Capital Millwork, LLC

Hardware & Home Improvement Stores, Doors, Decks and Porches,

About us

Offering Cabinet and Door Hardware, Custom Wood Doors, Fiberglass Doors, Steel Doors, Sliding Glass Doors, Interior Doors, Windows, HVHZ rated Windows, Mouldings, Stairparts, Columns, Wainscotting, Decking, Hardwood, Bamboo and LVT Flooring, Hurricane Shutters, Bath Hardware, and more for Do-it-Yourself or professional installation.

Business highlights

15 years of trusted experience

Services we offer

Showroom or In-Home complimentary evaluation and estimates for your project.

Services we don't offer

Cabinets, Shower Enclosures

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
13%
3
0%
2
13%
1
25%


Rating CategoryRating out of 5
quality
4.8
value
3.7
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 1-8 of 8 reviews

Nick M.
10/2022
1.0
decks, doors
  + 0 more
Terrible very deceitful people, I would not recommend using them.
Description of Work: Doors and woodwork
Rating CategoryRating out of 5

Response from Capital Millwork, LLC
Once again we are sorry for any misunderstanding. All of the detailed specifications were presented multiple times. Written correspondence, formal quotes and shop drawings were provided via email before we received your approval and deposit payment to proceed with the custom door order. Unfortunately, we are unable to include those documents in this response. We brought in the materials as promised. They are awaiting your final payment and delivery approval. Then, you will be able to enjoy the quality product you requested. We look forward to hearing from you in person so that we can work toward an amicable resolution.

Julia P.
09/2020
5.0
decks, replacement windows
  + 0 more
Everyone we worked with was professional, friendly, knowledgeable, and so easy to work with. Their work product was outstanding. They treated us and our home with respect and were hands down the cleanest workers to ever step foot in our home. A pleasure from beginning to end. Highly recommend.
Description of Work: Installed hurricane impact windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital Millwork, LLC
Wow [Member Name Removed]! Thank you so much for the positive and amazing review. Your review and business is greatly appreciated! Please let us know if we can assist you in any future projects! Thank you, Capital Millwork

sasan S.
08/2020
1.0
decks, doors
  + 0 more
Do not use... He will rip you off..Once you pay him they will not care to help you ever again.. They sell the world and when it comes down to it they do not do what they promise.. After 3 months waiting for my doors when they came they were nothing like he promised. I talked to another company to come out and fix them but they said the doors were so bad that they all needed to be replaced. Now I am in a house were my doors do not close right and make tons of noise. When Capital Millwork finally got back to me they said they would replace the doors but I would have to pay them again for the installation.. ARE YOU KIDDING ME...
Description of Work: Replace all 18 doors

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,050

Response from Capital Millwork, LLC
Hello [Member Name Removed], Thank you so much for taking the time to write to us. I wanted to let you know how sorry we are that you went through that difficult experience. We make it a point to be known for customer service, so this situation was immediately addressed by the owner and even personally met with you, your wife, and your "friend" the painter. We went above and beyond to address the problems you had and they were rectified on our end. Your issue was with the painting of the doors, which were not prepped by the painter friend you chose. Our licensed and insured installer you decided to go with went and above and beyond and pointed out the issue with the doors. Unfortunately, an unlicensed, underpaid, and inexperienced painter created a very difficult situation that we did our best to resolve and you are unwilling to take any responsibility. We did everything with integrity and even switched out some of your doors at our expense as a courtesy. Capital Millwork takes pride in our work and if you would like to discuss anything further, please reach out to us personally. Thank you, Capital Millwork

phyllis S.
08/2017
5.0
home improvement stores
  + -1 more
great also order some kitchen knobs and crystal door knobs
Description of Work: i have ordered 2 door at this point both are perfect. one i turned into a barn door the other into a pocket door. very solid and beautiful doors. heather was great in helping me and the doors came when she said they would.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise B.
12/2014
4.0
home improvement stores
  + -1 more
Capital did fine, a little pricey but the door is very nice. They were professional, responsive and respectful. I would consider them again if the price is right.
Description of Work: They sold us a front entry door

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,043.17

Response from Capital Millwork, LLC
Thank you for the review. It was our pleasure to provide you with a beautiful door. It is true that textured fiberglass doors with full light decorative glass, Trisys frames with concealed fasteners, composite jambs and Stainless Steel hinges are more expensive than other options. We, at Capital Millwork, are serious about offering quality products and service at competitive prices. In this case, pricing was more than 30% off list price. As a special courtesy we sourced a strike plate, at no additional charge, so that the existing hardware would match the new units. In addition, we offered extended payment terms without penalty. We are deeply disappointed to hear about this pricing concern. We look forward to working with you on future home improvements and welcome the opportunity to discuss all the possible options.

Cal W.
09/2014
5.0
home improvement stores
  + -1 more
Josh and Bob arrived on time, surveyed the installation issues and Josh completed the job in three hours. The work was done in a professional manner and the installation was superb. Very pleased with the results and would use again. Highly recommend.
Description of Work: Installed six grab bars in bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Robert S.
07/2014
2.0
home improvement stores, doors
  + 0 more
The double entry lock set did not fit our door. We used a professional locksmith to do the installation. While the lock set required a 5 1/4 in. distance, our predrilled holes were 6 inches on center. The locksmith could not find a workable solution for the difference in measurement.. We took the set back to Capital Millwork for a return to the manufacturer. The salesperson informed us that there would be a restocking fee (she did not know the amount) and the return shipping fee. She also told us that she would call us to let us know what the restocking and shipping fee would be. There was never a phone call. When we checked our credit card statement, we saw that we were charged 31% of the original purchase price for shipping and restocking. As stated, the salesperson did not know what the restocking fee would be. That being said, 31% is outrageous. We have never dealt with a supplier that charged that much. Neither have we ever dealt with a retailer that did not know a restocking fee. We feel we were and quot;fleeced.and quot; Capital Millwork can be assured we will not be dealing with them or purchasing an Emtek lock set anytime in the future.
Description of Work: We used their service to purchase an Emtek double door entry lock set.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Response from Capital Millwork, LLC
We were unaware of any concern on the behalf of the homeowners. In fact, we understood they were quite pleased with our willingness to accept the product return without issue. It is unfortunate that the home’s original hardware dimensions are not standard and that the homeowner did not determine that until after the purchase of the replacement hardware. Once notified of the situation, we immediately agreed that the hardware could be returned and discussed the options. First, the door hardware could be exchanged for a set that would work with the known dimensions. In that case, the vendor would not charge restocking fees and only the cost of return shipping of the unwanted product would be incurred. The second would be to return the set, but a 25% vendor restocking fee and return shipping charges would apply. He agreed to come in and discuss replacement options. Once in the showroom, there was no interest expressed in reviewing the alternatives. The customer decided not to exchange the product. The customer decided not to wait in the office while the shipping charges and final amount was calculated. Once determined, we applied the credit to his credit card as requested. We tried to make an unfortunate situation as painless as possible, and only conveyed the direct costs charged by the vendor.

DAVID R.
05/2013
5.0
home improvement stores
  + -1 more
He has great stock in the store. He was helpful.
Description of Work: Sold me brass sliding bolts for my double doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

    Contact information

    32704 U.S. 19 North, Palm Harbor, FL 34684

    capitalmillwork.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Decks and Porches,
    Windows,
    Hurricane Shutters,
    Skylights,
    Siding,
    Egress Windows

    FAQ

    Capital Millwork, LLC is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Capital Millwork, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Capital Millwork, LLC offers free project estimates.
    Yes, Capital Millwork, LLC offers eco-friendly accreditations.
    No, Capital Millwork, LLC does not offer a senior discount.
    No, Capital Millwork, LLC does not offer emergency services.
    No, Capital Millwork, LLC does not offer warranties.
    Capital Millwork, LLC offers the following services: Showroom or In-Home complimentary evaluation and estimates for your project.
    Cabinets, Shower Enclosures

    Contact information

    32704 U.S. 19 North, Palm Harbor, FL 34684

    capitalmillwork.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed