ANTHONY'S SEPTIC TANK SVC

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I contacted Anthony's to inquire about having our existing septic tank pumped out and to have risers added because the tank was way too deep in the ground. Our pump was also not working properly, so I made arrangements to have them look at that as well. When I called to schedule the service, the woman on the phone was extremely courteous and wanted to be certain I understood the known costs up front. When I advised her they would need a mini-excavator or tractor to dug up the tank, she even put me on hold to check for the cost of that. They arrived as promised on 1/20/2015, had me sign a release, and began work. About 2 hours into the work, A gentleman named Steve came to the door and asked me to come around to see what we had going on. He spoke to me, and then I asked if he could also call my husband to explain, since there was no chance of me ever getting all of the details correct. Basically, the pump that had originally been put on the tank was not large enough to support the unit. They made arrangements to return the following day to complete the repair and replace the pump. They arrived first thing in the morning and got straight to work. Upon completion, they came out to advise that we would need an electrician to come out and re-wire our waterproof electrical box because the new plugs would not fit properly. They replaced all of the dirt they had dug up and smoothed it the best they could. Despite several heavy trucks driving through my yard, they were very cautious to not do any major damage to the yard or landscaping. Considering the fact that it took 4 men about 6-7 hours to complete all of the work, I feel the price was fair.

You can call them anytime and they will come out. Always prompt and always on time. You never get a sales pitch about needing to replace this or that. We have used them twice and will use them again.

They were professional and courteous and discovered that the tank did not need to be pumped but did discover a root overgrowth problem in the tank and made recommendations regarding treatment. The only problem was that in backing down our driveway, the truck knocked down a small magnolia tree, but that was pretty much unavoidable, and they apologized sincerely for that.