Gary Clark Review Renovations Home Center Review KAS Construction Review In June 2023, my wife and I hired Gary Clark, owner of Renovations Home Center and KAS Construction in Palm Harbor, for a renovation of our home. Unfortunately, the experience was overwhelmingly negative, and I feel compelled to share it to help others make informed decisions. (Yes, I did online research before commencing this project with Mr. Clark but there were no warning signs of what the future would entail.) Key Issues: High-Pressure Sales Tactics: Gary Clark pressured us into making a $28,208 commitment payment for kitchen cabinets, claiming we had to act immediately to secure a distant construction start date. He hinted at a possible earlier timeline, which later proved to be false. Design and Communication Problems: Gary Clark delegated much of the design work and communications to his young daughter, which led to repeated revisions and delays. The designs often didn’t align with what we requested, and I had to repeatedly remind him that this was my house. Adding to the delays, Gary Clark frequently left town for his new business in North Carolina. No Progress Made: By the time Gary Clark terminated the KAS Construction / Renovations Home Center contract via email after I expressed my frustration at the never-ending escalating costs, no tangible progress had been made. There were no permits, no architectural plans, no materials had been ordered, not even his “specialty” of cabinets had been ordered - nothing to show for the months we spent working with him. Broken Refund Promises: When Gary Clark sent a termination of services email stating “at this time I feel we should tear up your contract and I’ll refund your deposit.” Later he insisted on keeping “some” money for his “time,” which ultimately turned out that he wanted to keep nearly all the money. After weeks of negotiation, he agreed to a more reasonable settlement, but I paid to have a formal settlement letter drafted, he refused to sign and reneged once again. Unfulfilled Refund: As of January 2025, we have not received any portion of our $28,208, nor have we received any cabinets or work from Gary Clark, Renovations Home Center, or KAS Construction. Legal and Regulatory Actions: We reported the issue to various regulatory agencies in Pinellas County and the State of Florida. Gary Clark was subsequently investigated for fraud and other potential violations. The Florida State Attorney recently “determined that the facts and circumstances as presented do not warrant prosecution at this time.” Advice for Potential Customers: If you are considering hiring Gary Clark, Renovations Home Center, or KAS Construction, I strongly recommend submitting public records requests to relevant agencies. This will provide valuable insights into his track record and help you make an informed decision. Final Thoughts: This experience has been incredibly disappointing. We lost months of time, trust, and $28,208 without seeing any progress. Fortunately the statute of limitations is five years, so we have time to file a civil lawsuit, but that won’t erase the horrible experience we had with the construction industry.
Description of Work: Remodel of our home including kitchen and bathrooms
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$28,208
Dan S.
10/2018
1.0
custom cabinets, interior designers, home remodeling
+ 1 more
Went horribly. See reviews for KAS Construction as well since this is just the storefront. Exact same experience as other reviews(see reviews for KAS as well). Owner can't admit mistakes. He's rude. Has made this entire experience miserable. Gave him $13,000 as a down payment about 6 months ago. No progress has been made. Exactly ZERO work has been done. He's been able to continue asking for more money but can't provide any proof that he's actually purchased anything in this entire time frame. Had to take legal action to recoup my money. Please stay away. This is the type of contractor that people warn about.
Description of Work: Kitchen Remodel
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30,000
Jeffrey M.
01/2018
1.0
interior designers
+ -1 more
The owner is the very description of “bully contractor” that angies list has written about in the past. Owner actually yelled at my wife on the phone more than once until she was crying. Did never did apologize. Quote was not even close to what he charged us. Charged us for every little extra thing they could. Wouldn't own up to damage that their subcontractors did when they installed the hardwood floor. I had to hire painter to fix damaged that they caused. My advice "STAY AWAY" from renovation home center and KAS construction.
Description of Work: Installed new hardwood floors, and remodeled master bathroom.
The results were absolutely beautiful! From design to installation, the Renovations team worked closely with us to assure we were pleased. The installation team was scrupulous in their attention to detail, installing our items perfectly and ensuring the area was clean before they left each day. These were expensive cabinets, but we feel they are obviously hand-crafted works of art. We would highly recommend Renovations Home Center for their quality, friendliness, helpfulness, and customer service.
Description of Work: We worked with the Renovations staff to design a wall-to-wall hutch with wine cooler for our dining room and a wall-to-wall storage cabinet for our study. The hutch was about 12 feet long and 10 feet high with glass doors in the cabinets above the counter and solid storage below the counter. The study cabinet was about 12 feet long and over 4 feet high. Lighting was installed in both units.
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Service Categories
Interior Design and Decorating,
Kitchen and Bath Remodeling,
Cabinet Making,
Furniture - Custom Made
FAQ
Renovations Home Center is currently rated 2 overall out of 5.
No, Renovations Home Center does not offer free project estimates.
No, Renovations Home Center does not offer eco-friendly accreditations.
No, Renovations Home Center does not offer a senior discount.
No, Renovations Home Center does not offer emergency services.
No, Renovations Home Center does not offer warranties.