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COLDWELL BANKER

4.0(
3
)

Real Estate Agents

About us

Coldwell Banker United, Realtors® is the #1 company in the Coldwell Banker network of independently owned affiliates as measured in transaction sides and adjusted gross commission income. According to "REAL Trends®" a leading industry trade publication, the company, in 2012, was ranked #8th nationally among all real estate companies in transaction sides and #9th nationally among all real estate companies in sales volume. The "REAL Trends®" report is a compilation of nationwide studies of leading real estate companies that represent a comprehensive collection of data assembled on the leaders of the residential brokerage industry. Coldwell Banker United, Realtors® currently operates 59 residential branch offices and three commercial branch offices with a sales force averaging 2,000 sales associates and over 275 employees. The company closed 25,022 transaction sides in 2013 with a sales volume of over $5.7 billion. According to RIS Media's Power Broker Report for 2013, Coldwell Banker United, Realtors® ranks #8 in transaction count and #12 in sales across the Nation. The company is a principal broker with Cartus, a company which provides relocation services to dozens of the nation's top corporations and has the largest market share of any relocation company. This association produces thousands of referrals and third-party listings to the company.

Business highlights

55 years of trusted experience

Services we offer

Coldwell Banker United, REALTORS is a full service real estate company providing both residential and commercial real estate services.

Amenities

Warranties
Yes

Accepted payment methods

Check
Financing Available

Reviews

4.03 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%
Rating CategoryRating out of 5
quality
4.3
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Write a review
Showing 1-3 of 3 reviews
Richard T.
03/2016
5.0
real estate agents
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RYAN L.
02/2014
2.0
real estate agents
  + -1 more
Punctuality was not very good at all, the quality and responsiveness were also to be desired. There were some details that were missed prior to closing that overall affected the purchase of our home. In the negotiation part, our Realtor was trying to make us offer the highest price possible and pretty much ignored the offers that we were wanting to give to the sellers. When we said we wanted to give a counter offer, I was questioned about how bad I really want the house and that my offer wasn't a "real" offer. Very unprofessional as we were the ones writing the check, eventually they listened to what we wanted but it really made us mad about that.
Description of Work: .
Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from COLDWELL BANKER
The Realtor representing Coldwell Banker United, REALTORS in this transaction, was late for one appointment with the buyer. The agent was in the middle of a negotiation, called the buyer to apologize and to reschedule, however the buyer agreed to wait. The agent was 15 minutes late to the appointment and did not pick up on any animosity by the buyer since the agent had called ahead offering to reschedule. Regarding the negotiation of the price the buyer was offering the seller for the house, the Realtor pointed out any offer that was not within market range and encouraged the buyer, based on their interest in the property, to consider offering a price within the market. However, the Realtor did make it clear to the buyer that it was their decision and all offers would be submitted to the seller no matter the price. The buyer’s response in this complaint that the Realtor was trying to get the buyer to offer the highest price possible, ignoring the offers the buyer wanted to make, does not reflect the experienced advice the Realtor actually gave to the buyer. Following the purchase of the home and post closing the buyer experienced a bad roof leak. Prior to purchasing the home, the buyer requested and received a home inspection. The Realtor followed up with an approval of all needed repairs from the home inspection, as well as, other repairs requested in the contract which the buyer signed. When the Realtor received the complaint regarding the roof leak and the buyer mentioned suing for damages, the Realtor's sales manager took over communications. The sales manager reached out and spoke to the buyer and realized that he was very angry at the seller for not disclosing the problem with the leaking roof prior to closing. The buyer chose to sue the seller and the seller’s real estate company. Coldwell Banker United, REALTORS was not party to the lawsuit. The manager at Coldwell Banker United, REALTORS did stay in contact with the buyer to show that the company was concerned for the family, but CBUR was limited as to what could be said due to the impending legal matter. In summary, Coldwell Banker United, REALTORS supports the actions taken by our Realtor and sales manager in this matter and feel the buyer’s consumer complaint does not fairly portray the actions taken by CBUR or the Realtor representing the buyer.
Bob T.
09/2012
5.0
real estate agents
  + -1 more
She is professional, efficient and on top of her game. She is very diligent at getting everything taken care of.
Description of Work: Carissa Carisse helped me buy a home and helped me sell some property.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    4475 Bayou Blvd, Pensacola, FL 32503

    www.cbunited.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Real Estate Agents

    FAQ

    COLDWELL BANKER is currently rated 4 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    COLDWELL BANKER accepts the following forms of payment: Check,Financing Available
    No, COLDWELL BANKER does not offer free project estimates.
    Yes, COLDWELL BANKER offers eco-friendly accreditations.
    No, COLDWELL BANKER does not offer a senior discount.
    No, COLDWELL BANKER does not offer emergency services.
    Yes, COLDWELL BANKER offers warranties.
    COLDWELL BANKER offers the following services: Coldwell Banker United, REALTORS is a full service real estate company providing both residential and commercial real estate services.

    Contact information

    4475 Bayou Blvd, Pensacola, FL 32503

    www.cbunited.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM