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ARTISAN Rug Washing Company

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning

About us

We are the only full-service Hand-Washed Oriental Rug Cleaner in the Volusia, Flagler & St. Johns areas! As the preferred Oriental Rug cleaner for communities such as Grand Haven, Breakaway Trails, John Anderson Drive, Hammock Dunes, Ocean Hammock, Cinnamon Beach, Ponte Vedra and others, we strive to do our best and work our hardest to provide you with the best service possible! Please visit our website at www.artisanrugcleaner.com for more information or call us at (386) 585-0797 for a quote!

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

We are the only company in the Palm Coast, Ormond & St. Augustine area that specialize in Hand-Washed Fine Oriental rug cleaning! Whether it is a Bukhara or your treasured Sarouk, we have the knowledge and techniques to clean them properly. We first DUST the rug properly with our rug duster- probably the most important step, and the step most cleaners neglect. We then delicately hand-wash your fine Oriental Rugs using only Artisan Level techniques and gentle wool-safe cleaning solutions.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 25 reviews

Colette M.
06/2019
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Rug turned out beautifully. Just had hardwood flooring installed so the rug need to be cleaned again and am using this same service.
Description of Work: Oriental rug cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianne M.
08/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They look like new
Description of Work: Needed Oriental Rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GAIL C.
07/2017
5.0
oriental rug cleaning
  + -1 more
Artisan folks were very friendly and accommodating. They came to pick up the first two rugs, cleaned them, and came back for the big one. Pick up and delivery service is helpful. The rugs came back clean as requested. Good experience.
Description of Work: 3 area rugs cleaned, one was a large, hand-knotted, oriental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Georgia K.
06/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Joe D. (the owner) was quick to respond to my request for estimate and came to pick up the rugs and explain the cleaning process himself. The estimate was very fair and it was exactly what I paid. Joe also dropped off the rugs and explained the what I could expect as my rugs continue to age. Overall a very professional and high quality service and I would definitely recommend and use again.
Description of Work: Picked up, cleaned and returned four (4) tufted, wool oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Mary M.
04/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The owner explained what could and couldn't be done. He even did research on its origin. The rug was picked up, cleaned, and returned. We are extremely satsfied with the entire process.
Description of Work: Have a well used silk oriental rug and a dog that loves to lick it. It was dirty and losing its beauty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
04/2017
5.0
oriental rug cleaning
  + -1 more
We had badly overused our rug and it was matted as silk can be. It was cleaned very nicely.
Description of Work: Clean a silk oriental rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

carolyn P.
08/2016
5.0
carpet cleaners
  + -1 more
The owner was very helpful He advised that I would be wasting my money as the backing on the rug had deteriorated and the odor would only return so I didn't have the rug cleaned.
Description of Work: Area rug cleaning

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

suzanne F.
09/2015
5.0
carpet cleaners
  + -1 more
Needed the carpets cleaned after husband's "accidents". I had basically cleaned up everything the best I could, figuring it might be a number of days before Happy Home could be at my house. Only had to wait a couple of days. I've used Happy Home before and was very satisfied, that's why I contacted them again. it just so happened there was an Angle's Deal going on so I feel I got a very good price for the services that were performed. I love that they leave shoe covers and a bottle of spot cleaner when they're done.
Description of Work: Cleaned living room and bedroom carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Linda G.
08/2015
5.0
carpet cleaners
  + -1 more
The provider was extremely accommodating with respect to our time schedules and health concerns. The cleaning solutions were mild, and did not bother my husband's asthma at all. Red wine stains, grease stains and some "unknown" stains were successfully removed. The main stairwell was very dirty, with dark marks near the wall and at the edge of each step. I did pay a little extra for this step cleaning, and it was well worth it. The stairwell looks beautiful
Description of Work: Cleaned carpet in 8 rooms, one long hallway, one small "foyer", and 2 stairwells

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Response from ARTISAN Rug Washing Company
Company Response: Thank you for your kind review! It was our pleasure to clean the carpets in your beautiful home, and we were happy to see that you were pleased with the outcome! We appreciate your referrals as well, and look forward to assist you with any of our services again in the future.

Bonz B.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Three rooms carpet. 1 sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tanya L.
03/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Exceptional! We originally forgot to request the 5% off that's listed on AngiesList, but because he went beyond and above the call of duty, at that point we felt it would be shameful to do so. Before he collected our area rugs he went into details about what to expect, after the cleaning again went into details about the final results and personally showed us how to store them properly. Even though cleaning these rugs were his only job and very well done, he went beyond and above to help us find the appropriate person to professionally fix these rugs. Along this journey thanks to him we were able to identify what types of area rugs we had. The only reason we were getting them back up to par is because they hold sentimental value nothing more. Today, we find out they are more valuable than just our sentiments. In addition his honesty, he put us on the right path of having the right person to fix these rugs. Thank you Joe for a Flawless experience! Its refreshing to still have business people of this caliber.
Description of Work: We had him cleaned 3 of our high quality wool rugs, but he went beyond and above what he was originally hired for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Cheryl W.
09/2014
5.0
carpet cleaners
  + -1 more
Exceptionally well. Very professional. Carpet looked like new. No unhealthy chemicals or odors. Dried really fast.
Description of Work: Don't remember cost. Cleaned carpet thoroughly. Lasted over a year. Very professional & pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Robert R.
08/2014
5.0
carpet cleaners
  + -1 more
I would use them again. They did a really nice job and delivered back in a reasonable amount of time (approx 10 days).
Description of Work: They cleaned 4 Karastan area rugs. They picked up and delivered. Very professional, very nice and did a fantastic job for us. They look so refreshed and the colors are more vibrante.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Edward R.
07/2014
4.0
carpet cleaners
  + -1 more
They started out very good and became mediocre. They aren’t bad they just were not good enough. They were not clean as they were before.
Description of Work: They cleaned furniture and carpet.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


arthur F.
06/2014
5.0
carpet cleaners
  + -1 more
I'm sure they're excellent and we've used them a couple of time. He's just a very good person and he shows up exactly when he said he will come. He does a great job.
Description of Work: Yes. They did our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ARTISAN Rug Washing Company
Thank you so much for your kind words, [member name removed]!

Deanna S.
04/2014
5.0
carpet cleaners
  + -1 more
Very professional and results were great.
Description of Work: Provided padding for carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$472

Response from ARTISAN Rug Washing Company
Thank you for your kind review, Mrs. [member name removed]. It was our pleasure to clean your beautiful area rugs, and we are happy to be able to offer you high quality padding to help maintain the longevity of your investment. We appreciate your referrals as well, and look forward to assist you with any of our services again in the future.

Deanna S.
04/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Easy to work with and the rugs look great. Padding was custom cut and will be installed next week.
Description of Work: Cleaned 5 oriental rugs and provided high end padding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Amy B.
03/2014
5.0
carpet cleaners
  + -1 more
Prompt and Professional.......we have used this service 4 or 5 times. Very pleased
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARTISAN Rug Washing Company
Thank you for your kind review, Mrs. [member name removed]. We appreciate your continued patronage and look forward to at least another 4 years of service for you.

Pauline D.
02/2014
5.0
oriental rug cleaning
  + -1 more
I am pleased with both outcomes, and I will call them again.
Description of Work: Cleaned an antique oriental rug and a smaller, newer oriental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia P.
01/2014
5.0
carpet cleaners
  + -1 more
We scheduled this service while we were still out of state before we moved in. He did the work and kept us informed of the completion. When were arrived to the condo about 2 weeks later everything was in good shape; the carpets were clean and the whole place smelled fresh. We were very pleased with the work.
Description of Work: Cleaning of all carpets in our condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Frank B.
10/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Joe is very personal and really knows carpets. His work is very professional. He takes great care not to damage anything in your home as he works. I would certainly recommend him to clean your carpets.
Description of Work: Cleaned wall to wall carpet my office at home. It was a relatively small job, but we also gave him an oriental area rug to take away and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from ARTISAN Rug Washing Company
Thank you very much, [member name removed], for your kind review and recommendation of our services on Angie's List. It means a lot to us when clients take the time to share their experience with our company, and we appreciate you for doing so. We hope to speak with and be of service to you again in the future. As always, if you have any questions or concerns, please feel free to call the office at (386) 447-2003. Thanks again, Joe & Barbara DeSouza

Trish M.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Joe did an awesome job of removing all of the dirt, pet hair/dander, and deep cleaning the furniture. He also added a deodorizer which really made the items look and smell new. My old/new furniture looks great in my living room! I will definitely use him to come back before the holidays and clean carpets and floors. Great experience all around.
Description of Work: Deep cleaned a loveseat and large ottoman that has been in storage for the past 7 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from ARTISAN Rug Washing Company
THANK YOU [member name removed] for the awesome review on Angie's list! Please don't forget about our "30 day No-Risk" Cleaning guarantee: If any spots re-appear within 30 days, I will come out and re-clean it for free! Regards, Joe DeSouza

KIM D.
02/2013
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
EXCELLENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: I highly recommend them. They did an out standing job. We bought a oriental rug (which turned out to be a very high quality rug and expensive rug) and a luv seat off craigs lists but they needed a good cleaning. Joe did a great job. They came out great. He was very knowledgeable about the rug and told me all about it, which I really appreciated as I did not know as much as he did and he even gave me tips on how to maintian it such as how to vaccuum it which I would have never even thought to do . I would have just vaccuumed it the nomal way you vaccuum a rug. Glad he told me different . So glad I called them . My husband and I are new here to Palm Coast and we don't know anyone here so we rely on angie's list for good quality companies and boy they got this one right. Joe is also super nice and very friendly and very professional. I will be using them again in the future and you should too. Thanks Heathy Home (Joe). Sincerely, Jim and Kim Davis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Response from ARTISAN Rug Washing Company
Thank you very much, Mrs. [removed member name], for your very kind review of our upholstery and rug cleaning on Angie's List. We were very happy to assist you and your husband with learning a little more about the oriental rug you purchased from Craigslist! And might we add -- What an excellent find!! :) It was a pleasure meeting you and we hope you will call on us again in the future with any of your carpet, tile & grout, and as you know, upholstery and/or oriental rug cleaning needs. Thank you again for your review and the opportunity to serve you. Kindly, Joe & Barbara DeSouza (386) 447-2003

Barbara D.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went better than we imagined. Everything was very satisfactory.
Description of Work: We primaraily used .Healthy Home Carpet Care because they offered a discount on service and were in our town and could come on the date and time requested. Service, promptness, attitude and cooperation were excellent! We arranged for upholstery cleaning, but asked Mr. De Sousa to clean the carpet in our den if he had time and he agreed to that and to cleaning our bedroom carpet. He was knowledgeable, thorough and we are most pleased with his service We recommend him 100%.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from ARTISAN Rug Washing Company
Thank you very much, [member name removed], for your excellent review of Healthy Home on Angie's List. It was our pleasure to clean your carpets as well as the upholstery when Joe last came to your home. We always try to accommodate our clients' additional requests as our schedule permits -- understanding it can sometimes be difficult for homeowners to juggle work and home schedules around even one service call, let alone two. We look forward to being of service again in the future and as always, feel free to call us at (386) 447-2003 with any questions or concerns. Thank you again, Joe & Barbara DeSouza

Edward R.
02/2012
5.0
carpet cleaners
  + -1 more
I really liked how good it looked when the Healthy Home Carpet Care crew finished and how long the cleanliness lasted. Plus they offer a really clean allergy cleans process we like.
Description of Work: They come out once a year to clean our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARTISAN Rug Washing Company
Thank you, (Member Name). We appreciate your kind review of our services and look forward to continuing our business relationship for years to come! Please give us a call anytime at (386) 447-2003 for all your carpet, upholstery, tile & grout or oriental rug cleaning needs. Kindly, Joe & Barbara DeSouza

    Contact information

    1 Hargrove Grade Unit B4, Palm Coast, FL 32137

    http://www.ArtisanRugCleaner.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Trade License Number
    0945
    Trade License Locale
    Florida
    Trade License Authority
    Rug Specialist
    Trade License Expiration
    07/15/2021

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Upholstery Cleaning

    FAQ

    ARTISAN Rug Washing Company is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    ARTISAN Rug Washing Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, ARTISAN Rug Washing Company offers free project estimates.
    Yes, ARTISAN Rug Washing Company offers eco-friendly accreditations.
    Yes, ARTISAN Rug Washing Company offers a 10% senior discount.
    Yes, ARTISAN Rug Washing Company offers emergency services.
    Yes, ARTISAN Rug Washing Company offers warranties.
    ARTISAN Rug Washing Company offers the following services: We are the only company in the Palm Coast, Ormond & St. Augustine area that specialize in Hand-Washed Fine Oriental rug cleaning! Whether it is a Bukhara or your treasured Sarouk, we have the knowledge and techniques to clean them properly. We first DUST the rug properly with our rug duster- probably the most important step, and the step most cleaners neglect. We then delicately hand-wash your fine Oriental Rugs using only Artisan Level techniques and gentle wool-safe cleaning solutions.

    Contact information

    1 Hargrove Grade Unit B4, Palm Coast, FL 32137

    http://www.ArtisanRugCleaner.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM