Garage Doors, Garage and Shed Building, General Remodeling
About us
RTS All American Garage Doors offers a variety of products and services to ensure our customers utmost satisfaction. From new construction to remodels and basic home improvements, RTS is here to make your home safer and more efficient than ever before. RTS All American Garage Doors stocks a wide variety of garage door parts and also offers Garage Door replacement and garage door service in the Pensacola and Surrounding areas. Please let us know how we can help you!
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Garage Door Services Garage Doors, New Garage Door Opener Installation & Repair, Spring Repair, Broken Cables, Rollers, Bent Track, Misaligned & Rusted Track, Panels Replaced, & Garage Inspections
Corey was awesome! He performed the work quickly, efficiently, and was very friendly and professional. Excellent value for the price paid and the company stands behind the work they perform. Even the office personnel were very friendly and personal as well. Will definitely recommend this company to anyone in need of garage services!
Description of Work: Installation of a new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vincent H.
06/2016
5.0
garage doors
+ -1 more
Robert was efficient and professional. We discovered a dent in one of the panels that neither him not I noticed. My wife noticed right away. I sent RTS a picture of what appeared to be shipping damage on the edge of this panel. They came out and replaced the panel in three days. This shows they stand behind their product. I have lived in NW FL for over thirty years and cam add garage door specialist to my circle of trusted local businesses.
Description of Work: Installed new 16 X 7 Garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,488
Scott W. M.
04/2016
5.0
garage doors
+ -1 more
Quick, dependable, and explained everything.
Description of Work: Garage door servicing and maintenance. Replaced rubber door guard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tony N.
03/2016
5.0
garage doors, remodeling
+ 0 more
Technicians were prompt and performed the work that was necessary. While performing the repair the lead technician pointed out that my garage door and opener were out of alignment. They readjusted the garage door and opener for no additional charge.
Description of Work: Fixed a broken garage door opener quick disconnect arm door attachment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106
James D.
02/2016
5.0
garage doors
+ -1 more
Work was done professionally and they were very friendly.
Description of Work: Tune up and replaced rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mark R.
02/2016
5.0
garage doors
+ -1 more
When the garage door springs broke, we were very concerned about how long and how much money the repair would take. We'd never encountered this situation before. However, working with RTS All American Garage Doors was an absolute relief. Their service was fast, cost-effective, timely, and professional. Both the receptionist and the actual service person who came out to the house had a great attitude. I made the appointment, and the next day, their service person was on time and got it done in under two hours. Price-wise, it was very fair with an Angie's List coupon. We got more than our money's worth. We got peace of mind. I couldn't recommend these guys enough.,
Description of Work: Replaced broken springs on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
Melissa E.
12/2015
5.0
garage doors
+ -1 more
Great service. Responsive, professional, friendly.
Description of Work: Replaced rollers, greased the tracks, overall tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Charles B.
11/2015
5.0
garage doors
+ -1 more
They did an excellent job and charged what I though was a fair price.
Description of Work: I had used RTS in the past and when my opener began having problems I had them inspect the door and opener. The almost new door opener I installed was broken and they installed a new opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Mary H.
10/2015
5.0
garage doors
+ -1 more
They were on schedule, quick and professional. Robert pointed out that the springs may need replacements. I may consider that in the future.
Description of Work: Garage door tune up, replaced rollers and lubricated rails.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
brett N.
10/2015
5.0
garage doors
+ -1 more
Outstanding, professional service! They went above and beyond to make sure that we were 100% satisfied. I would HIGHLY recommend RTS.
Description of Work: Replaced garage door springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
Ruth R.
09/2015
5.0
garage doors
+ -1 more
All went beautifully. They worked LATE on the Friday afternoon/evening of the Labor Day Weekend. Very professional outfit.
Description of Work: Replaced garage door rollers to old door system. Did a general tune up, too. And gave us a universal remote. Plus we had them replace the whole door system to the adjacent garage door (additional fee).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from RTS All American Garage Doors Inc
Thank you so much for your business and for taking the time to leave a review! We really appreciate your business and trust in our company and our staff as a whole. Thank you again.
Elizabeth J.
09/2015
5.0
garage builders, garage doors
+ 0 more
I purchased an Angie's list special for replacement of garage door rollers & inspection. My garage door had become increasingly noisy when opening and closing the door. RTS was very professional. They replaced the garage door rollers and oiled the tracks. Our garage doors work much better, with less noise. I had a positive experience and would recommend RTS for additional work.
Description of Work: Replace the rollers on the garage door, oil the garage door track, provide a new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Elizabeth B.
09/2015
5.0
garage doors
+ -1 more
Technicians arrived on time, were pleasant and friendly, worked quickly and did a good job. I was originally disappointed because I was not contacted by the company (or so I thought) after purchasing an Angie's List Deal. It was not clear that I would be messaged through Angie's List. Since I had to confirm my contact information on Angie's List (e-mail and phone), I thought that I would be contacted that way. Once I realized what had happened, I contacted RTS and scheduled my appointment. I was quite happy with the service and would use them again.
Description of Work: I purchased a garage door tune-up through Angie's List. They replaced the rollers, cleaned the rails, gave me a universal remote and cleaned up the sensors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from RTS All American Garage Doors Inc
Thank you for your concern and we apologize for the confusion. Unfortunately, Angies List does not provide us with any contact information outside of the email address they list for each customer. On August 12th, the same day of purchase, we did notify you to contact our office to schedule the appointment. Without our office having any contact information from Angies List it makes a little difficult for us to contact our customers via any other means. Please except our dearest apologies for all of the confusion and we look forward to working with you on the 14th.
Jacob H.
08/2015
5.0
garage doors
+ -1 more
The RTS technician was a great help to me. I could not get away from my military duties to be there when my technician, ROBERT, arrived. I asked my 83 year old father to be there for me. Robert was patient in explaining and showing things to my dad, and called me to keep me updated. He was friendly, professional and fast to troubleshoot and fix my garage door. I was happy with the service and cost. Robert even called me in the evening to ensure that my remote devices were programmed and working. He talked me through these steps as my father was not capable of remembering and explaining how to do it. Thanks Robert. Will recommend.
Description of Work: They were called to fix my garage door opener after a lightning strike.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from RTS All American Garage Doors Inc
Thank you for taking the time to leave a review. We really appreciate you time and your wonderful comments. It is our stride to ensure that every customer is satisfied with their experience with our company, from start to finish. Please let us know if we can be of further assistance. Thank you again for your trust in our company.
ken D.
08/2015
5.0
garage doors
+ -1 more
Robert T. was our service tech. He was excellent in every way. Very prompt, courteous, and professional. I'd recommend him to anyone.
Description of Work: Replaced broken rollers on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from RTS All American Garage Doors Inc
Thank you for the recommendations! We are very glad to hear you were satisfied with our service. Please let us know if you need anything in the future.
Paul S.
07/2015
5.0
garage doors
+ -1 more
They worked around my schedule and called before getting there. The technician was very professional. He explained what he was doing and gave me options for what needed to be done. He worked quickly and made sure everything was working the way it should and that I was satisfied before getting paid and leaving. I will use these guys again when needed and would definitely use them again.
Description of Work: They replaced my broken garage door springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$288
Response from RTS All American Garage Doors Inc
We can not thank you enough for taking the time to leave a positive review. Our company strives on 100% customer satisfaction. So again, thank you for trusting us with your garage door needs. Please let us know if we can be of further assistance in the future.
Emily P.
06/2015
5.0
garage doors
+ -1 more
Great experience with this company. I will definitely refer friends as well use for any future maintenance and repairs. Very prompt and professional service.
Description of Work: Roller Replacement & New Universal Remote
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from RTS All American Garage Doors Inc
Thank you for taking the time to leave a review. We really appreciate your feedback. Please do not hesitate to call us if you need anything in the future.
leslie B.
06/2015
5.0
garage doors
+ -1 more
Excellent service, arrived on time. Robert Turley did a superior job, quick and efficient. Highly recommend RTS for garage door service. Will certainly use the company in the future.
Description of Work: Replaced rollers on garage door, installed a new remote key pad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142.99
Joseph M.
06/2015
5.0
garage doors
+ -1 more
excellent, very informative tech, explained the whole operation of the door, listened to the home owner's concerns, dedicated and sincere employee
Description of Work: service/tune up garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
W D.
05/2015
5.0
garage builders, garage doors
+ 0 more
Owner/operator was very punctual, professional and courteous. The job was completed to our satisfaction at a fair and reasonable price, therefore, I recommend RTS All American Garage Doors to address your garage door needs.
Description of Work: Adjusted the garage door that was off-track and reset the cable that came off pulley
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from RTS All American Garage Doors Inc
Thank you for allowing us to work on your garage door. We really appreciate your business. Please let us know if you need anything in the future. RTs All American Garage Doors INC.
Marilyn B.
05/2015
5.0
garage builders, garage doors
+ 0 more
Rob called bright and early. He explained what was wrong with my opener. He gave me choices of replacements, and explained all the prices. No hard sell...just the facts. He got to work, and was finished in about an hour. He really knew what he was doing. He was a very personable and nice young man, and I would use them again!
Description of Work: Rob Turley installed a new garage door opener and replaced the rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Response from RTS All American Garage Doors Inc
Thank you! We are more than happy to hear that you are satisfied with your repair. Thank you for taking the time to leave a review, we appreciate your courteous gesture. Please let us know if you need anything in the future. Thank you again for your trust in our company! Rts All American Garage Doors, Inc
PHILIP C.
12/2014
4.0
garage doors
+ -1 more
Overall it went well but I was not happy about the existing ceiling brackets which were bent to fit the new tracks.
Description of Work: Remove existing door and install a new one complete with tracks
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from RTS All American Garage Doors Inc
[member name removed] Thank you so much for taking the time to leave a review about are company . I'm sorry that you were not happy about the existing brackets I would love to come out there and see if there is anything possible that I could do to fix that . Please let me know a good time and date that I could come out there and I personally will come and make sure it's right . We take our customers reviews very seriously. That way if we're doing something wrong or the customer is not satisfied about are service in anyway . I can do whatever it takes to get it right. Thank you again for picking us as your garage door company . Thanks, Robert Turley
Denise S.
12/2014
5.0
garage doors
+ -1 more
Service was performed on time, and I am very satisfied with the new and improved look. The rubber seal at the bottom edge of door provides a tight seal. I'm really very pleased with the professional service this company provided. Also, I think the cost was reasonable.
Description of Work: RTs recently replaced the trim on the outside of garage door including the rubber seal at the bottom edge of door. I was very impressed with their service and would highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from RTS All American Garage Doors Inc
We are so happy to hear that you like the new look of your garage door. The trim really does brighten it up. If you need any other adjustments to the door, please don't hesitate to contact us. We will do the best we can to help. Thank you again for the trust and for the review. The team at RTs All American Garage Doors
Terry C.
11/2014
5.0
garage doors
+ -1 more
It went really well. I scheduled them to come out on a particular date and they came out on the same date. So they were able to come by on the date I made the appointment. I was impressed with the people the company sent out. They were very professional and on time. Everything was really top notch. I was very pleased. I prepaid the big deal amount of $89 which was for a particular service and I guess there was a value offered since I went through Angie’s List. I did add 2 additional things once they were here. I purchased additional things from them. They were very knowledgeable with the work that they did. They knew garage doors. The service was quick, very efficient and very professional. The fact that they were able to add 2 services on the spot since they had the supplies, which I had enquired about when I made the appointment but I had not committed to or prepaid for. They did have 2 additional things available right there on hand and they were able to do the 2 additional services quickly. So I was very pleased. I would absolutely use them again in the future if I needed to.
Description of Work: I purchased additional things from them apart from the big deal coupon that I had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$194
Response from RTS All American Garage Doors Inc
Good Morning! Thank you so much for allowing us to work on your door. We really appreciate your business.Please let us know if you need anything else. RTS All American Garage Doors
Charles B.
11/2014
5.0
garage doors
+ -1 more
I had a new hurricane garage door installed. It operated and sounded terrible. I contacted RTS and they came out in two days and arrived at the time set. The young man was very nice and professional. They installed new nylon rollers in about twenty minutes. The door is now almost silent and works perfectly. I highly recommend them to others and would use them again myself.
Description of Work: They installed new nylon rollers in about twenty minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from RTS All American Garage Doors Inc
Hello, We really appreciate your business and your review. Thank you for allowing us the opportunity to work on your door. Please let us know if you have any questions or need anything in the future. RTS All American Garage Doors
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Garage and Shed Building,
General Remodeling
FAQ
RTS All American Garage Doors Inc is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
RTS All American Garage Doors Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, RTS All American Garage Doors Inc offers free project estimates.
No, RTS All American Garage Doors Inc does not offer eco-friendly accreditations.
Yes, RTS All American Garage Doors Inc offers a 5% senior discount.
Yes, RTS All American Garage Doors Inc offers emergency services.
Yes, RTS All American Garage Doors Inc offers warranties.
RTS All American Garage Doors Inc offers the following services: Garage Door Services Garage Doors, New Garage Door Opener Installation & Repair, Spring Repair, Broken Cables, Rollers, Bent Track, Misaligned & Rusted Track, Panels Replaced, & Garage Inspections