Tech Advanced Computers Inc

I took my Dell laptop in for a RAM memory upgrade. They performed the work at the cost of the quote they gave me. The first time I turned on the laptop I got a message on a blue screen. It was something to the effect that if I've just installed some new hardware or software I needed to check it. I took it back to the shop. They said it was a virus and charged me another $75 to fix it. 'It's a virus' is tech speak for we messed up and now you're going to pay. They performed the work and gave me back my laptop. When I fired up the laptop I wasn't able to get onto the wireless network. My entire wireless had been comletely wiped from the laptop! Then I noticed my McAfee had been completely uninstalled! I went back to the company and spoke to the manager. I explained how unfortunate my experience had been and how disappointed I was. She convinced me to let her do the work on my laptop. With much trepidation I agreed. She was able to fix the wireles but I'll have to reinstall McAfee myself. At least she didn't charge me extra that time.