I will never shop at Home Depot again. They were extremely rude, and did nothing to help me. I am usually really easy to get along with, but I will never shop there again. I will go to Lowe's. I don't know if it is a management issue or what it is. Originally we were given one date for delivery, when we weren't called on that day, we didn't even call because it was too late. Then we were told it was on back order for 3 weeks, we were not told that upfront. When we asked when the next delivery date would be, they told us that we couldn't be given a back order date when we were given a date, so somebody was not telling us the truth. After we went and purchased from Lowe's and it was delivered and installed, someone from Home Depot called to say that they were delivering the washer and dryer that we said we weren't going to purchase. The date that they said they were going to deliver was not one we were given before.The people that we were talking to on phone and the people you have to talk to when you go into a big buck store were not good. The pricing was average. I am sure there are worse people out there, but they were pretty awful.
Description of Work: I went to Home Depot. We were looking for a washer and a dryer, and we ended up going to Lowe's because of the experience that we had. We wanted them to deliver them and set them up.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Maryann O.
03/2013
5.0
cabinet refacing
+ -1 more
I like everything about their work. They did a super good work. The workers performed very good. It was May of last year. They came in June. They remodelled our shower and one bathroom and did the bathtub. The same workman did both bathroom and he knew what he was doing. They were running a 500 dollar coupon that we got through the mail and this was an incentive to use them. I would use them again in the future.
Description of Work: We used Home Depot for our kitchen cabinet refacing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Brenda M.
02/2013
5.0
equipment rentals, truck rentals
+ 0 more
Home Depot's staff is knowledgeable and helps you quite a bit. They will offer suggestions on how to fix things or to do things. It's a good experience. Our overall experience was very good.
Description of Work: I used them for any kind equipment rentals. We rented their jackhammer drill and truck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
MARIA P.
11/2005
5.0
hardwood floor
+ -1 more
THEY DID A GREAT JOB IN ONE DAY. THERE WAS TWO WORKERS AND THEY CLEAN UP AFTER THE JOB WAS DONE. THEY WERE VERY PROFESSIONAL AND PERFORM THE JOB WITHIN 10 HOURS. OVERALL THE WORK WAS VERY GOOD.
Description of Work: I HARD WOOD FLOORS INSTALL IN MY THREE BEDROOMS. THE WORK WAS DONE ON TIME AND THE FLOORS GOOD GREAT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Rentals - Trucks,
Hardware & Home Improvement Stores,
Cabinet Refacing and Refinishing,
Ceiling Fans,
Appliance Sales and Installation,
Rentals - Equipment,
Roofing,
Hardwood Flooring Sales and Installation,
Drywall
FAQ
Home Depot is currently rated 3.8 overall out of 5.
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
No, Home Depot does not offer free project estimates.
No, Home Depot does not offer eco-friendly accreditations.
No, Home Depot does not offer a senior discount.
No, Home Depot does not offer emergency services.
No, Home Depot does not offer warranties.
Home Depot offers the following services: Truck rental.