Tampa Bay Security Inc

It went perfectly.

unknown

unknown

unknown

Great

unknown

Bill was prompt in responding with an estimate. He was patient in working out a reasonable installation. He spent a great deal of time installing the unit carefully and properly, and was very communicative regarding installation preferences and questions.

Installer was on time anddida great job.Very helpful,friendly and professional. You can deal with this firm without reservations of any kind. Just a greatexperience.

I spoke with Bill last week and we set up an appointment for today (3/21/11) at 9 a.m. for him to take a look. He arrived right on time (I LOVE that!) and he took a look at the door. He was going to get started and I asked how much he thought it would cost. He said he charges $45 / hour with a minimum of one hour. That seemed very reasonable to me. I yanked the shim out of the door and Bill... pushed the pins in further and the door & sensor was fixed. Yes I felt like an idiot, but he did nothing to indicate he agreed with that. He then inspected the sensor to make sure it was aligned correctly. He explained to me that since it was a metal door the magnet in the sensor can be weakened, which can contribute to false alarms. When he was examining the sensor, he found that there were two magnets, probably to make up for the metal door. He only charged me $25. I was very pleased with the service from Bill and will definitely use him for any future security needs.

It went great. Very freindly. Very informantive about services provided and what can provide for future requests.

We had Tampa Bay Security put in a temporary system for a house that we're working on, but haven't moved into yet. They were able to meet all our needs such as a wireless system that didn't need a phone line and wireless detectors that we can move as we work on different parts of the house. I was also very happy with the fact that they use a local monitoring company. I was very pleased with their work and they even saved me a little money. I will definitely use them to secure the house after we have all the new windows and doors in.

Very positive experience, and I would not hesitate to recommend him.

I had check Angies list to search for a good alarm installation company. Tampa Bay Security, Inc was A rated, therefore, I called Bill Orendorf the owner of the company to come to the house to size the job, and give me an estimate. He spent the better part of 2 hours explaining to me how the alarm systems work, and consulting me on the various options. He did not pressure sell at all, He has an excellent customer friendly approach. After reviewing the estimate, I agreed to use his company to do the install. He was very flexible on the scheduling and came out the next day to do the install. Once complete he spent an hour giving me an overview of the system, and ensured that I understood how it functioned. This has been an excellent experience, in fact, the best customer service experience that I have had since relocating to Florida 8 years ago. I wish more businesses adopted a similar service approach, Bill is awesome.

I joined Angie's list because I was tired of looking for contractors and being disappointed. The money and time saved made it well worth joining. Tampa Bay Security (Bill) was awesome!

The man that came for the estimate was Bill Orendorf. My experience was horrible. They did not follow through with any promises made. I don't want any one else to have an experience like this. They came out that morning and I was told I would receive an estimate by that afternoon. I waited until 6 and contact Bill. He told me he was not able to provide the bid. I then told him I could have the estimate tomorrow, which he agreed to. I have not heard anything back since. This situation was extremely frustating.

I contacted Bill by email. He came out the next week and we discussed the new alarm system and features we wanted. A few days later he emailed me a quote and a few days later he came out to install the system. Bill is one of the most conscientious people I've worked with. He traced each wire back to the source and documented everything about the old system. He cleaned up after himself and did a great job of neatly installing all the new components. We got the system set up and he explained how to use it. It took him all day to install and test the system. He did a great job!

Bill was very punctual, had great communication and his prices were well less than what I expected to spend.

He was very conscientious, punctual and responsive. He did a very thorough job. His pricing was very good. The quality of his work was good and I was satisfied with his service.

We had been thinking about a home security system for a long time. Times are changing and so is the neighborhood. We thought about a do-it-yourself system and investigated several. But they either had too many bells and whistles or not enough bells and whistles. Nothing matched our needs. We found Tampa Bay Security on Angie's List and Bill called back within 36 hours. Came to see us the same day, did an evaluation of our home, asked us what we wanted, and promised us a quote withing 48 hours. It was higher than we wanted but then again, we weren't doing the work. We accepted Bill's offer and we scheduled the installation. Bill arrived on time, had all the material with him, worked HARD and quickly, and had the installation complete in about 8 hours. He obviously knew what he was doing. He was mindful of any mess he made and cleaned up after himself. We are pleased with the product, the installation, and the service.

Bill was able to get my "antique" alarm system up and running smoothly and saved me a lot of money. He was prompt, professional, friendly, and knowledgeable. He even replaced some small parts on my system for free with parts he had with him. He even completed the work on a Sunday! I was most impressed that he didn't just dismiss the system I had as "outdated" (even though it is old), and he didn't try to just sell me a new system and tie me into a lengthy monitoring contract. I felt he was honest and straightforward in his dealings with me. I plan to upgrade my system in the spring and will definitely call on him to do the work. I highly recommend him to anyone interested in a new alarm system as well as those whose systems need repairs or upgrading. He can hook you up with monitoring services, too.

It was a painless and smooth process; very easy process. Bill is great to work with. He is very kind, accommodating and knowledgeable about his field. I would definitely recommend Tampa Bay Security to anyone interested in getting an alarm system for a reasonable price and knowing that the person knows what he is doing and will do a good, professional job.

It went superbly! Bill arrived on time, was very polite and professional. He got the information he needed, and then reasoned out why the keypad wasn't working. He put a new pad on to see if the key pad itself was defective, then he checked the wiring. He discovered that the IP address for the keypad was faulty, so he reprogrammed it. He also added contacts to a window and added it to one of our alarm zones.

Called early in the week to set up appointmentt for Friday. I had to cancel at last minute, Bill was okay and rescheduled for Monday afternoon. He came and inspected my mother's alarm system. She had purchased it with a security plan. When she didn't renew the plan she was unable to get the company rep to come out and stop intermittent alarms. Bill changed the back up battery, removed the number for the auto dial out, (another thing going wrong with the unit) and advised that the wireless remote sensors also had batteries and would eventually need service and that he could take care of them. He was tidy, quick, thorough and professional. I feel comfortable knowing he can support my mother's security system, as I live in Massachusetts.

Excellent workmanship. Good service. Great prices. Recommend him above other alarm and home security system personnel.