Have used twice before with no real complaints, however, this time is the last time. Asked Ashley (their surly receptionist) for a hurricane cut on my coconut palms, crew came and cut the palms but didn’t do hurricane trim, crew Forman stated "you didn’t ask for a hurricane cut". I called Ashley to verify , which she did, she said she would contact crew. Crew Forman comes to our front door and in an aggressive manner he asks my wife "what’s the problem?’ I then came outside and explained the cut we wanted, Bobby, the crew Forman, advised against it. I didn’t think it was worth a confrontation, so I just said "fine" and went inside. Also crew did not clean up well after and they crushed several bushes and plants while doing the job. Fast forward one week and two of the three palms are dead , asked the owner of Monty’s to stop by and evaluate, he did , he claims they were struck by lightning. Lesson learned, do not use this ‘service” again.
Description of Work: Tree trimming
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$265
David K.
01/2015
2.0
tree service
+ -1 more
unknown
Description of Work: The crew arrived on time. I went outside to greet the foreman/crew chief while he was still in the truck reviewing the estimate. When he got out of the truck, he walked past me as if I didn't exist, even though I was so close to the truck that I had to get out of his way. I followed him as he tried to identify the work to be done and clarified the tasks for him when he seemed uncertain. He then instructed the crew and they got right to work. The foreman spent most of the day in the truck sleeping or smoking, leaving his cigarette butts in the driveway. | |When the day's work was done, the crew left without bothering to tell me when they would be back to complete the job. They finished the following Monday, leaving a path of destruction in their wake. No one let me know when they were finished or toured the property with me to review the work or mention any of the damage that was done. They just disappeared. | |When cutting down the sea grapes on the north side of the property, a palm tree was crushed and left as is. Damaged portions were hanging over my neighbor's lawn, and he was not happy. A bird of paradise stalk fell on my fence and broke it. Landscape lighting was broken. I placed a flag next to it before they began work so the crew could easily see it and avoid it. |A valve on my sprinkler system was broken. This valve had also been marked with a flag. | |About a week later, Monte showed up in my driveway unannounced. I went out to greet him. As we began to tour the property, he immediately began to make excuses for the damage, and even claimed that the break in the fence was not "new". We never made it to see the broken landscape lighting or irrigation valve. He returned to his truck without a further word and left. | |If you would like to be treated this way, call Monte. |
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$1,580
Thomas P.
09/2013
5.0
tree service
+ -1 more
They did a good job. We had a palm that had a ficus growing on it. They didn't remove the ficus, but that's not bad. I was there during the job and they were cautious enought not to cut it and came back after I called. They did try to charge me but later retracted the charge.
Description of Work: They pruned all of our trees (a new purchased home that was previously foreclosed)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Bob W.
07/2012
5.0
tree service
+ -1 more
Overall Montes tree service is the best.
Description of Work: Monte was hired by the company that I hired to do this work. Monte was tremendous, he alone did the job that others could not
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Martha M.
07/2012
5.0
tree service
+ -1 more
We call Monte's Tree Service when we have to have the palm trees and oak trees taken care of. They are professional.
Description of Work: We call Monte's Tree Service when we have to have the palm trees and oak trees taken care of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
Joshua B.
02/2012
5.0
tree service
+ -1 more
He did great work. He showed up on time. There was no mess and no problems at all. He was very good.
Description of Work: I used Monte's Tree Service for tree service in the beginning of December. He took down a tree for me.
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Service Categories
Tree Service
FAQ
Monte's Tree Service is currently rated 3.8 overall out of 5.
No, Monte's Tree Service does not offer free project estimates.
No, Monte's Tree Service does not offer eco-friendly accreditations.
No, Monte's Tree Service does not offer a senior discount.
No, Monte's Tree Service does not offer emergency services.
No, Monte's Tree Service does not offer warranties.