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Ace Plumbing & Drain

Plumbing, Drain Cleaning, Septic Systems,

About us

We offer a 24/7 emergency service. 3rd generation Master plumber, with also a 4th generation servicing as well. We are a small business and don't have all the overhead like other companies in the area, which allows us to keep the cost to a minimum for our customers.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Complete plumbing, natural gas, septic repairs and installations, repairs, new installations, water heaters, irrigation/sprinkler installation and repairs, pumps, lift stations, and more.

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

1.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
2.3
professionalism
1.3
responsiveness
1.3
punctuality
1.3
Showing 1-4 of 4 reviews

Amanda F.
01/2023
1.0
plumbing
  + -1 more
Horrible horrible experience with them...William got snake stuck in the pipe then Dave came said pipe was collapsed in which it was NOT!!! They left there snake in drain for a week and didn't come back until multiple calls. Then wanted me to move the entire bathroom to another location in the home asking almost 12,000 to do so. They were very rude and didn't care that we couldn't use our bathroom at all!! Do not recommend using this company at all!!
Description of Work: To see why plumbing was backed up!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Julie T.
07/2012
1.0
septic tank
  + -1 more
We've had issues with it since the day it was installed. The tank is too small, there's supposed to be a grinder pump, but we've had 2 other plumbers come and say that it's not a grinder pump.
Description of Work: They were supposed to but in a lift station with grinder pump.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Response from Ace Plumbing & Drain
This Job was inspected and passed inspection,

Marie K.
05/2011
1.0
plumbing
  + -1 more
See above.
Description of Work: They were suppose to clean up under a mobile home and replace some bad plumbling and unstop a clog. They only scattered something to cover the smell (which they charged extra for) and didn't replace anything.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,300

Response from Ace Plumbing & Drain
Ace Plumbing came out and repaired the leaking sewer pipes, Ace never said they would clean up the existing mess, It was existing rough sewer all under their trail before Ace arrived, Ace only promised to spread lime over the existing rough sewer to help neutralize the sewer smell , This was not part of Ace Plumbings job to clean, and did so to conduct the repairs..

dianne R.
08/2010
1.0
plumbing, drain cleaning
  + 0 more
They came out and gave me an estimate. I paid them $1200.00 up front. They told me they would start that afternoon or the next morning. 1.5 weeks later they showed up to start the job. They worked for 2 days and I didn't see them again. I would call and they would say the would be here that morning or afternoon or evening. They wouldn't show up. Thanksgiving morning he finally showed up to cover up the new drainline in my yard. The only thing he had to do to finish was to finish hooking the washer to the drainline. The pipe was sticking out of the ground and the other pipe was sticking out of the back of the garage. I called every 2 or 3 days trying to get them to come out to finish the job. I haven't seen them since. In January of 2010 I finally gave up any hope of them completeing the job. I was frustrated at being told everytime I called that he would there in the morning or in and hour or whenever and he would never show up. To top everything off, I've had problems with the toilet backing up because of the drainline.
Description of Work: This company was supposed to hook my house to the new sewer line, clean out the septic tank, then fill in the septic tank. In the process of putting in the sewer drain they were also supposed to hook in the washer that is located in my garage.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

    Contact information

    8861 Gulf Beach Hwy, Pensacola, FL 32507


    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Septic Systems,
    Remodeling - Modular & Mobile Home,
    Sewer Cleaning,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Wells and Pumps,
    Gas Logs,
    Water Coolers,
    Water Heaters

    FAQ

    Ace Plumbing & Drain is currently rated 1 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Ace Plumbing & Drain accepts the following forms of payment: Check
    No, Ace Plumbing & Drain does not offer free project estimates.
    Yes, Ace Plumbing & Drain offers eco-friendly accreditations.
    No, Ace Plumbing & Drain does not offer a senior discount.
    Yes, Ace Plumbing & Drain offers emergency services.
    No, Ace Plumbing & Drain does not offer warranties.
    Ace Plumbing & Drain offers the following services: Complete plumbing, natural gas, septic repairs and installations, repairs, new installations, water heaters, irrigation/sprinkler installation and repairs, pumps, lift stations, and more.

    Contact information

    8861 Gulf Beach Hwy, Pensacola, FL 32507


    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM