Bayfront Plumbing Inc

unknown

They cancelled three times on us so finally we told them we were using someone else. The customer service representative told us that it really should not matter since it is summer time and therefore we would not need to use our gas fire pit. Really rude and inconsiderate customer service.

They did the work for the estimate they gave. They arrived at 0900 and the tractor arrived at 0830. They dug out old pipe that was shattered in multiple places. They removed the old thin wall PVC pipe and replaced it with hard wall schedule 40 pipe and glued all joints. They refilled the trench after inspection and cleaned up the old pipe and was able to drive the car back in the driveway without issues. I was in the process of replacing old cracked driveway. They were took great concern for most of the planted trees and bushes was planning on loosing two trees and only lost one. The job was completed in about 8 hours and 2 hours for the hydro test by the city. The company was very professional from office staff, plumber, and helper. Before starting job asked anybody inside the house needed to use toilet or shower.

unknown

unknown

.

Prompt. Great Service!!!! I would recommend Noah highly. Very considerate. I was missing some parts and he found some on his truck.

unknown

Terrible first impression - the woman that answered the phone when I called was so rude I would never give them my money. I contacted Bayfront Plumbing after reading in their yellow page ad and quot;we repair what your husband fixedand quot; which I thought was clever - when I asked if I could schedule an estimate for a leak coming through the walls on the first floor possibly from the shower on the 2nd floor the woman rudely responded and quot;are you kidding me? how could we give you an estimate for that?and quot; Well, interestingly enough, other plumbers I have called are willing to give me an estimate to investigate our problem. I understand if they do not do estimates as their ad stated since not all plumbers are willing to come out without charging for a service call but there was no need to be so rude. First impressions are everything....I work in customer service and speak to numerous people every day, many of whom have unrealistic, ridiculous requests, but the company I work for would never tolerate such a response to a customer or potential customer. The last thing I needed to hear when I just woke up to a first floor of water was such a response. I am writing this review in the hopes they will see it and not treat other callers in the same manner.

Casey McGee Jr showed up four days after I called to get and estimate without notice of when he would be coming to give said estimate, and begins to get really ugly with my wife and I about having the work already performed and how crappy a job the plumber did. Then goes on to tell me and quot;he has set wheels in motion that he cant stop nowand quot; and that and quot;we brought about problems that we asked forand quot;! What a PETTY, IMMATURE jerk. Grow up! It's sad to me that he is the face of a company doing business in this area. DON'T use them for YOUR OWN sanity and well being!

They are excellent and ndash; great customer service. A real person picks up the phone when you call. They were right on time and very prompt. I would highly recommend them.

did not show up or call

It was great, they did a really good job. They were very friendly, respectful, honest, and gave us options up front on how to do it. One was a cheaper way, a short cut and one was the better way. They were honest and up front, cleaned up afterwards, and did it in the time frame they were recommending.

Saturday at around 4:00 p.m. the outdoor pipe to my garden hose faucet broke while I was removing the hose, causing an uncontrolled leak until the water was turned off at the street. Called three plumbers and couldn't get any of them to come immediately, which was necessary or our house would have no running water, but this company responded immediately and was there within the hour. Very prompt and professional, fixed the problem and restored water quickly, and at a fair price.

Call bayfront plumbing on Thursday 13 2013at 830 . I told them that I had a leak at the base of the toilet and they said they would send someone out as soon as possible. The man arrived at 915 and was ready to work. He replaced the seal on the toilet and found and also found a leak coming from the tank itself. He repaired the leak and was finished by 11 o'clock. Very professional

I was remodeling my kitchen (older home) needed to relocate hot water heater. Since it was a small home 1000sqft I went with the space saving tankless gas hot water heater installed out side. They arrived in the am and by 2pm I had hot water. Very quick and professional.

See comments above. Awful experience!! Buyer beware!!

A job well done, cleanly, neatly, correctly without any delays for forgotten equipment, ect. I am very pleased with the service provided.