes, I recommend this pro
$600
Janet E.
05/2013
replacement windows
+ -1 moreIt went great. They did the job in a day and a half. They were very professional in all aspects. I would definitely use them again!
Description of Work: The provider replaced 16 windows. They took out the old windows, put in the new ones, and cleaned up after themselves.
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Yes, I recommend this pro
$10,000
William W.
02/2013
replacement windows
+ -1 moreA satisfying job. I highly recommend this small, family buisiness.
Description of Work: The owner of this small company came by in person and supplied me with an estimate. He was cheerful, professional, and very respectable. He even took time to give me some free advice on other small problems I am having. His associate called me on the agreed upon date and was only 10 minutes later than his ETA. He did the job quickly and efficiently and explained to me exactly what he had to do for each step of the process. I like these guys and would highly recommend them.
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Yes, I recommend this pro
$100
Robyn y. .
01/2013
replacement windows
+ -1 moreWould not recommend
Description of Work: The salesman was misleading. The price for 3 windows I was given was 1800.00 when I asked for my senior discount he said he had already given it to me and the price was 2,400.00 normally. I had the windows done for less and I was very specific on my needs so the windows are of the same quality. He also told me they have the highest rating possible from Angie's list.
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$1,400
Tony A.
06/2012
replacement windows
+ -1 moreTodd arrive on time after calling to make sure we were home. We discussed the scope of the job and he started work. When the job was completed he asked us to inspect the replaced window panes. We found one pane slightly off center and Todd came into the house to view the pane from our prospective and he adjusted it to perfection. He then cleaned the area and made sure all broken glass, etc. was removed. Todd was pleasure to work with and I would recommend him to anyone.
Description of Work: Removed and replaced two broken window panes.
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Yes, I recommend this pro
$100
Marie R.
09/2011
replacement windows
+ -1 moreOn time, professional job.
Description of Work: Replaced all windows in my house.
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Yes, I recommend this pro
$7,600
MARY N.
07/2011
replacement windows
+ -1 moreVery satisfied.
Description of Work: Bill from windows plus came out to look at windows with broken track and rails. He stated they could be fixed and didn't need replacing. Job was done as soon as parts arrived. They were right on time, and finished within 15 minutes. Fastest service job in history.
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Yes, I recommend this pro
$142
Scott M.
05/2011
replacement windows
+ -1 moreTodd and his crew were very professional and flexible. They even came back to do repairs that we hadn't noticed the first time they came. The price was a bit on the high side, I thought, but not unreasonable (especially considering that I had no interest in doing this job myself). I would definitely use Windows Plus again.
Description of Work: Replaced several panes of glass in our older single-pane windows. Minor window repair.
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Yes, I recommend this pro
$400
Marie R.
09/2010
replacement windows
+ -1 moredid a good job. office kept me informed of when the windows would come from factory. workers arrived when scheduled. cleaned up all mess when finished. overall, a positive experience.
Description of Work: removed old windows and installed new ones.
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Yes, I recommend this pro
$7,700
MIKE C.
09/2009
replacement windows
+ -1 moreOverall, it went very well. Work completed and expertly done. Price was fair. What more could you want?
Description of Work: Cocked all around my windows to seal them from water and air leakage. Cocked, primed, and painted all my home's flashing. Excellent, professional work. Todd Benson and helper were very friendly, responsive, and expert craftsmen. I'll be using them again.
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Yes, I recommend this pro
$380
Julie S.
11/2007
replacement windows
+ -1 moreI emailed on Wednesday, they called me on Thursday and set up a time to come out to give an estimate (free). The estimate was accepted that day. My window was completely repaired and finished by noon the next day (in less than 48 hours from the initial email contact). Was very pleased with quickness of service and the quality of the work.
Description of Work: Had a broken window that needed replacing.
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Yes, I recommend this pro
$110
SYLVIA B.
08/2007
replacement windows
+ -1 moreHe put in some heavy duty windows. The windows would not stay up due to the weighting system. We advised that we did not need to worry about this but he advised us due to standards and a piece of mind, he had to correct the issue. He corrected it with no extra cost but it cost him time, staff. We have been working with windows plus for about a year and a half.
Description of Work: The windows were clouding over, I had multiple windows replaced.
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Yes, I recommend this pro
Scott B.
08/2007
replacement windows
+ -1 moreThe men were here right when they were scheduled. Very professional (clean cut, "yes sir no sir", etc.). They took the measurements and told me that someone from their office would contact me that afternoon with a quote. That same afternoon I received a call from the office with the quote for the work. I accepted the quote, and the person told me she would contact me as soon as the window was ready. Within a week I got a call that the window was in and ready to be installed. I set the appointment for 8:00AM and the workers were in the driveway at 7:50AM!!! My old window was replaced with a new window, that I can now see out of, and the guy's were here and gone in an hour. Again, very nice and professional. Great experience all the way around!
Description of Work: I had a fogged window with a "blown seal" replaced.
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Yes, I recommend this pro
$140
Contact information
PO Box 9626, Pensacola, FL 32513
www.windowspluspensacola.netService hours
Monday:
8:00 AM - 4:00 PMTuesday:
8:00 AM - 4:00 PMWednesday:
8:00 AM - 4:00 PMThursday:
8:00 AM - 4:00 PMFriday:
8:00 AM - 4:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Screen repair,
Glass and Mirrors,
Egress Windows
FAQ
Windows Plus is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Windows Plus accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Windows Plus offers free project estimates.
No, Windows Plus does not offer eco-friendly accreditations.
No, Windows Plus does not offer a senior discount.
Yes, Windows Plus offers emergency services.
Yes, Windows Plus offers warranties.
Windows Plus offers the following services: Sales, service and installation of replacement, insulated glass, windows, storm units, doors, mirrors and screens; sales of hardware & parts for windows & doors.
Auto glass.
Contact information
PO Box 9626, Pensacola, FL 32513
www.windowspluspensacola.netService hours
Monday:
8:00 AM - 4:00 PMTuesday:
8:00 AM - 4:00 PMWednesday:
8:00 AM - 4:00 PMThursday:
8:00 AM - 4:00 PMFriday:
8:00 AM - 4:00 PM