Ace Plumbing & Drain

Horrible horrible experience with them...William got snake stuck in the pipe then Dave came said pipe was collapsed in which it was NOT!!! They left there snake in drain for a week and didn't come back until multiple calls. Then wanted me to move the entire bathroom to another location in the home asking almost 12,000 to do so. They were very rude and didn't care that we couldn't use our bathroom at all!! Do not recommend using this company at all!!

We've had issues with it since the day it was installed. The tank is too small, there's supposed to be a grinder pump, but we've had 2 other plumbers come and say that it's not a grinder pump.

See above.

They came out and gave me an estimate. I paid them $1200.00 up front. They told me they would start that afternoon or the next morning. 1.5 weeks later they showed up to start the job. They worked for 2 days and I didn't see them again. I would call and they would say the would be here that morning or afternoon or evening. They wouldn't show up. Thanksgiving morning he finally showed up to cover up the new drainline in my yard. The only thing he had to do to finish was to finish hooking the washer to the drainline. The pipe was sticking out of the ground and the other pipe was sticking out of the back of the garage. I called every 2 or 3 days trying to get them to come out to finish the job. I haven't seen them since. In January of 2010 I finally gave up any hope of them completeing the job. I was frustrated at being told everytime I called that he would there in the morning or in and hour or whenever and he would never show up. To top everything off, I've had problems with the toilet backing up because of the drainline.