Gutter Master

Description of Work: I telephoned t his company and set up an appointment four days in advance for a Friday at 1PM for an estimate on gutter installation. I did not hear from them before the appointment and made sure I was home at 12:45PM on the day of the estimate. At 12:55PM, I called to confirm they were coming out and was told they had decided to not come out because it was 35 miles away and they would save ME money by just giving me a quote over the phone based on the information they had from google earth (picture of house) and the county measurements of square footage - but NO they did not even have that estimate ready at that time but would call me later that day and email me a copy. Had not received call or email by the next AM and so I called and left a message and then they sent the estimate via email only that afternoon. The estimate was a fair price but I knew after speaking to other companies that because of the fence location the downspout situation in the front of the house was tricky and I needed them to actually see the issue to see if they could do the work and the pictures from google earth were before the fence installation. I left them TWO messages about this and asked if I could send them a cell photo of issue and NEVER heard from them again. First, I lost a day of work because of their unprofessionalism and them they followed up by being ruder and not responding to calls. I can't imagine how bad it would be after they get your money