RE-FACE IT

Contracted work 09/29/14. Was told it would be 6 weeks or sooner to Drawer start work. Work did not start until 12/08/14. Refacing of cabinets completed 12/10. Drawer pulls missing and not installed until 12/17. Was called on 12/3 to set up final install date. They wanted to start work on Friday 12/5. I told them that was not acceptable because that would mean that I would not have the use of my kitchen over the weekend. Monday 12/8 was set. They called back on Thursday 12/4 trying to change the start to 12/5. Annoying.

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We very much enjoyed our experiences working with Mr. Cook and his associates. Communication wwas excellent. We are extremely happy with the results! In our situation we were not interested in the 40k full kitchen remodel to replace the cabinets as we were happy with the flooring, layout and already installed granite counters. For us, this project's results are WAY better regarding costs and intrusiveness to achieve the same effect as a full remodel. Kitchen updated! We very much appreciated Mr. Cook's patience and willingness to answer all our questions to ensure we were as comfortable as possible with a significant and expensive service. His pricing, material and service qualities were exactly as explained - to include a few things that needed adjusting to optimal and an additional request after a majority of the work was completed as scheduled. We were not in a rush, which was beneficial as the materials are all custom ordered. Very much recommend Mr. Cook and Re-Face It as an option to explore for those considering/desiring a kitchen makeover. Do not recommend going through Home Depot's contractor here in North Florida as the quote price was almost twice as much for inferior products and service (even just based on the estimate experience).

Performed all aspects of job as proposed. All work done as scheduled, no missed dates. Kitchen and outside work area kept neat and clean Would use Re-Face it again.

Professional and thorough. Got a better estimate from someone else.

We haven't taken advantage of their services yet. The interaction was very nice. It was quick and professional. The prices were good. I don't remember if they were punctual but they seemed very professional.

They did a really good job. I spent $14000, but out of that were the counter tops which they contracted out. I thought it was a fair price. Their responsiveness was excellent, and it was easy to work with them. They were nice and very accommodating. I certainly would be using them again in the future.