Horrible. We were promised glass hurricane doors. Months later they told me that there was a problem with the manufacturer and they suggested another door. I wanted the original product and asked if this was possible. They said yes. One week before the doors were to be installed, (now 4 months later) they told me that the manufacturer had cut them off. I asked for money back but they told me they'd spent it for payroll. That's quoted verbatim! Then said they were mailing me a refund. They then made excuses "didn't make it to the post office;" "the owner has to approve it and he's out of town" or "we're sending it express tomorrow." No check ever came. Then, after three weeks of calling ALL principles in the company coupled with threats of going to the media and the attorney general and legal action - they finally sent me a check. From this day forward I will do ALL my projects through an attorney and an escrow account.
Description of Work: Services were not performed for the installation of my hurricane doors. I did get windows (different product) albeit 3 months later than anticipated. My issue is with the order for the hurricane doors. Read on...
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Joe U.
08/2008
2.0
doors
+ -1 more
Took 2 weeks to clean the house after the walls were power sawed. I guess coming to pre-measure the opening was a waste of time. Dry wall powder covered everything. Project was inspected by the building department and failed. Sixteen screws missing on the door hinges. Ordered gold trim came in pewter. Work order plainly indicated color. There were 4 workers on the job, 3 standing around. Took 7 hours to install a door in a pre-measured opening. UGH!
Description of Work: Replaced 8' slider with a French door.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$3,300
JEFFREY S.
07/2007
5.0
replacement windows
+ -1 more
This was a special job and they completed it effortlessly. The windows were very large and we were glad that they took all the old material and windows away with them.
Description of Work: They installed 4 double sized, double insulated sliding pane windows and two double insulated sliding glass doors. They took a full day to complete the job and all garbage was taken away by them.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Doors,
Windows
FAQ
CANEPROOF LLC is currently rated 3.3 overall out of 5.
No, CANEPROOF LLC does not offer free project estimates.
No, CANEPROOF LLC does not offer eco-friendly accreditations.
No, CANEPROOF LLC does not offer a senior discount.
No, CANEPROOF LLC does not offer emergency services.
No, CANEPROOF LLC does not offer warranties.
CANEPROOF LLC offers the following services: WINDOWS. SLIDER, CASEMENT, AWNING & FIXED WINDOWS. PATIO & FRENCH DOORS.