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Plumb Better

Plumbing, Water Heaters, Drain Cleaning,

About us

Always open 24/7 - always there when you need us with the right people, skills, and knowledge to solve plumbing problems right the first time. We accept all major credit cards.

Business highlights

29 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and Commercial full service plumbing including - Hydro-Jetting Services, Lift Station installation and service, High Rise booster pumps, RPZ repair, testing and installation.

Services we don't offer

Septic tank cleaning, drain field replacement, well installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.437 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
19%
3
8%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-37 of 37 reviews

Royce T.
03/2018
5.0
plumbing, water heater repair
  + 0 more
Without a hitch!
Description of Work: Install a Tankless Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

roslyn M.
10/2016
3.0
plumbing
  + -1 more
.
Description of Work: For plumbing I usually go through Plumb Better.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Robert M.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed leaking "high tech" faucet and tightened fixture. Quick, professional work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael B.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed a new flange on toilet. Old flange was cast iron and rusted. They showed up within 2 hours of a call and replaced quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robert S.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Only recieved estimate.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

jane W.
07/2014
4.0
drain cleaning, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Danny that fix my toilet and leak in my bathtub was great! Professional did well!! | |My first experience, I had problems with the first guy, think he overcharged

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

DONALD T.
06/2014
1.0
plumbing
  + -1 more
Getting other quotes
Description of Work: Bid was incomplete. When called estimated the would 3 time original quote.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$2,800

Amber S.
05/2012
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$245

Marvin H.
04/2012
3.0
plumbing
  + -1 more
They did find a leak in our upstairs bathtub, but missed another in our shower. They fixed the first leak, then were performed an "inspection" of the rest of the plumbing which prompted them to recommend another $500 dollars in "maintenance". The problem is, their inspection missed a second leak we still had upstairs. Two weeks later, we called and ask them to come back out as they had not fixed the leak we called them for to begin with. They did, and upon further "inspection" found the second leak. At this point, they wanted to charge us another $400 for a "deep inspection". To their credit, we mentioned that we understood they we were still under warranty from the first visit. After multiple calls to their office, they did honor their warranty. They determined the problem was a leaky shower upstairs. The repair guy said the only way to fix it would be to completely demolish the shower and install a new one for $3000. We thanked them and said we'd get back to them. This was a marble shower, with no cracks in the marble. After doing some research on-line, it turns out we only needed to re-caulk the shower. I did it myself over a weekend and we haven't had a problem since then. The technicians they send out are very nice. We liked both of them, but.... they are more interested in up-selling their services than actually taking care of you. The technicians were very personable, but you can tell when they hit their "script" for up selling us. We didn't appreciate the fact that the only option they presented for fixing our shower was a $3000 upgrade. No mention of the very common problem that it actually was. Disappointed.
Description of Work: We called them when we had a plumbing leak in our upstairs bathrooms in our townhouse. They were prompt and courteous and seemed to fix the initial problem.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$400

Response from Plumb Better
First, let me say that if there was any misunderstanding, we apoligize. The upstairs shower has a bad shower pan. Repairing the pan with warranty would not cost $3,000.00. There was never a written or verbal quote due to a lack of time to prepare one. To replace the whole shower might cost that much but the shower was repairable. The caulking job only stops the leak. It does not repair the leaking pan or possible damage under the shower between the floors. We do not offer any “maintenance fees”. We do, however, offer “Savings Agreements”. They are only $69.95 per year. Whenever a client contacts us with an issue, we resolve it right away but, we do need to know about it.

Serena A.
04/2012
5.0
home remodeling, plumbing
  + 0 more
He was wonderful with his service. He was very professional and easy to work with.
Description of Work: I had a toilet rebuilt and had 3 other fixed that we leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Marcia M.
03/2012
4.0
plumbing
  + -1 more
Went fairly well except for price. 45 min work and price $240+ ;way too high for simple work done, However, I did like the fact that tech wore shoe covers when coming in house and he was very polite. However, the toilet did not get put back correctly and we couldn't close the door to bathroom because it was hitting the toilet. My husband fixed it after he left..
Description of Work: replace toilet ring and bath faucet.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$245

Carol W.
12/2011
5.0
drain pipe, plumbing, water heater repair
  + 1 more
They were very professional. They did the work without any intrusion. They were great. I would definitely call them in the future.
Description of Work: I used Plumb Better Inc to get a water heater fixed probably three or four years ago. They also installed a drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100
    • 1
    • 2(current)

Contact information

314 W 8th St, Panama City, FL 32401

http://www.plumbbetter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
RF11067868
Trade License Locale
Florida
Trade License Authority
Okaloosa County
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Sewer Cleaning,
Water Filtration and Softening

FAQ

Plumb Better is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Plumb Better accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Plumb Better offers free project estimates.
No, Plumb Better does not offer eco-friendly accreditations.
No, Plumb Better does not offer a senior discount.
Yes, Plumb Better offers emergency services.
Yes, Plumb Better offers warranties.
Plumb Better offers the following services: Residential and Commercial full service plumbing including - Hydro-Jetting Services, Lift Station installation and service, High Rise booster pumps, RPZ repair, testing and installation.
Septic tank cleaning, drain field replacement, well installation.

Contact information

314 W 8th St, Panama City, FL 32401

http://www.plumbbetter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day