Budget Appliance Repair Of Pensacola Inc

Very well, Timothy was engaging and professional.

He knew the problem from the start. Opened the dryer up and found the faulty part and replaced it. Very professional work.

Kevin arrived right on time and completed the repair in less than 30 minutes. Very pleased with his professionalism and this company.

Professional work. B.J. Did a great job explaining the work needed and the price! Good job . Good price. fast!

.I am impressed with this company! My ice maker had stopped working. I called them at 4 PM on Wednesday afternoon, and their mechanic was at my house at 8 the next morning. He quickly found the problem, which required ordering a replacement part from the Samsung factory. Realizing that it might take several months to get the new part, he performed a temporary fix that he believed would last a long time He spent 1 and 1/2 hours in my home. Total charge was $45.00. I will definitely use this company again. If a replacement part costs them $73, then that is what they charge you. No mark up on parts prices. I will definitely use them again in the future.

The tech, Kevin, was very personable, prompt, and a great communicator. I can think of no way that he could be more efficient and professional. I have been dealing with people for over sixty-five adult years and, in one hour, Kevin impressed me that he is one of the best professionals that I have encountered. I am eighty-five years old.

It will be a few days before I know for sure the refrigerator is really fixed. But right now I'm very happy

Initially started out very well. Our washer wasn't draining out the water from the tub. They were quickly responsive, courteous, and said the problem probably was a pump, since there were no blockages found upon inspection. They said they couldn't guarantee it was the pump, but that it was the most likely culprit, and less expensive than the alternatives. This sounded fair and reasonable, and they returned to replace the pump in short order. They said if the problem continued, the source would be one of two electronic parts. Unfortunately, the problem persisted and we called them. They said it would be hard to determine which of the electronic parts needed replacing unless they knew what lights, sounds, cycle patterns were occurring. No problem for us-that makes sense-so we watched and documented what exactly went on. Then we called them, told them, and they said that it let them know which electronic part needed replacing and they would order it. Now, the bad part...we never heard from them again. We called once a week for three weeks-only got an answering machine-and left messages asking what the progress was. Never received a call back. We called again and asked them to please let us know if they were ever coming or if they couldn't get the part or if they were not interested in doing the job. No response. Given their excellent ratings, our very satisfactory use of them a number of years ago, and their initial prompt and courteous response, we were very surprised at this outcome, and sorry to have to report what happened.

Tim came on Saturday to trouble shoot our washer issue. When I described the noise to him, he thought it would be something very serious, after further investigation - it was an a bra underwire stuck between the steel and plastic tubs. He's also looking into fixing my oven, which seems to stump every appliance repair person I contact. ~ julia

Great. He trouble shot the washer. And, fixed it in short order.

Replaced belt and drum rollers. Very courteous and efficient technician. Reasonably priced. Would recommend to family and friends.

repaired control console, very responsive and punctual. reasonably priced

Called multiple times, could not get a live person. Left a message - NEVER HEARD FROM ANYONE! Hard to see how this could be a preferred provider

Budget arrived on time and got the machine totally balanced and it works better now than when we first bought it and Lowes installed it. I would highly recommend Budget and use them in the future.

He explained everything to me as he did the repair. I was about to beg for help in returning the rather large microwave to its original location, but the repairman (BJ) actually offered to do it for me. I was totally impressed with the punctuality and the quality of the work done. |One note: they have no physical location to drop off appliances; they make house calls exclusively . That was a major convenience in my case. I will call Budget Appliance Repair exclusively from now on.

Dishwasher had leaked suds and water, and the fridge had stopped working. Daniel Brand checked out the dishwasher and could find nothing wrong. He surmised that there was too much detergent put into the disher.He was right. A scrubbing brush with a built in tank of dishwashing liquid had been put in the dishwasher and it caused the overflow of suds. He next checked out the fridge and diagnosed a failed compressor. Daniel was very professional and knowledgeable.

The display on our oven went out. Tim came and diagnosed the problem. He had to order the part, but it didn't take long to arrive. A new built-in like ours was over $1000.00, so this was worth the repair. It has been a couple of weeks, and it works fine. I have used them in the past, and will in the future.

I called Budget Applicance Repair because we had a leaking dishwasher. We thought maybe the problem was a worn out gasket but it ended up being that the dishwasher was not leveled properly during installation and water was overflowing the gasket on the low side. The technician showed up on time, was very professional and took his time to figure out the problem. He also helped repair the mount to the countertop which has not been secured during a recent countertop install. Great service, great price and would recommend to anyone.

Everything went well. They arrived on time, completed the work quickly, and did a good job for a fair price. They were also very professional and didn't leave a mess.

Bottom line..Call these people...They are not trying to put one over one you.

Our Maytag washer was making a LOUD chattering sound on completion of the spin cycle when the brake was supposed to slow down the tub. Dan said he had not seen this problem before in a Maytag but quickly disassembled and diagnosed the problem. The part needed to be ordered (locally) and he returned and completed the repair the next business day. The machine runs smooth and quite again and we don't have to close the door to the laundry room to avoid the grating noise at the end of the spin cycle. I told Dan I was interested in the technical side of the problem and he took time to show me the broken part and how it functioned. This was by far the best experience I've ever had with an appliance service call. The 10% Senior discount was much appreciated also.

Water was remaining in our dishwasher so I called Budget Appliance after seeing many positive reviews on Angie's list. They said they would be out the next day between 9-11 o'clock. At 10:45 I received a call saying he was running a little late but would be here within 30 minutes. As soon as Dan arrived he asked if we had installed a new garbage disposal recently. I told him we had. He knew the problem was a plug that we had neglected to remove from the garbage disposal that was making the water remain in the dishwasher. He quickly dislodged the plug and tested the dishwasher. It worked perfectly. He didn't charge for labor only the cost of driving out and apologized for having to charge at all. We also had a stove element that was not working and he gave me an estimate and what information I needed to provide if we decided to have the stove repair in the future. He was very professional and knowledgeable. I would definately call this company for any appliance repair in the future. We will be able to trust them with an honest estimate and quality repair.

I called Budget Appliance repair because my deep freezer had stopped working. The repairman discovered that it was the electric outlet that had shut off. He flipped it back on and my freezer is now working properly. I appreciate the repairman's honesty. He could have easily taken advantage of the situation and charged me for a repair that wasn't needed. Instead, I just had to pay for the service call.

I have two rental properties; the clothes dryer was not working and the cooling efficiency of the refrigerator was questionable. The service man arrived on time, was professional and went right to work. He explained in detail exactly what was wrong with the dryer and parts had to be ordered. He said it would take at least a full day to receive the parts but as soon as they came in he would return to complete the dryer repair. My tenant was also questioning the cooling efficiency of the fridge and said 'it was on its way out.' I watched the repairman check the freezer and fridge, as well as the coils and asked him to advise me if I needed to purchase a new fridge and/or repair. He said 'neither'. As much as he would like to repair - there was absolutely nothing wrong w/ the refrigerator and/or cooling temps. The dryer parts arrived within a day and he promptly returned to install them - all is now working fine. On another rental property, the refrigerator was leaking water. He thoroughly checked it - and unstopped a plugged up line. I appreciate that the repairman arrived on time, was thorough, informative, professional - If needed, I will use this company again for my rental properties and personal residence.

On the first visit the repair person recommend that my vent be cleaned to help the dryer's heating problem. However, the dryer still didn't get as hot as I thought after the vent was cleaned. I called Budget back. They came back and found the problem. There was no additional charge. The repair person was very nice and helpful. Company fixed the problem. I'm glad because I thought a new dryer might have to be purchased.