Dean's Tile & Home Improvements

Description of Work: We had added a room which was built by a contractor. The contractor made contact with Dean and he looked at the job which consisted of laying tile on the floor of the 12' x 30' addition and the same tile size and pattern was to be used on the adjacent kitchen area. The kitchen area already had tile on the floor and Dean said that more tile could be added on top of the existing tile. | The added room cement floor had a mismatch with the flooring in the kitchen area but Dean said that would be taken care of by making a pitch between the two floor areas. | Dean also said that since we were using 20"x 20" tiles there would be an additional cost of $400 dollars. I agreed to the price increase since I thought him to be reliable since he had been recommended by the contractor. | The floor was completed and when I brought the quality of workmanship to the attention of the contractor he said "we can still get him back and make it right". I opted not to do that because we had to leave the area for a period of time and to do it correctly would require stripping all the tile off and replacing it. Since I knew that would create a big mess, and we did not have the time to to stay we left town in May of 2015 and were absent for 6 weeks. When we returned and I looked at the job more closely, it was unacceptable. I met Dean at a store while shopping and I ask if he would set a date to review the work with me. He said he would contact me and set a date and time. I told him that the mismatch of the tiles was like walking on the cobblestone streets of Boston. | I ask if he had my phone number, he said he had it but he did not make contact with me and I called him. We had an agreed time and when he looked at the job he said that If I could find matching tile he would make it right. We had only 6 tiles and today he made corrections as best he could. I had a discussion with Dean and told him I was still not satisfied. He said it should have been approached differently. from the beginning. The discussion ended there . |

Description of Work: Took up old tile, laid new tile, fixed leak, sheetrock, paint and reset toilet. Excellent job!

Description of Work: Bathroom remodel

Description of Work: He did all of the floor work in a bathroom remodel that we did.

Description of Work: Installed solid surface kitchen counter tops.

Description of Work: Dean Lewis did our bathroom tiles and installed our bathroom cabinet.