Molly Maid Of Northwest Florida

From the first Contact to schedule a home visit and determine an estimate for the cleaning services to the final clean the staff office staff and cleaning crew were cheerful, friendly and acted professionally. The cleaning crew did an excellent job, working fast and thoroughly cleaning parts of our house and furniture that have never been cleaned before. They were familiar with the specialty cleaning products that we provided for specific parts of the house and use them appropriately. We would highly recommend this company and will plan on having them clean our house on a twice a month basis going forward. Additionally, they gave us ala carte pricing for two guest bedrooms and guest bathroom that will only get used several times a year so that we only have to pay for the main part of the house to be cleaned the majority of the time and have the guest rooms, as needed, through the year.

Housecleaning, they sweep and vacuum but they don't do any deep cleaning the carpets with machines and things, ya know.

The staff was punctual, organized and did not waste time. my only complaint was that sometimes their appointments were scheduled too close together.. This could cause problems for the later customer.I really dont remember the cost after this length of time--I do remember it was reasonable for me at the time I needed this service because of one of my arms had been broken and required surgery and long rehabilitation.

From the initial contact to schedule an estimate and schedule a cleaning Molly Maids were very professional and prompt and courteous. We agreed on an initial housecleaning and found that the cleaning was not up to expectation for two hours of cleaning. They did not do a terrible job or anything, but it was obvious that it was not thorough such as a wrapper left on a carpet floor, a very visible cobweb in a corner, the fabric sofa untouched from the vacuum and a few other items. Maybe it was just a one off, but we are looking elsewhere for our monthly service at this time as the first impression did not impress.

They always arrive generally at the same time work well together and after checking with my wife, drive back to their office.

They are timely and flexible. They are very good. There are two people that come out to do the work.

We've been well pleased with the services they provide.

Very well. We've been using them for almost 2 years.

Everything was good. They were professional and friendly. I used them as needed. I would have to find somebody cheaper.

It has not been going well. They have become unreliable and they do not show up or call. When they do show up, they are late.

Excellent sometimes, but slow and not so great, when one of the cleaners was new. This happened many times.

I am sick over the damage done to my tables and countertops.

They arrived promptly, were professional during the cleaning process and did a very good job. The house was very clean when they left.

The service turned out very well. We are very pleased with them. They are very friendly our courteous.

We have been satisfied with their services. Sometimes seem a little to rushed.

It went very well from arriving on time through completing the job to our total satisfaction.

We probably would not use them again but we have a contract. We have had other housecleaning services in the past. We just don't think they do the job that they should. We are not really overly impressed.

I have a 2000 square foot home and they do a great job cleaning it. They give you a window of time when they can come do your work. They come monthly for us. They are very diligent, they would do pretty much anything if you ask them to do.

The person I called first was not available so we just used them. My experience was good. They came in. Someone came out to the house and gave me a quote after looking at the house. I did not have any problem with the way they cleaned and with the staff.

On the first call to Molly Maids the response was immediate and professional. Cleaning was moderately good but not as good as the service I use now or ones I have had in the past. A specific issue was that my kitchen floor would be a little greasy even directly after a visit. I told them this on at least two occasions and an attempt was made but the floor remained greasy. My new service corrected the problem with the greasy floor and I had not told them about it ahead of time.

GREAT! THEY DID A VERY GOOD JOB ON A LARGE HOUSE FOR A DECENT PRICE. THEY WERE PROMPT AND COURTEOUS, HONEST, AND LEFT THE HOUSE CLEAN, ETC. THERE WAS VERY LITTLE LEFT FOR ME TO DO, AND FOR THE PRICE, THEY DID A LOT IN A SHORT TIME.

They are always on time and very punctual. The only thing that is bad is that they go too fast. They come in and blow in and out. My house is kind of big but they are out of here in an hour usually. That use to take my housekeeper that I use to have to stay more than an hour. I did talk to them the other day and told them that they take more time. I would use them. My husband would actually would try and find somebody else, several times when I hadn't because every time I show them something that they are missing, they would take care of it. They are willing to fix the mistakes. They make the bed but they don't do laundry at all. They have the clean sheets out and all the stuff with them. They mop all the floors, bathrooms, toilets, showers and everything. They would also clean the kitchen counters too. I want to say that, I believe they clean my house's front door and back door windows. They clean baseboards and once a long time back they did that for me. They charge me by the room. They initially give me a setup with that and if you ask them they add another room on or like another bathroom, and they charge another $5 for each of the bathroom that they have to do. They are pretty reasonable. We had a housekeeper, even though she stayed longer and took up more time but she would fluff, while they don't do fluff. If my shoes are lying in a place, then they are going to lie there when I get home. They don't move them. They don't put my pillows back in place like I would do and they just clean. They don't keep up the objects and dust off. In fact because one of the things that bothers me the space right behind my coffee top, toasters and stuff like that when I just moved in and I noticed that it hadn't been cleaned in a long time. I told them that my husband wanted me to let them go and they needed to take some more time to finish the job. They love my three little schnauzer's dogs at home. They are very sweet girls, I have got used to them and I don't want to let them go. I would continue using them in future.

Maids are courteous and diligent workers.Only complaint---no scheduled times for appointments, it's either am or pm.

They work hard and are very thorough.

Everything sounded great over the phone and during the in home evaluation/estimation until I saw the results. The price is really not bad if the maids actually did their job. I wasn't able to stay and inspect the job immediately after so the job was not guaranteed but I did not expect to be taken advantage of. I was charged for 3 hours of cleaning but nothing was dusted, wiped down, mopped, or cleaned. If anyone does plan to hire this company I highly recommend that you be there for the entire evolution.