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ROOT-A-SEWER INC

Sewer Cleaning, Plumbing, Septic Systems,

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
0%
2
18%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-11 of 11 reviews

Johnnie D.
10/2022
5.0
plumbing, septic tank, sewer cleaning
  + 1 more
Returned my call quickly. They were very responsive and professional. Did not try to sell me something I didn’t need like some of the other companies because I own a older home. Cleaned out my lines , flushed the system and checked the operation. All completed within a hour. Great job! I will call them again if I need more work on any of my properties.
Description of Work: Main line and septic service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Doanie A.
02/2016
4.0
excavators, plumbing, septic tank, sewer cleaning
  + 2 more
Charged me 95 bucks for a 15 minute service call and they didn't have the equipment to fix the problem. The problem had been explained over the phone before they came out here. I am disappointed in the price of the "service call" that was not quoted when I called for the problem.
Description of Work: The drain was not draining. Two guys came buy. and dug up the lid of the septic tank. They were here about 15minutes. They said the sewer was full and had to be pumped out. They said their truck was wrecked and they could not do it. Recommended someone else and charged me 95 bucks. Disappointed in the price of the "service call".

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

David K.
11/2015
5.0
plumbing, sewer cleaning
  + 0 more
Root-A-Sewer seemed to be specialist at this, as another plumber said you need specific equipment for this. They showed up the next day after I contacted them.. It only took them a few minutes to identify the problem was not under the house.. then they located the specific location and repaired it in minutes. They patched the drain line and cleaned up the area. I'm a bit late with this review from January, but there has been no recurring problem for some 10 months now. I'd recommend Root-A-Sewer and use them again if needed.
Description of Work: A tree root had blocked a sewer line that they located, removed the blockage and patched the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

janice P.
06/2014
5.0
sewer cleaning
  + -1 more
He was very thorough and professional in finding the problem
Description of Work: Cleaned main sewer line, cleared roots in line to septic tank, reglued and repaired access valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Debbie M.
10/2013
2.0
septic tank
  + -1 more
I called to request an estimate for a new/replacement drainfield. I provided my permit information. They never contacted me back with a price quote. Company is located on the edge of my subdivision; this would have been a convienant choice. Very disappointed with contact/customer service. Doubt I'll ever call them in future.
Description of Work: NOTHING

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Donald R.
02/2013
2.0
sewer cleaning
  + -1 more
told him the toilet was plugged and shower was slow to drain.2 hours went by.he gave me a bill for $250,he had found a cell phone cover my great grand son had been playing with.i asked where the rest of the phone was?he said the shower had an air pocket.about 15 to 30 minutes later the toilet wouldn't flush again.he returned and found the remaining phone parts.next morning the shower was still slow i didn't call him back
Description of Work: toilet plugged and shower slow drain

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$250

Beth R.
01/2013
5.0
plumbing
  + -1 more
Same as above.
Description of Work: The plumber from Root-A-Sewer came out to the house to give an estimate. After receiveing the estimate which was most likely a fair market estimate, I decided that I could perform the repair myself, but could not remove a bolt. The repairman graciously cut the bolt off for me free of charge so I was able to make the repair myself. Thank You!

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
09/2012
5.0
sewer cleaning
  + -1 more
Aggressive Plumbing advised me to call this business after advising me they did not provide the service I needed. A company representive answered the phone when I called, no answering machine or answering service, and advised me they would be able to come by after lunch that day calling before they arrived. The work was completed without a mess. Very professional. I will not hestitate to call these guys again should I have a need for their services.
Description of Work: Cleaned out the kitchen sink drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Donald K.
09/2012
5.0
sewer cleaning
  + -1 more
Service was professional and prompt.
Description of Work: Cleaned out drain line to septic tank and did a camera inspection. Infromed me that line was broken which was why roots were growing into line.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary H.
05/2012
5.0
sewer cleaning, plumbing, septic tank
  + 1 more
We have been very happy with them. He brought a camera and we can see the roots. He is patient. He took the time to use the camera, go back and run the thing through there several times until the camera showed that it is clean.
Description of Work: I used Root-A-Sewer Inc. We have a septic tank and we had roots in the line. He cleaned until he got them out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann F.
03/2011
5.0
sewer cleaning
  + -1 more
The gentleman came exactly when he said and went straight to work solving the problem. He was professional and friendly. I would definitely use his services again and recommend him to others.
Description of Work: Had backed up sewer line. It was cleaned out from outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

    Contact information

    2810 LONGLEAF DR, Pensacola, FL 32526


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Sewer Cleaning,
    Plumbing,
    Septic Systems,
    Excavating

    FAQ

    ROOT-A-SEWER INC is currently rated 4.6 overall out of 5.
    No, ROOT-A-SEWER INC does not offer free project estimates.
    No, ROOT-A-SEWER INC does not offer eco-friendly accreditations.
    No, ROOT-A-SEWER INC does not offer a senior discount.
    No, ROOT-A-SEWER INC does not offer emergency services.
    No, ROOT-A-SEWER INC does not offer warranties.

    Contact information

    2810 LONGLEAF DR, Pensacola, FL 32526