Sterling Tree Service Inc

Ricky would not respond to repeated phone calls. Also, Ricky said on 2 occasions that he would stop by and he did not show or even call.

unknown

Okay, I got the estimate and set a general day to get it done. Day came and went with no work being done. Called and was told they were behind, but next week for sure. Called and left a message on Wednesday and the call was returned Friday with a Monday start. Monday, late was told that they would be there on Tuesday. Tuesday they showed up and were unable to pull the tree out because it was rotten. Said they would return the next day with a stump grinder to finish, which they did. Was very happy with with the quality of the work that was done. I did notice one of his helpers was not very helpful, which might explain the delay in getting the work done. It's hard to fine dependable help these days. I would highly recommend this company and will hire them in a heartbeat, if I did more work done.

Great! Yard full of acorns rake all yard debris and clean roof. Could not tell there was tree work unless you looked at the trimmed tree. Roof looked good and yard looked better after they left. Very hard to schedule me in, but Ricky is extremely busy. Worth the wait. Came out twice and gave a great estimate!

Excellent.

The price was good and the service was good. If I have another tree to come out I would call them again. He did a great job. There was no complaints at all. He handled the job in a short time.

I bought a 50 year old house with a very large lot. It had several dead live oaks with 2 threatening the house. The property had not been maintained for over 10 years. You could barely move around the property. I am also doing renovations on the property and it was difficult to get the professionals to parts of the outside of the house. It was also difficult to take deliveries from large trucks because of the overgrowth. I contacted them and needed some of the work done within 10 days because of delivery with a big truck. They showed up early, worked tirelessly and even used some of their equipment to clean up some construction debris. They had the correct trucks, tools and talent. They were very friendly, worked hard and met all my expectations. They enjoyed their work. And that makes a big difference.

Of the 3 estimates I got for the work I wanted done, Sterling was the lowest. My fiance had asked for an estimate in the past, and they never showed to do it. So I was warned about dealing with them. They didn't come on the day they said they would to do the estimate for my work. They never sent an estimate over e-mail of the work I wanted done, though I called and asked for it twice. They had to postpone the day of the actual work a day because of weather and broken machinery. They never sent me a receipt for the work done. Because of these factors, I gave them an F on professionalism. They were given a D rather than a F for responsiveness only because if they did answer, it was a person and not a machine. On the day they actually did the work, they were a couple of hours early, which I appreciated. The work itself was done professionally, even impressively so, and the yard was cleaned of the work debris thoroughly. It was annoying to be treated the way I was treated by a service I had to pay hundreds of dollars too, but I got the best deal financially from the three estimates given. They may not be for everybody.

I was told that the company would contact me to schedule a time to do the work. They have never called back and I have called 3 times and left messages on their voice mail to please call me with a schedule to no avail.

We called about 4 tree services for estimates to have the large oak removed. Sterling was a few hundred dollars lower than the closest estimate. They returned phone calls and came at the designated and promised time to give estimate. They worked with us on the date to cut the tree down. They arrived the morning of the removal on time and even got a small job removing a limb from one of our neighbors a few houses down! They cleaned up any and all debris. I thoroughly recommend this company. A+

It went very well. On the day that the owner came to give us an estimate, he was on time, very courteous, and gave what I thought was a fair estimate. On the scheduled work day, the crew showed up on time and laid down plywood in areas that needed to be protected from the weight of the bucket truck and the Bobcat that was used to move the cuttings. They then worked efficiently and carefully, removing the tree in just under three hours. After grinding the stump, the crew removed the excess grindings, raked the lawn to remove small cuttings, and blew small debris off of the driveway. I was very pleased with the job and would highly recommend them.

They have been outstanding every time. The estimate is right on the money, the show up on time, and the work gets done promptly. They are friendly and polite. They are thorough and professional-- my front yard has very soft ground, and there was no way to access my back yard (where the tree was) without going over it. Their equipment inevitable left marks in the grass, but they showed up with pitchfors and took the time to lift the ground and put everything back the way it was.Highly recommended!

Great team of professionals. Gave me an estimate that was compative with the other companys but was much more professional in his approach so decided to go with Sterling. The crew showed up about an hour late but did a terrific job! They leveled all the fluff from the stumps, ensured that the felled tree did not fall onto my landscaped bushes and cleaned up the entire work area where it looked as though they were never there. They finished on time and there were no surprises. Great job and I highly recommend!