EMERALD COAST GRANITE AND TILE

Great. Would hire again.

We used two different granite suppliers/installers for our house build. This is important because I got a direct comparison between two local businesses in this market. We decided to use Emerald Coast for the kitchen counter tops since Superior Granite ran out of the granite we wanted and this would have delayed our build. Superior did all the other countertops in our hose (4 baths and a laundry). In hind sight, I should have waited. Fit and finish of our kitchen done by Emerald Coast is overall sub par compared to Superior. Service is lacking as well. To summarize, we had issues with the finish quality of seams in the counter tops, as well as buffer marks/swirls on the counters. They routinely blamed the other subs for issues with the buffer marks and swirls, but no one else besides their tech (Mike) has run a buffer in our kitchen and the countertops were covered with cardboard to prevent damage from anyone else. It has taken over 18months to get to a point where they (Marcy) finally said we are "out of warranty" and they will not perform more work. So basically, we have a few swirl marks left that they refuse to address. Seams are "ok" at best. Marcy will not even return my phone call and sent me a "break up" email saying they won't do anything more. It looks like I will have to call another company (Superior Granite) to fix the issues Emerald Coast refuses to address. My opinion: save yourself the headache, look elsewhere for granite counter tops.

unknown

Well.

Granite countertops were installed for our newly remodeled kitchen contracted through Cabella Cabinerty. First someone came out to do a template for the area needing granite. Then two workers installed the product. They were very PROFESSIONAL and COURTEOUS doing a FANTASTIC job! After finishing they made sure no debris was left. We would definitely select Emerald Coast Granite again should we have need of their products.

Emerald Coast Granite and Tile was the most professional supplier during our home remodeling. They have a great product, the most competitive pricing of three suppliers we researched and the highest level of customer service. They met all commitment dates/times for measuring our counters, making a template and final installation. They allowed us to walk their warehouse of granite inventory and select the very pieces we wanted for our home. They called and E-mailed with updates regarding our project. The installation crew was on time and professional.We had some challenges with uneven tile above the back splash area and they and quot;custom cutand quot; the granite and the end-result exceeded our expectations. We plan to use this company for upgrading three bathrooms. We would recommend this company to any prospective buyers in the Pensacola, Gulf Breeze, Pace, Milton, Navarre or Fort Walton, Florida area.