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Bitter Blue Lawn & Garden

Lawn Mower & Power Tool Repair, Knife sharpening, Welding

About us

Bitter Blue Lawn & Garden has been servicing South Florida for over 30 years. We have 4 full time mechanics specializing in commercial lawn mower repair, residential lawn mower repair and all lawn equipment repair and sales, including string trimmers, blowers, edgers, generators, pressure washers, tractors and all small engine repairs. We are a residential and commercial equipment small engine repair facility. We are authorized for most residential equipment warranty repair for most gas and electrical equipment.

Business highlights

42 years of trusted experience

Services we offer

Small engine repair. Commercial lawn equipmente sales.

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Discover
Financing Available
MasterCard
Visa

Reviews

4.314 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
7%
3
0%
2
7%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.2
responsiveness
4.3
punctuality
4.4
Showing 1-14 of 14 reviews

Edward A.
11/2017
1.0
lawn mower repair
  + -1 more
If they cant handle a simple repair order in more than a month, they should decline the work order or advise that it will take several weeks. Very poor service and unprofessional.
Description of Work: Left a lawn trimmer for repair on October 7 and was charged $20 for an estimate to be provided. Called several times since then and was told that they were a little behind and had not been able to start. I went to their shop today November 17 and they still had not worked on the trimmer. I took the trimmer back and was refunded the $20 deposit.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jon B.
04/2016
2.0
lawn mower repair
  + -1 more
Charged over $100 for a repair of a power washer. I came home and it still didn't work. They'd also proposed charging nearly $80 for the replacement of a blade on my lawn mower, along with replacement of a couple of missing bolts. Each item was listed as a separate fee, along with a $20 "diagnostic" charge. Really, guys? Lots of attitude and price gauging here.
Description of Work: Repair of power washer

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$180

WILLIAM S.
09/2015
5.0
lawn mower repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

guy R.
07/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Got my lawnmower started.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

David B.
05/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: We dropped off a small chain saw & power sprayer for repair. They repaired the chain saw at a very reasonable cost. The power sprayer had a bad pump. It had 17 years use with only a couple repairs so we decided to purchase a new power sprayer from Bitter Blue. Their staff are well trained in all lawn equipment repairs and are very prompt in servicing customers. We certainly will continue using their services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis S.
05/2015
1.0
lawn mower repair
  + -1 more
Sorry but if I were to list my comments, I would be charged with defamation. Yes, it's that bad a place. You have been warned..... Please note that I am a past customer, not a relative! Think about it!
Description of Work: They over charged me for a simple job that they had done twice before for so much less. Bill was OVER $100, before was around $35.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$115

Jeffery T.
04/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Rebuilt carburetor after mower had been unused for a couple of years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jeanne M.
01/2015
5.0
lawn mower repair
  + -1 more
Great company to work with. Everyone was friendly and helpful. I felt they were as honest as they come. The estimate was quoted within a couple of days and then repaired within a couple more. Thanks everyone at Bitter Blue.
Description of Work: Replaced a leaky fuel tank on my pressure washer and secured the loose cover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

David B.
10/2013
5.0
lawn mower repair
  + -1 more
Extremely well. Prior to joining Angie's list, I contacted lawnmower repair shops used in the past. Was told that we couldn't be taken in due to a 3-4 week back log. I logged onto Angie's List. Read reviews regarding Lawnmower Center. Called Lawnmower Center and requested to drop pressure washers off in the morning. Was told no problem, and would be given a call when ready. Unexpectedly, received a call the same afternoon stating the pressure washers were ready for pick up. Picked them up the next morning and have been using them without issue since. Truly a very good experience for timely repair, cost of work, and professional business manner.
Description of Work: repair 2 pressure washers. install new carburetor kits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

ROBERT L.
02/2013
5.0
lawn mower repair
  + -1 more
Called on Friday p.m. to verify shop was open on Saturday. Dropped off Sat a.m. and explained the pressure washer was running erratically after sitting for quite sometime. Tech explained the deposit which would be applied to the total invoice and said he would have the machine repaired by mid week. Tuesday a.m. I received a call that the machine was repaired.
Description of Work: Drianed & flushed gas tank, rebuilt carb, tune up and changed oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Timothy P.
11/2012
4.0
lawn mower repair
  + -1 more
You pay $28 at time of dropping off the mower which is to be applied to the final bill. A few days later I got a call saying the mower was ready and that my bill was $59. I figured that was great but when I got there I found the bill was really $87 so he really meant that the $59 was my additional cost along with my initial payment of $28. I then asked what all they had to do. He said they rebuilt the carburator and replaced the spark plug and the air filter. I told him that when it would not start I had checked the air filter and it was very new and it was extremely clean, I could not see even a speck of dust on it. He just said they don't replace them unless the replacement is needed. I paid the biil and left. I guess the main issue I have is they did not bother to call me and say what the repairs needed to be before they did them. I guess $87 is not a big deal but I just do not like their approach. I will go back to a shop that calls you to get your concurrent on what repaiers are to be performed before they do them.
Description of Work: Repair Honda lawnmower that was hard to start.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$87

Response from Bitter Blue Lawn & Garden
Our policy is $28 for an estimate as it takes a certified mechanic to diagnosis most problems and they need to be compensated for their time. If we can repair the problem the $28 is applied to the bill. This is always explained when the customer request an estimate or repair. When we call the customer for pick up we tell them the balance due, so there should be no misunderstanding on anyone's part. We have been in business at the same location for over 20 years and have thousands of repeat customer who are very satisfied.

sandra G.
07/2012
5.0
lawn mower repair
  + -1 more
They were good and repaired it for me.
Description of Work: I used the services of Lawnmower Center to repair the lawnmower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41

Carole S.
07/2012
5.0
lawn mower repair
  + -1 more
I tried to get an appointment with another company to have my lawn mower repaired and was told it would take up to 2 weeks. When I called Lawnmower Center, they took the lawn mower right away and had it back to me in a couple of days. Their service was prompt and the price was lower than other repair centers in the area. They explained what was wrong and what they did, and didn't charge me more than the estimated price. I am extremely happy with Lawnmower Center and will continue to use their services.
Description of Work: Lawnmower Center checked and repaired my lawn mower, replacing a spark plug on a mower that stalled out consistently. They checked and adjusted the carborater. Lawn mower worked perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jeffrey S.
12/2011
5.0
lawn mower repair, sharpening
  + 0 more
They sharpened it, determined that it wasn't able to be repaired and didn't charge me for the service. The owner is a great guy to work with and takes care of his customers very well. They have an extremely reasonable price and do their work quickly.I would definitely recommend them to others.
Description of Work: I had a problem with a chainsaw chain and needed some blades sharpened.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1621 NW 77th Way, Pembroke Pines, FL 33024

    www.bitterbluelawn.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 2:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Mower & Power Tool Repair,
    Knife sharpening,
    Welding

    FAQ

    Bitter Blue Lawn & Garden is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 2:00 PM

    Bitter Blue Lawn & Garden accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,Visa
    No, Bitter Blue Lawn & Garden does not offer free project estimates.
    Yes, Bitter Blue Lawn & Garden offers eco-friendly accreditations.
    No, Bitter Blue Lawn & Garden does not offer a senior discount.
    No, Bitter Blue Lawn & Garden does not offer emergency services.
    No, Bitter Blue Lawn & Garden does not offer warranties.
    Bitter Blue Lawn & Garden offers the following services: Small engine repair. Commercial lawn equipmente sales.

    Contact information

    1621 NW 77th Way, Pembroke Pines, FL 33024

    www.bitterbluelawn.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 2:00 PM