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M & O of Pensacola Inc

1.0(
1
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Kitchen and Bath Remodeling, Basement Remodeling, Sunrooms and Patio Enclosures,

... +2 more

About us

2 employees with over 25 years experience. Uses sub contractors for specialized services. Charges determined by the job. Travel charges may apply if location is outside of service area.

Business highlights

29 years of trusted experience

Services we offer

Residential & commercial full service general contractors providing building & remodeling services for new and established homes and businesses.

Amenities

Free Estimates
Yes

Accepted payment methods

Check

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
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3
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2
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1
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Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Donna R.
05/2011
1.0
home remodeling
  + -1 more
M&O Of Pensacola Inc. pulled the permits for Dan Clark. They came and looked at the work and seen all the problems, they promised to correct it all. They refused to correct it properly. They never started to fix any of it. They would come and talk and leave saying they'd be back and never show. They would call with a time to be back and never show. We having been putting up with this mess since Oct. 2010.
Description of Work: M&O Of Pensacola Inc., James Owens and John Phillips have not performed any services yet ! They pulled a building permit for Dan Clark who is NOT a licensed contractor. When they found out about Dan's awful work, they came to our home to make good of it. They have come week after week since Dec. 2010, telling us they will be back to do the work. The last day they came was 4/28/2011, they left to go get a saw and never came back. We have reported Dan for Unlicensed activity. Owens and Phillips for conspiring with him.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$32,000
Response from M & O of Pensacola Inc
The member has distorted the facts in this case beyond all imagination! She states that “James Owens and John Phillips have not performed any services yet!” We paid to have a Pergo Flooring authorized installer to correct the floors in her home, accordingly to her satisfaction. The day we came with tile to put in her bathroom we determined we would need a tile saw for what she wanted us to accomplish. We had purchased the tile and brought it and left it in her bathroom. We told her we would have to get the saw and return. During this time we were trying to finish another job and we told her we would come back. When John Phillips called her to tell her when we would return, she stated “I have turned this over to Dave (her husband) we would have to deal with him on this matter and she didn’t care if we ever came back.” She then had her daughter call us and we told her to have her father call. To this day we have never heard from him. All inspections were performed on her home and all passed inspection by Santa Rosa County Building Department. We crawled under her house to make sure that the worked performed by Dan Clark was good and it was (as the inspectors had also determined). All of her complaints that a normal person would not even complain about but she made issue with every little thing she could. She continually tried to get Mr. Clark to return all the money to her by filing frivolous complaints with Santa Rosa County. Mr. Clark has done work for us in the past and everyone else had always been happy with his, as well as our, workmanship. One of her complaints was that grout on her floor in the bathroom was the wrong type. The reason she felt this way was because when she got on the floor and scrubbed the floor the grout would render a sandy substance, especially newly laid tile. Since the grout is part mortar and part sand when you scrub it sand will render off the grout. The only way to counter this is to use an epoxy grout, which most tile people do not like to use because it is extremely difficult to remove from the tiles and has a very short “work time”. Since this was not specified by her, nor was she charged the difference in the cost, so it was not used. All of her complaints are about cosmetic issues, not structural, electrical, plumbing or mechanical. All of the supposed problems are some hairline cracks in drywall around her plastic walk in shower. Plastic and drywall are two dissimilar materials and will swell and contract at different rates, so, at our expense, we were going to cover the drywall with tile, but it just wasn’t fast enough for the member. We work very hard to have satisfied customers but we don’t think anyone could ever satisfy her. Signed, James L. Owens, President M & O of Pensacola, Inc.

    Contact information

    4601 Clara St, Pensacola, FL 32526

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Kitchen and Bath Remodeling,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    Homebuilders,
    General Remodeling

    FAQ

    M & O of Pensacola Inc is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: Closed

    M & O of Pensacola Inc accepts the following forms of payment: Check
    Yes, M & O of Pensacola Inc offers free project estimates.
    No, M & O of Pensacola Inc does not offer eco-friendly accreditations.
    No, M & O of Pensacola Inc does not offer a senior discount.
    No, M & O of Pensacola Inc does not offer emergency services.
    No, M & O of Pensacola Inc does not offer warranties.
    M & O of Pensacola Inc offers the following services: Residential & commercial full service general contractors providing building & remodeling services for new and established homes and businesses.

    Contact information

    4601 Clara St, Pensacola, FL 32526

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    Closed