Services we offer
Amenities
Free Estimates
YesSenior Discount
10%
Accepted payment methods
Reviews
3.65 Reviews
Showing 1-5 of 5 reviews
Susan H.
06/2008
hurricane shutters
+ -1 moreThey put the shutters up when we were not home because our work schedules did not match up. When I got home everything was neat and tidy and the work looked good.
Description of Work: They put clear hurricane panels on my windows and 1 permanently attached Bahama Shutter.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,595
Jacqueline M.
12/2007
hurricane shutters
+ -1 moreSalesperson scheduled date for estimate--cancelled same day but rescheduled for next--that wasn't a problem for me. Came and seemed knowledgeable and gave bid for shutters and told me they could arrange for new garage door. I called a few days later requesting call back--she didn't call back. I called the ofc. and she called back and I told her I wanted to go with her company and we arranged a day for her to come and take order. She called 1 hour before she was due and told me she hadn't had time to follow up on garage door and would call me to set up a new time. This second same day cancellation was annoying, but even more annoying was that she never called me back at all. I'm a single parent who works full-time. I can't be chasing people down to get them to take my business. perhaps my job just wasn't worth enough. Had she called me back though, she would have found out I decided to upgrade to accordians on 6 of the 8 openings. I ended up using a top rated Angie's List co.
Description of Work: Wanted hurricane protection for 8 openings for My Safe Florida grant. Also was going to go through them for new garage door. I had used them in the past and had a good salesperson so I expected to go with them again. Unfortunately, my old salesperson was no longer with the company.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Carl L.
12/2007
hurricane shutters
+ -1 moreThey did another house in the neighborhood and I like the appearance of their work and asked the rep (a man named Jason, whom I think is no longer with the company) to look at our house. He made observations and recommendations and came back to measure and firm up what I wanted. He returned with an estimate and a full description of what they would do. I gave a $1,200 deposit and several weeks passed (as he had indicated would happen). During that time, I had work done to the house and when that was complete and I called Jean, the installation was a short time later. Two shutters had locks on the wrong side and they came within a day and changed those. The overall was very good. We received valuable input and think we have a high quality installation and product which we hope we never have to test.
Description of Work: Measured, recommended, designed and installed shutters on first and second floor windows, including a triple slider.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,100
Wanda O.
11/2007
hurricane shutters
+ -1 moreOur sales rep was pleasant. However, we asked to be present for measurements and were never called. After 10 weeks we were told the 2 type of shutters were ready but they would not install until everything was available. In July, installation began and the shutters did not fit. The installers left the job and installed shutters stacked. Each week until October, the installers would come, say something doesn't fit, take the piece and return the next week. Phone calls were not returned. Workers didn't show or left early. Employees would blame each other and complain. After all products were installed, the owner, Sam, did not want to compensate for our time off work, delays and issues with cleanliness. He finally agreed to a discount.
Description of Work: We requested three types of hurricane shutters be manufactured and installed. At the advice of the company we used a new system, wind catcher, for our lanai. Product was ordered in March and was to be installed in May. After discussing the measurements taken, we discovered did not feel they were correct and requested a re-measurement. The measurement of the wind catcher was incorrect and ordered with the proper measurements, we thought. Product was not installed until mid-October, after several cuts re-measures, re-dos and various other delays.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$8,000
Michaela O.
10/2007
hurricane shutters
+ -1 moreCarol Mayes, our sales person, was nice, but not particularly professional. She came in spiky high heels, and thus couldn't measure our windows herself. She relied on my husband's measurements instead. She didn't mention that she'd be bringing her elementary age son along, but that may be because her tire was flat on the way over. Her promise of a finished install in 2-3 weeks was a pipe dream. She did get complete prices to me in a timely manner--something many competitors did not do. Dale and his assistant installer took their time and were thorough. Good guys. The office staff were a mixed bag. They forgot to apply for the permit in time, thus delaying our long-awaited install by 1 1/2 weeks. They also didn't get the bags for the Force 12 screens to me, even with several phone calls. The owner, Sam, was helpful on the phone and promised to honor a referral fee, if our neighbor used their firm also. Their products are great, but would use different sales person.
Description of Work: Installed 2 accordion shutters manufactured at their Clearwater plant (great), 2 large Force 12 storm screens to enclose our front porch, and the remaining window openings with Lexan panels. Their prices were the most reasonable out of seven bids that we got for this job. I was able to get prices for different applications per opening, so we could cherry pick which ones we wanted. That was useful, since we changed our minds over our initial thoughts on this as we did more research into the pros and cons of each application. The installers had to come out twice (about 1 1/2 weeks apart) to finish what was supposed to be a 1-day installation, since the custom made radius track for one of the upstairs windows was missing the flange to attach it to the home. It looks as if this was then added piecemeal in separate tabs welded to the radius, rather than one continuous piece that I had expected to see. It's not as pretty, but it's also not that noticeable, unless you're looking for it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,200
Response from WINDOW & SHUTTER DESIGNS CORP
Contact information
2748 Challenger Dr, Palm Harbor, FL 34683
Service hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hurricane Shutters
FAQ
WINDOW & SHUTTER DESIGNS CORP is currently rated 3.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
WINDOW & SHUTTER DESIGNS CORP accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, WINDOW & SHUTTER DESIGNS CORP offers free project estimates.
No, WINDOW & SHUTTER DESIGNS CORP does not offer eco-friendly accreditations.
No, WINDOW & SHUTTER DESIGNS CORP does not offer a senior discount.
No, WINDOW & SHUTTER DESIGNS CORP does not offer emergency services.
No, WINDOW & SHUTTER DESIGNS CORP does not offer warranties.
WINDOW & SHUTTER DESIGNS CORP offers the following services: PANELS, ACCORDIONS, ROLL UPS, BAHAMAS & COLONIALS HURRICANE SHUTTERS.
Contact information
2748 Challenger Dr, Palm Harbor, FL 34683
Service hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM