I was pleased with their service. They did an amazing job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joann D.
03/2023
5.0
everything was excellent
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ross M.
02/2023
5.0
Same day response.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patti B.
02/2023
5.0
They were awesome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tony K.
11/2022
5.0
Very professional, very knowledgeable explain the hold process, great customer customer service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Yvonne W.
05/2022
5.0
They did a great job and explaining information when a situation like this occurs and what maintenance to do since I am a first time home owner/buyer
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Margaret T.
03/2022
5.0
Performed an excellent job and finished ahead of schedule. Crew was polite, efficient, tidy and prompt. I intend to continue to use this contractor for any future work and plan to recommend them to friends and acquaintances!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$13,000
Omar A.
01/2022
5.0
Hugh and his team are great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert J.
01/2022
5.0
Very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,080
YVONNE L.
12/2021
5.0
Hugh and his team helped me choose the best system for my needs keeping my limited budget in mind. The service was scheduled for a couple weeks out but they had an opening and got to my house 10 days earlier than planned! They were professional and respectful and seemed to really enjoy doing their work. I recommend Hugh's Air Repair and would use them again for any additional work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kenneth C.
11/2021
5.0
Very professional, helpful, and thorough. He worked until we were happy with the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$89
Robert K.
06/2021
5.0
I would recommend them, he was courteous and on time!
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michele V.
05/2021
5.0
Very polite and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frances R.
05/2021
5.0
Wonderful experience. Very professional. Were able to correct issues found during inspection prior to selling our home. They were very quick and explained all steps of the process.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
$103
james s.
04/2021
5.0
Highest recommendation! Extremely professional, friendly, courteous and honest. Very informative.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eric M.
04/2021
5.0
My central air conditioning system abruptly quit working. I reached out to several companies. Most didn't answer the phone or return my calls. However, Hugh's Air Repair did. And unlike the others, they could install my new system in just a couple days - and for $1,300 less than their competitors. They also gave me a military discount, which I greatly appreciate. The two techs that were sent to my house, Adam.and Shaun, were wonderful. They were very nice, respectful and knowledgeable. They actually made this whole experience even better. I'm always iffy about strangers coming into my home, but these guys seemed more like family than anything else. I highly recommend Hugh's Air Repair for all of your ac needs!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,570
john J.
03/2021
5.0
Very friendly and prompt
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ryan P.
03/2021
5.0
Outside AC unit was making a loud noise when turning off. Scheduled an appoint on their website to get a quote for a new system. Hugh promptly emailed me to schedule an appointment. Got a text and call when Hugh was on the way to my house. He arrived on time and brought tools to investigate my issue. Hugh quickly identified the issue being the fan blades falling apart. No pressure from him to get a new system and instead he recommended fixing the blades to get another season out of it. Hugh was able to quickly find a replacement and worked with me to schedule someone for the next day to replace the blades since it was already late in the day. The next day I got a text and call from Thomas when he was on his way. Thomas showed up on time and got to work. Thomas did an excellent job replacing the blades and cleaning up. The price for the parts and labor was affordable. Both Hugh and Thomas were very friendly, very knowledgeable, and here when they said they would be. Will be recommending them to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Samuel L.
03/2021
5.0
Excellent service Quality top notch workmanship Very attentive to customer needs Very informative Prompt and in time Consistent follow up after completion of job to address any customer questions or concerns
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Shannon M.
03/2021
5.0
These people are awsome they are honest don't try to screw you over and great prices they got the job done for me today and I'm very happy with their business thanks guys
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$80
Willie D.
01/2021
5.0
These guys were very honest about the work that I needed to get done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$79
David J.
01/2021
5.0
Timely, courteous , work was first rate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy C.
11/2020
5.0
I was very happy with the quick reply and service I got with Hugh's Air. While my problem was pretty simple, the repairman explain how it happened and how to prevent it in the future. I have been very satisfied and pleased with their service and will definitely use them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$151
anish n.
11/2020
5.0
I am a retired A/c Man living in Nashville. I hired them to install a Heat pump at my son house in Pensacola . They were on time and did an Excellent , Super job Thanks
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John E.
09/2020
5.0
Highly competent diagnostics, very fast service and knowledgeable repairs. Hugh is personable and explains thoroughly any issue. We decided to contract annual maintenance program which includes service guarantees and discounts. Look no further, Hugh is the one!