Quality Renovations of Pensacola, INC

This person never showed up and never called. Based on this experience I would not hire them to do any work.

They were outstanding. It was a husband and wife team. They came in the morning and did the set up and then returned in the afternoon to finish. They were clean and professional.

HORRIBLE doesn't begin to describe it. I contracted with Quality Renovations (QR) -- I laugh every time I type that -- after inviting a couple GCs out and selecting Ed and Fran after a friend's recommendation and my feeling that they grasped the scope of the job. The work was supposed to be completed no later than the end of October, and it finally completed in March (I had to move in with my parents). I'll just list what went wrong: installed broken bathroom tile (literally, cemented down and grouted broken tile), cut corners by installing brown diamond patterned linoleum in closets that butted up against tile; used hollow core, six panel, wood grain doors in an historic 1940s remodel; removed and took home the crystal door knobs from a 2200 square foot home; used the toilets as buckets to clean tools leaving dark gray gouges in the porcelain; dragged objects across surfaces such as toilet seats and a high gloss black concrete kitchen counter; left gaps in the grout of the bathroom shower surround; installed incorrect choice of tile in one bathroom; installed "close enough" choice of shower head in bathroom; refinished the floors with a sander that left deeply gouged scallops around the edges of each floor that went with the scallops of incorrectly applied stain; ruined fabric light covers by installing with dirty hands; completely neglected contract promise to provide hurricane fabric shield for windows; painted the foundation of the house a different color because they thought it would look better; failed to caulk the exterior windows; used worst quality lumber to build pergola -- split 6x6ss and 2x12s full of knots; cabinet doors fell off and are still falling off due to stripped screws; kitchen glass tile back splash applied using tacky paper -- tiles fell off and were misaligned; same tile was applied broken and took three attempts to get right; tile was cut using incorrect nippers leaving jagged glass edges; gas lines to instant hot water heater and stove failed inspection three times; was told two instant HW heaters would be installed -- arrived one day to find a tank in a closet; left screens off of half of the house's new windows; installed awnings that hung down on to the exterior coach lights; low quality gfci outlet boxes had to be replaced immediately after tripping all the time; neglected to tape and cover during mud spray; terrible interior prime and/or paint job; failed to paint second story exterior section; visible leveling crack repair; subs called me a B; ran over five months; billed for change orders that were never discussed; and they threatened to place a lien on my home in December if I didn't pay them 100% before the work was complete despite the contract clearly stating that the last 5% would be paid when permits were finalized (permits finalized in March). I had to involve a lawyer to defend myself. I wouldn't wish them on my worst enemy.