Description of Work: I want to compliment East Bay Plumbing for excellent service, and most of all very honest and ethical. I have a rental property in Navarre and Tony the owner went out to replace my hot water heater as he was advised that the leaking valve required a new water heater. Tony checked out the unit and said he could fix the valve and no need to replace the unit, saving me hundreds of dollars. As I was out of town, he could have replaced the unit but was honest and did the ethical and professional job of fixing a minor problem and then not even charging me for the repair. Trustworthy is an understatement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary M.
08/2015
5.0
plumbing
+ -1 more
.
Description of Work: Date of service- 4-30-15. Cost of service $120.00
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary M.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: They are great. They are efficient, clean, and very quick!
Rating Category
Rating out of 5
Yes, I recommend this pro
MICHAEL W.
06/2015
2.0
plumbing
+ -1 more
unknown
Description of Work: Toilets replaced ring in one! Would not recommend in the future!!!! Price went up from $50 to $150.00, was arrogant and rude, did sloppy work. I called him to come back and clean Ll the putty off the toilet bowl......etc Mike Wilson
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$150
GARY L.
06/2015
1.0
plumbing
+ -1 more
unknown
Description of Work: They never returned my call.
Rating Category
Rating out of 5
Stephen M.
07/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: They showed up within two hours of my call. My washing machine emptied into the tub due to a blockage and overflowed all over the bedroom. They cleared the blockage by climbing on the roof and snaking down into the plumbing. It took 30 minutes and cost 175.00. Steep, but I couldn't have done it myself and they gave a generous military discount. This is the second time I used them and I met the same two gentlemen each time. They're local, professional, friendly, and focused on customer service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$175
philip J.
05/2014
1.0
plumbing
+ -1 more
unknown
Description of Work: Did not return my call
Rating Category
Rating out of 5
CHARLIE F.
02/2014
5.0
sewer cleaning
+ -1 more
.
Description of Work: Installed sewer grinder pump with new breaker. Replaced old one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
kathleen C.
02/2014
1.0
plumbing
+ -1 more
No call back
Description of Work: I called and left message and my location with call back number . Company did not return my call
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Ashley R.
05/2013
5.0
plumbing
+ -1 more
Very good
Description of Work: Replaced kitchen and bath faucets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Gerald H.
01/2013
5.0
plumbing
+ -1 more
Fast and efficient!
Description of Work: Bathroom plumbing repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Vann B.
11/2012
5.0
plumbing
+ -1 more
Great!!
Description of Work: They were busy on the first day, so could not make it out until the next day, which was fine for me. They replaced a part in the bathtub faucet and suggested I get the tool to handle that part in the future. Afterwards I asked them vairous questions about long term plumbing issues that they answered. One was more open to being asked questions like this, while they other one seemed to want to go more. Still overall an excellent experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
TODD S.
04/2012
5.0
plumbing
+ -1 more
Tony showed up and went to working repairing my bad hot water pipe, he explained what he had to do and was very quick. I have used plumbers in the past that would not stand in this guys shadow. I would most defiantly use this Company again.
Description of Work: Hot water connection for Washing machine was bad and had to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Al H.
01/2012
5.0
plumbing
+ -1 more
They were very professional courteous quick and prompt outstanding company. I would give them an A plus grade! I would absolutely use them again in the future.
Description of Work: I used them for plumbing work at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph R.
01/2012
5.0
plumbing
+ -1 more
Job went well. I discovered that there was kitchen waste water leaking from an old broken cast iron pipe. There were also problems at the sewer junction. Pipe were replaced. The lawn was returned to what it looked like before the trenching.
Description of Work: Replaced older pipes in kitchen to repair a leak problem, as well as connecting to and replacing sewer connection. Were happy to work around my schedule. The work required two trenches approximately 2 feet deep by 12 feet long and 2 feet by 8 feet, Replaced older pipes, connections, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from East Bay Plumbing & Heating
Job was one of those tough ones to bid,due to the fact of the unknowns.My original bid was much higher than the actual cost.The home was built in the 60's,resulting in cast iron and orange-burg being used for drainage pipes.This always makes it difficult to estimate,but things worked out for best.The job went a lot smoother than expected and we were able to do the job for much less.
Laurie G.
12/2011
5.0
plumbing
+ -1 more
they called and arrived when they said they would prepared to do the work. they analyzed the problem and gave me the alternatives of what to do. they replaced the disposal quickly and professionally.
Description of Work: replaced garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Mary B.
06/2011
5.0
plumbing
+ -1 more
They did really good.
Description of Work: They checked our fuse box for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sue F.
06/2011
5.0
plumbing
+ -1 more
The water filtration system we had for a long time had to be taken out of service and removed. We were unhappy with the company that serviced it and couldn't fix the problem of constant regeneration. So we needed a new whole-house filtration system. The old system consisted of a couple of tanks that sat outside our garage, visible from the street, and looked terrible. We wanted something inside and smaller, as we had previously used in a prior home. This was discussed with East Bay Plumbing during a routine plumbing call, and we found they carried exactly what we needed. Arrangements were made to get the right equipment and install it at a later date. Please note that the $425 included both the cost of the equipment and the installation. They arrived promptly, and accommodated our desire to have the equipment located in a particular spot so it wouldn't interfere with other items in the garage. They worked professionally and efficiently, and cleaned up before they left. Of course the water had to be shut off in order for them to do the installation, but they minimized the time. We found East Bay Plumbing through Angie's List and we've used them twice already. They're the best plumbers we've found in the area and we'll definitely call them any time we need plumbing work done.
Description of Work: Installation of a whole house water filtration system. This included re-routing some pipes through a brick wall, so the system would be inside the garage instead of sticking out like a sore thumb next to the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Sue F.
06/2011
5.0
plumbing
+ -1 more
We called East Bay Plumbing because our water bill had a serious spike, and we thought we had a broken line somewhere, particularly since a fencing contractor had broken the main line once. We also had a leaky faucet and a leak around the sprayer on our kitchen sink. They were very prompt and listened carefully to what we had to say. They determined that we had no broken line and that the spike in the water bill was due to our old water filtration system that had been regenerating continuously before we took it out of service. They showed us that the meter wasn't running if we didn't have water turned on, so there couldn't be a leak. They quickly repaired the leaky faucet and started to work on the leak around the sprayer, which turned out to be difficult because of the sprayer itself. They also said they'd have to replace it with a chrome one instead of brushed nickel, at least temporarily. We explained that it didn't matter because we were having the kitchen re-done in a couple of months. So they said, and quot;Well, don't bother with this leak then. It's not worth what we'd have to charge.and quot; So they didn't do any unnecessary work, even what we thought would be needed. They were patient and professional about explaining things to us, and cleaned up thoroughly when they were done. As we were in need of a new filtration system, we talked to them about it and found they could supply exactly what we wanted. But that's a later call.
Description of Work: Review of problems that had been occurring. Also repair of a leaky faucet. Provided advice regarding repair of a separate leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Lori B.
04/2011
5.0
plumbing
+ -1 more
very well. Everything in good working condition after repair.
Description of Work: sump pump repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Joanne A.
09/2010
5.0
plumbing
+ -1 more
When I phoned I asked for a guote for their hourly rate. It was $10 more than the plumber I used before but their service was worth the differnce. I was able to get an appointment the morning after I called. The plumbers were on time, infact arrived a little earlier than I expected. They completed the job in about thirty minutes. Both gentlemen where polite and professional. My only suggestion would be that they wear shoe covers if the customer has white carpeting, which I do. The price mentioned above included the cost of the parts as well as the labor.
Description of Work: Removed a tooth brush from drain pipe under bathroom sink, repaired a dripping faucet in bathtub, replaced flushing handle on the toilet.
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Service Categories
Plumbing,
Water Heaters,
Sewer Cleaning,
Septic Systems
FAQ
East Bay Plumbing & Heating is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 AM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
East Bay Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, East Bay Plumbing & Heating offers free project estimates.
No, East Bay Plumbing & Heating does not offer eco-friendly accreditations.
No, East Bay Plumbing & Heating does not offer a senior discount.
Yes, East Bay Plumbing & Heating offers emergency services.
Yes, East Bay Plumbing & Heating offers warranties.
East Bay Plumbing & Heating offers the following services: Plumbing Repair, Construction, Repair & Replace Plumbing Fixtures. Slab Leaks, Sewage Grinders, Water Heaters, Toilets, Gas Lines, Septic Tank & Drainfields.