Authentic Concepts Kitchen & Bath

We have just finished our kitchen remodel with Authentic Concepts, and are very happy with the results. While there were some minor delays, the project was completed by the holidays, and just in time for a family gathering. We worked with Kari G., and she gave us excellent guidance regarding design and materials. There were a number of craftspeople working with us, and we want to give a special shout out to Tyler and Daniel for their skill and patience. Thank you Glenn, for making sure it all came to fruition. The kitchen looks beautiful, and is a very efficient use of space. We do not hesitate to recommend Authentic Concepts! Susie and Jay Mills

I obtained several quotes for the work performed, which included a total new design in the master bath. The bathroom had a funky, large wasted space area that was a design challenge. Glenn & Authentic Concepts came up with a great plan, took our input and built on that. They are creative and more importantly, focus on providing value for your dollars spent. (One of my quotes for nearly the exact same thing was $20,000 ++ more AND that company has spotty reviews!!) The work was performed on time and Glenn was on the job constantly, checking and double checking to make certain all was well. We had one 'oops' in that after the platform tub was removed, the hole under that was much much deeper than anyone expected. That created a delay (had to get a concrete truck to pour LOTS of concrete in there to fill it up) but Glenn had his workers triple timing to catch back up to the original schedule! There was constant communication between Glenn, his workers and with us - no surprises, no delays. After all was installed, I changed my mind on some of the tile design that I had chosen and approved --- my issue, no one else's.....it was exactly as specified, agreed to and very attractive, but once in place, I changed my mind (lots of women will understand). Glenn bent over backward to make the changes and have some the tile replaced and redone. And his fee to do so was extremely reasonable - I'll bet he lost money on something that was absolutely not his fault!!! Authentic Concepts also redid our laundry room and we LOVE the changes. His creative use of a shelf on which the washer/dryer now sit (instead of those $500 platform drawers) has opened up much additional storage, looks wonderful and gets a lot of .."I wish I'd thought of that" comments. My experiences with Authentic Concepts has been outstanding. I've built two houses from scratch over the years and done a lot of remodeling as we've moved quite a bit so am well aware of the good, the bad and the worst ever. His design was creative, very workable, very affordable with quality products. The workmanship is excellent. The pricing remained as agreed to (except for my big Change Order) and no hidden surprises at the end. Communication was excellent throughout.