Kelson Plumbing LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Prior Navy Seabee, Licensed, Insured & Bonded Plumber for Residential projects. Free Quotes available! We offer a wide range of plumbing needs from service calls, water heater installation, gas work, re-pipes, new installations. Please call us for any questions.

Business highlights

12 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Services- Commercial, Drain Cleaning/Unclogging, Floor & Laundry Drains, Frozen Pipes & Drains Thawed, Plumbing, Garbage Disposals, Gas Lines Installed & Repaired, Leaks Detected & Repaired, Pipe Replacements & Repairs, Residential, Sewer Lines Installed & Repaired, Showers & Tubs Sinks, Toilets & Faucets, Sump Pumps Installed & Repaired, Water Heaters - Standard, Water Heaters - Tankless, Water Lines Installed & Repair

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
2%
3
1%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 107 reviews

Jo K.
02/2021
1.0
plumbing
  + -1 more
never returned call
Description of Work: replace faucets
Rating CategoryRating out of 5

ron W.
12/2018
5.0
plumbing
  + -1 more
Great job.
Description of Work: Replace sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kelson Plumbing LLC
Thank you for your business!

MIKE D.
06/2014
5.0
plumbing
  + -1 more
It went smoothly, Mr. Kelson did a fine job. I didn't know any plumbers in Pensacola and we turned to Angies List for a plumbing contractor. He was very reasonably priced, very fast and efficient.Thanks, Mike Dean, Mike Dean Construction LLC.
Description of Work: Kelson Plumbing reworked the plumbing on a house that I'm remodeling in Pensacola.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Kelson Plumbing LLC
Thank you for your business!

Richard M.
06/2014
5.0
plumbing
  + -1 more
He did a great job and was very thorough. He had all the parts he needed on his truck so that was convenient. I also like the fact that I'm supporting an ex-military man by hiring him. I've already hired him again to do some more work in my bathroom.
Description of Work: Replaced my kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Kelson Plumbing LLC
Thank you for your business!

Norma J C.
05/2014
1.0
plumbing
  + -1 more
Sent this company a message through Angie's list to request estimate/service. It has been 5 days and there has been no response from them. Don't waste your time.
Description of Work: Sent this company a message through Angie's list to request estimate/service. It has been 5 days and there has been no response from them. Don't waste your time.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Kelson Plumbing LLC
(Member name removed), I responded to your email earlier and just now read your review. I will be contacting Angie's list ASAP to see if the option to email through Angie's list can be removed. Email is not my main source of communication, my phone # is listed and my phone is on me at all times. I am just a one man operation, and do not have time to be on a computer. I apologize that I did not get to your email, however if you would have called I would have already visited with you for a free estimate. I do not believe that deserves an F rating.

Nelson C.
05/2014
1.0
plumbing
  + -1 more
Called on 5/8/2014 and scheduled an appointment with Mr. Kelson for repairs to my pipes for the next morning. Mr. Kelson stated that he would be there at 7:30 AM to make the repairs. I recieved a call from Mr. Kelson at 9:15 AM that morning telling me that the appointment had "Slipped His Mind," and that he would not be able to get to the repair until next week. The worst part is that our house is one of the houses that got flooded out in the recent storm, and we were desperate to have water for the clean up. Mr Kelson was made aware of our dier situation in our initial conversation, and the best that he can come up with is that it "Slipped his Mind." How does a guy this irresponsible and unprfessional win the Angie's Super Service Award???
Description of Work: Called on 5/8/2014 and scheduled an appointment with Mr. Kelson for repairs to my pipes for the next morning.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Kelson Plumbing LLC
I apologize for your experience. I was under the impression per our conversation that there was some wiggle room on the time frame, since I advised I was extremely busy, but I would be able to get to you. You advised that you were out of town and you or the tenants were not in the house, but you needed me there as soon as possible. I had an emergency call that morning with people living in the house that needed me to be there immediately. Time got away from me and I apologize I did not promptly call to advise of the situation. With the flooding and devastation to our town things have been hectic for everyone. Again, I apologize for your experience.

James M.
05/2014
5.0
plumbing
  + -1 more
Called Charlie in the morning for some preventative plumbing issues. He responded by noon, expertly completed the work, and charged a reasonable rate. You can't ask for any better service!
Description of Work: Serviced all 3 toilets - replaced all flappers and toilet mechanisms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Kelson Plumbing LLC
Thank you for your business!

Robert W.
05/2014
5.0
plumbing
  + -1 more
He came the same morning that I called and did a very professional job. The only small problem was that he lowered the water level in the tank; it was for good motives, to save water, but it turned out that our old toilet does not work well with less water. So I called him and he came back and raised the water level back to where it had been, at no extra charge. I really enjoyed dealing with him because he was easy to communicate with, prompt to respond, and does very professional work.
Description of Work: replaced a toilet tank inlet valve that was gunked up with mineral deposits.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Response from Kelson Plumbing LLC
Thank you for your business!

Carole T.
04/2014
5.0
plumbing, water heater repair
  + 0 more
ensacolaJob went great. He was on time and called before coming out to let us know. Very nice young man. He is also the owner. He did a very neat work and cleaned up the mess and hauled away the water heater.
Description of Work: Plumber replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Response from Kelson Plumbing LLC
Thank you for your business!

Aaron M.
03/2014
5.0
plumbing
  + -1 more
Very professional, very skilled, very affordable, one of the best experiences I have had with a contractor!
Description of Work: Replaced joint where toilet attaches to floor and installed new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Kelson Plumbing LLC
Thank you for your business!

Margaret C.
03/2014
5.0
plumbing
  + -1 more
I just moved into this house and I had another plumber come in and look at what was to be done and he wanted to change out the whole plumbing system. I called Kelson and explained that I was on a fixed income and had to do things in stages and he was very understanding. He did what absolutely had to be done and nothing more. He was agreeable to the "band aid" method. I will definitely use him again the very next time I need a plumber. I have already told him that he will be the one I use when I have the money to upgrade my plumbing and gas systems. Thank you, Angie!!!
Description of Work: Fixed some leaks, changed faucet, hooked up stove, checked out safety of gas pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Response from Kelson Plumbing LLC
Thank you for your business!

Tony A.
03/2014
5.0
plumbing
  + -1 more
Charlie arrived on time and provided me with a plan of action for replacing/repairing the pump. After he checked out the pump he said the pump needed replacing and that he would get a new one and return in 40 minutes. He did not charge me for the time spent picking up the new pump. He gave me a military discount (10%) when I didn't ask for a discount. He cleaned up the work area so well that I couldn't even tell he had been here. I would highly recommend Charlie for any plumbing job.
Description of Work: Charlie Kelson replaced our Septic tank pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from Kelson Plumbing LLC
Thank you for your business!

FRANK S.
02/2014
5.0
plumbing
  + -1 more
It went very well. See details above. WHEN I CALLED HIM BACK TO CHECK A SUSPECTED LEAK WITH THE FIREPLACE, HE RESPONDED QUICKLY AND SET UP A TIME AT THE END OF THE NEXT DAY AND FIXED IT. I AM VERY SATISFIED AND PLEASED WITH HIS WORK.
Description of Work: MR. KELSON INSTALLED A GAS LINE WITH A SHUT OFF FROM MY METER TO OUR FLORIDA ROOM AND THE GAS FIREPLACE. He also installed a new bath tub spout in my tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$557

Erica S.
02/2014
5.0
drain cleaning, plumbing
  + 0 more
On time, professional, and very nice. Will use again in the future!
Description of Work: Unclogged our septic grinder.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Denise O.
02/2014
5.0
plumbing
  + -1 more
He arrived on time. He was worked quickly. He came on the same day I called him. The price was better than another company I used. He gave me advice on ways I could avoid future plumbing problems as well as some simple alternate solutions that will save me money. I feel like he has the interest of his customer in mind. Very nice to work with.
Description of Work: Mr. Kelson repaired a plumbing problem in my outdoor shower. and discussed an indoor plumbing project I was considering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

marty W.
02/2014
5.0
plumbing
  + -1 more
Very responsive, professional, and fairly priced. Will definitely use again!
Description of Work: Repaired toilet seals

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kelly H.
01/2014
5.0
plumbing
  + -1 more
Had a clog with water backing up into my master bathroom. Water was coming up from under my toilet, bath tub, shower. Basically I had water everywhere. After making several calls and being told they don't service where I live, I came across Charlie. He told me what to do to control the problem but said he would not be able to make it to my house until the next day. That was 2 days earlier than anyone else. He came and got right to work. Solved my problem and also gave me some tips and advice about my septic tank. I was very satisfied and would certainly recommend him to anyone.
Description of Work: Cleared a backed up main line clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Bryan E.
01/2014
5.0
plumbing
  + -1 more
We discovered the broken water line after 6PM and had to cutoff water the entire house. I read the Angie's List reviews and contacted Kelson Plumbing. He answered my call after only two rings and was very responsive. He asked if I felt that it was an emergency or if I was ok waiting until the morning. Even though he had a previous appointment in another section of town he agreed to squeeze me in early in the morning. He arrived around the time we discussed and quickly found the problem. He was very personable and professional. He noticed that the water lines used in the construction of our house were not the standard lines but fortunately he had the necessary parts. Apparently the line into the house was never constructed properly and it was just a matter of time before the line broke. He repaired all the connections and water was restored in about an hour. He did an outstanding job and the cost was reasonable for labor and parts. I highly recommend him and I will use him for future needs.
Description of Work: Repaired a broken water line between the water meter and the house cutoff valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Bruce B.
10/2013
5.0
plumbing
  + -1 more
~~The man Mr Kelson Did AN Outstanding job he was very Efficient , Cost Effective & Smart Would Recommend This Man!! He wanted to now if the plumbing was towards the front or back of the house & then proceeded to have my Husband know everything he was doing in the yard for the House * & Explains it all PLUMBING!! MR. KELSON Then he Dug up part of the yard & showed My Husband how & where the problem stems from he then told my Husband the steps that needed to be Taken for this job to be done & correct !! The first Step he was fixin on finding out what the problem is & where it originated from the 2nd step to see if he could fix the Big Ole Problem & the 3rd is to get him back here for a Bigger Job which is the lines that feed into the Septic System !! YIKES !! THAT WILL COST AN ARM & A LEG YA'LL !! The man did the first step & informed us we needed to get our Septic System Flushed out then we shall see if it works to take care of the Problem if NOT He has to come back in a couple of weeks & do a Big Ole Job On the Lines !! That will be very Costly INDEED !! The point is he was Saving Us Money from being Open & Honest from the start before he does anything he asks your Permission & Explains it ALL l~ The Man MR. Kelson is Well Worth the Time & Money He Has an A from My Husband & I For all that applies !! He was the only Plumber that was willing to come out in the Dark to work in the Yard last Night We Needed Someone Right Away !! MR KELSON TO THE RESCUE YA'LL !! HIGHLY RECOMMEND THIS MAN !! :)
Description of Work: THE Gentleman was very Patient & Good .He took the cover off the back & watched the water level & tried flushing the toilets & running the water to get an idea which way the plumbing was going into the front or back of the house & dug a Big ole hole !!! He then proceeded to fix what he could the next step is to get the Septic men Down here to pump out the septic system Then if the Backup come again he will do step 3 which is the lines that fed off that !! HE Was here late trying to fix all he could he did A Big Ole Heap of Work !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Connie O.
09/2013
5.0
plumbing
  + -1 more
Very nice, prompt and professional. Honored his coupon with Angies list also.
Description of Work: Toilet was leaking from tank into bowl. He repaired the leak and found other parts that were just about to break. He showed me those and I had him replace those as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Peter G.
09/2013
5.0
plumbing
  + -1 more
Nice guy. Works well and tries to get it done fast to keep the cost down.
Description of Work: fixed the bathtub drain and replaced it properly due to another plumber installing wrong. replaced some water lines

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Faye W.
09/2013
5.0
plumbing
  + -1 more
Charlie completed his first job for me on 8/10/13 (See my review of that date). I had him back a second time on 8/14/13 to replace a shower diverter and a bathroom faucet in an older condo. He worked tirelessly into the early evening to finish the job after having already put in a long day on a complex job elsewhere. He did a great job, was thorough, quick and courteous. His charge for parts and labor was fair. I will definitely call him again next time I need a plumber.
Description of Work: Completed 2 additional jobs for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

Faye W.
08/2013
5.0
plumbing
  + -1 more
I just added this great plumber to my list of home maintenance resources! Charlie Kelson stopped the leak from the base of a toilet and fine-tuned the flushing mechanism. He was personable, knew what he was doing and was clean with his work. He took a look at 2 other issues I hadn't planned to address today. He's coming back next week with the parts he needs to replace a bathroom sink faucet and a shower diverter. I will definitely be recommending him to my friends and family.
Description of Work: Repaired the water leak from the base of a toilet; cleaned and tightened a bathroom sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Caryl M.
05/2013
5.0
plumbing
  + -1 more
The first time we met Charlie, we knew to add him to the contacts list in our phones. Always friendly, punctual, professional and trustworthy. He is very respectful of your home and takes care to not make or leave a mess behind. Highly recommended.
Description of Work: Kelson Plumbing ( Charlie) reworked the plumbing to two of our bathroom sinks during a remodel. Additionally, he corrected leaking plumbing in the bathrooms prior to the remodel. Also, during a water heater "emergency" he came on a Sunday evening and than over the next few days worked hand in hand with our Electric Company to get our hot water on and our home safe. We recommended Charlie to our mother who has also used him on a couple of occasions for miscellaneous plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jason M.
05/2013
5.0
drain cleaning, plumbing
  + 0 more
It was great! He was prompt and he beat all the other competitor's prices, and he was a very friendly guy! I even use him on my rentals, he made a good impression!
Description of Work: He reset four toilets, relocated a hot water heater, changed out my bathroom fixtures and replumbed a tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Contact information

5810 PENNY AVE, Pensacola, FL 32504

http://kelsonplumbingllc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC1428575
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling

FAQ

Kelson Plumbing LLC is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Kelson Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Kelson Plumbing LLC offers free project estimates.
No, Kelson Plumbing LLC does not offer eco-friendly accreditations.
No, Kelson Plumbing LLC does not offer a senior discount.
Yes, Kelson Plumbing LLC offers emergency services.
Yes, Kelson Plumbing LLC offers warranties.
Kelson Plumbing LLC offers the following services: Plumbing Services- Commercial, Drain Cleaning/Unclogging, Floor & Laundry Drains, Frozen Pipes & Drains Thawed, Plumbing, Garbage Disposals, Gas Lines Installed & Repaired, Leaks Detected & Repaired, Pipe Replacements & Repairs, Residential, Sewer Lines Installed & Repaired, Showers & Tubs Sinks, Toilets & Faucets, Sump Pumps Installed & Repaired, Water Heaters - Standard, Water Heaters - Tankless, Water Lines Installed & Repair
ask for details

Contact information

5810 PENNY AVE, Pensacola, FL 32504

http://kelsonplumbingllc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day