Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

BAY HEATING & COOLING

Heating and Air Conditioning

About us

The owners of Bay Heating and Cooling, Jimmy and Shelley Davis, are both USAF Veterans who met each other while on active duty at Tyndall Air Force Base. Our technicians are factory trained,and will always arrive in a well marked truck wearing a uniform. Forms of payment we accept are local checks, cash, MasterCard, Visa, and Discover. In-home estimates to upgrade your existing A/C equipment are always free. Our repair rates are flat rate and can be quoted over the phone. We are your local RUUD, Goodman, Amana, and Daikin dealers. Please call today! 850-763-7702.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Services include A/C and heat repair all brands, installation, A/C cleanings (includes disinfecting of ductwork), maintenance agreements, new construction, duct-free mini split units, repair and installation of geothermal units, and emergency service available for customers on our maintenance agreements.

Services we don't offer

We are able to disinfect your existing a/c ductwork, and we have a camera to show you what the inside of your ducts look like, but we do not have a machine with rotating brushes to insert inside the ductwork.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-18 of 18 reviews

Paul B.
01/2023
5.0
heating & air conditioning/hvac
  + -1 more
They did an outstanding job, despite numerous unexpected difficulties that were not of their making or as a result of their efforts.
Description of Work: We had signed a contract in May, 2022 to replace our heating and cooling system(3 ton 17 SEER 3 stage variable speed). However, we wanted gas heating and electric cooling, creating difficulties because of federal legislation (mandatory heat pump manufacturing), compounded by COVID-related supply issues, resulting in delays. Unit did not arrive until December, 2022. Installation further complicated by unexpected minor size differences between unit received (see above) and unit removed. However, the unit was finally installed, ductwork in the attic was reviewed and found to be damaged as a result of Hurricane Michaell (2018) and repaired. Both the heating operation and cooling operation was tested. A new thermostat was installed, both my wife and I were instructed in its function and operation, and the men who performed all installation work, both in the attic and in the house cleaned their respective work areas to my wife's rigorous satisfaction!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,980

iwona K.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything works great,happy that It's done and happy with my choice of the company :)
Description of Work: AC system replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

A. Morgan H.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A solid, honest and good company with which to do business. The work needed was done promptly, professionally and efficiently by a skilled and personable technician, at a very fair price. Could not be more pleased or recommend more highly.
Rating CategoryRating out of 5
Yes, I recommend this pro

A. Morgan H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: First of two semi-annual system inspection (Fall and Spring, $100 each) Very professional and competent job. Cleaned, inspected and optimized the two systems in our house and performed needed preventative maintenance that will undoubtedly save us money by avoiding emergency service when the parts found to be failing eventually and suddenly fully failed (probably on a holiday weekend). Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mona M.
09/2015
1.0
heating & air conditioning/hvac
  + -1 more
This provider put in a heat pump and a Rud air conditioner in the family room. The air conditioner sits in a closet in the family room. There is a PVC pipe that comes out and is supposed to collect the condensation. It was not installed property. There is water running down from the air conditioning and it has been running down onto my floor. The pipe was too long and it wouldn't allow the water to drain. It formed a vacuum and would not hold any water. I called this provider numerous time to have him come out and fix the problem. He blocked my calls and then when I did get through, he answered and started yelling at me and hung up on me. This provider was so totally rude to me.
Description of Work: Installed air conditioning and a heat pump

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Lisa B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed new ac/and ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ron D.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
I called and Jonathon was working on the beach and came over as soon as he was done. He called and got the details from me. He checked the system and it had lost all the Freon. He discovered a rusted part and called and gave me an estimate. He replaced the leaking drier part and soldered in the new one. Then he vacuumed and charged the system and ran it awhile. So far, so good. I think they are a good and honest air conditioner company and will use them again.
Description of Work: Located a leak in air conditioner, replaced rusted drier, evacuated system and added several pounds of new Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$307

Brenda C.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
We needed a new heating and cooling system. We had several estimates and found Bay Heating and Cooling to have the best price and reviews. They went over everything they would be doing and the time it would take. They were exceptional with their service and went over and beyond what needed to be done. They also noted that due to a complaint from us that we were getting very little air in our bedroom. The duct work had collapsed that led to that room, so they replaced it and we have been beyond pleased with our new unit! We cannot say how wonderful this company is with their service, professionalism, products, and cost. We have recommended them to many and will continue to do so.
Description of Work: Installed new heating and cooling system. Re ran duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Richard B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Jimmy was fantastic to work with. I was looking for someone who was familiar with these type systems and honestly address my needs. Jimmy was that and more. He and his helper Gary really knew their stuff and took care of everything. I have no doubts that this couldn't have been done better and I will gladly use them again in the future.
Description of Work: Installed 3 Ductless Split AC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Brenda C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Bay Heating and Cooling installed a new split system central heating and air unit. We could not be happier with the product and with the service!!! I have recommended this company to all my family and friends. Jimmy came to the house and discussed our options and listened carefully to our wants and needs. He and his staff were wonderful! Professional and informative. Friendly and concise. I would recommend this company as your first choice.
Description of Work: I used BAY HEATING AND COOLING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Response from BAY HEATING & COOLING
Thank you very much- we appreciate your business. We are thankful to have you for a customer.

Lisa B.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Davis came out and did an estimate on his way home from work so that we didn't have to take time off from work. He was friendly and professional and told us exactly what we needed and didn't try to sell us something we didn't need. This was a much better experience than I expected. Mr. Davis and his helper arrived early and finished exactly when he said he would. There was no debris left. Everything was cleaner than when he found it. I would be happy to recommend Bay Heating and Cooling to anyone who needs this service.
Description of Work: Installed completely new HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Angela and Brent C.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
I do not live in PCB. We have a condo there and the last weekend we were there noticed the AC was not cooling. I called and spoke with Shelly with the company. She was very nice. She gave me upfront their service charge ($80) and projected costs for likely problems. I have them a key code to enter the unit because we would not be there. My AC unit has a unique filter size. She located me some filters at a much better price that what I had been able to find. When they arrived to make the repair they also delivered me the number of filters I requested. It turned out my problem was a clogged water line. The total cost was $160 plus for 12 special sized filters another $66. I am very pleased and would use them again in the future.
Description of Work: AC was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Response from BAY HEATING & COOLING
Thank you-call if you need anything next time you come to panama city beach.

Michael V.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Called Bay Hand C and gave details over the phone of what I had and what I wanted to have installed. Later that day I received an email with the estimate range for the new system. I set a appointment to have someone stop in and see current system and to get a final quote. The quote was on the and quot;low endand quot; of the phone estimate. I chose to go with the proposal and Bay Hand C was there to install 3 days later. They showed up right on time, removed old equipment, installed new, cleaned up and were finished in less than 4 hours.
Description of Work: Bay Heating/Cooling removed old gas furnace and ac unit. They installed all new system. AC unit, gas furnace and N coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from BAY HEATING & COOLING
Thank you for choosing us, we appreciate the business.

Charles F.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Same day service. Repair was quick. I would recommend them to anyone.
Description of Work: Repaired garage air conditioning unit by replacing capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

sarah J.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent as described previously.
Description of Work: I have a Peaden service plan. My air conditioner was not cooling and called Peaden. Peaden came and after de-icing my attic unit and refilling w/ freon, they told me I had a leak and needed a new evaporation coil. They said the whole job would be $1390 with my discount. I decided to get a 2nd estimate due to previous experiences with Peaden and they then charged me $354 for the freon & visit ; said if I had them do the job it would be $1036 (they took the $354 of freon and de-icing work of the $1390 estimate). I contacted Jimmy at Bay Heating & Cooling and explained my situation in an email I sent from Angie's List. He called me first thing the next morning and wanted me to use the Peaden estimate to give him unit #'s etc. so he could price the coil. He called me back two-three times to discuss options and he quoted me $1078 dollars and told me at this point Peaden would be cheaper for me since coil was so expensive for my unit. I told him I wanted him to do the job, because I thought there was a chance he might have different opinion when he got here to do the repair. Jimmy had to reschedule with me because of my calendar/apt.'s and he was very gracious. When he came on the reschedule visit today he went in the attic and was not there long. He came down and told me there was a leak but it could be fixed for $225 or he could go on and replace the coil because it was looking rough, but if it were him he would do the $225 fix and just wait it out. I agreed. He eventually located the leak as incorrect solder during the install of my unit originally. Therefore, it was even easier to fix. He had to add another pound of freon and charged me $40 vs. the $80 that Peaden charged me. I am extremely pleased to have found such an honest and Christian man to do this work. I will never again use Peaden and I am so pleased to have found this small business and have the owner do the work himself!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from BAY HEATING & COOLING
Thank you so much, we appreciate your business!

Peter N.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Called Bay Heating and Cooling and within one hour of my call, Jimmy arrived at my home. After looking both units over he found a chaffed wire in the outside unit that was shorted to the coil. He repaired the wire, reset safety breaker on inside unit and did a routine check of the whole system.
Description of Work: Heat and AC system had no power at all. No breakers were tripped in house breaker box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Peter N.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
I know the owner personally and they do outstanding work. They are due to come this week. I spent about $70 for the last service. I can trust them. The people that show up are very good. It's the owner and his wife and they have at least three employees. He doesn't hire anybody that he doesn't trust himself.
Description of Work: Bay Heating & Cooling check my heating and AC unit annually. They make sure that everything is running right. Their last visit to my house was about six months ago and they cleaned the AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from BAY HEATING & COOLING
Thank you so much.

Sharon P.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
We have an annual contract with them. They come out twice a year to service our appliances. Once our air conditioner broke down and they came right out to fix it for us. Their services are pretty good. They come when they say they will come. They are very polite. They are very professional. I have been very happy with their services. I have used their services for some time now and I have never had any problems.
Description of Work: I used Bay Heating & Cooling services for heating and cooling services. They serviced our air conditioner. I last used their services in March.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from BAY HEATING & COOLING
Thank you so much. We appreciate you as a customer.

    Contact information

    2637 N EAST AVE, Panama City, FL 32405

    www.bayheatingandcooling.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    BAY HEATING & COOLING is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    BAY HEATING & COOLING accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, BAY HEATING & COOLING does not offer free project estimates.
    Yes, BAY HEATING & COOLING offers eco-friendly accreditations.
    No, BAY HEATING & COOLING does not offer a senior discount.
    Yes, BAY HEATING & COOLING offers emergency services.
    Yes, BAY HEATING & COOLING offers warranties.
    BAY HEATING & COOLING offers the following services: Services include A/C and heat repair all brands, installation, A/C cleanings (includes disinfecting of ductwork), maintenance agreements, new construction, duct-free mini split units, repair and installation of geothermal units, and emergency service available for customers on our maintenance agreements.
    We are able to disinfect your existing a/c ductwork, and we have a camera to show you what the inside of your ducts look like, but we do not have a machine with rotating brushes to insert inside the ductwork.

    Contact information

    2637 N EAST AVE, Panama City, FL 32405

    www.bayheatingandcooling.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM